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MainStay Suites

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Traveller (51)
Room & Suite (45)
Dining (4)
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Overview
  • Excellent51%
  • Very good31%
  • Average12%
  • Poor2%
  • Terrible4%
Travellers talk about
“front desk”(51 reviews)
“cracker barrel”(18 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (403)
Filter reviews
401 results
Traveller rating
195
127
49
12
18
Traveller type
Time of year
LanguageEnglish
195
127
49
12
18
Show reviews that mention
All reviewsfull size refrigeratorfront deskcracker barrelroom was cleanmerchants driveice makeryogurtgreat place to staychoice hotelsbiscuitsstaff was friendlyshort drivewould stay here againfootball gamecontinental breakfastgreat roombooked this hotel
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1 - 5 of 401 reviews
Reviewed yesterday

After a very long drive to see a friend nearby, it was quite a pleasant surprise to find such a spotlessly clean, large, and comfortable efficiency at this hotel. The only thing missing was a mint on the pillow.

1  Thank daniel0931
Reviewed 1 week ago

It was very clean and the staff were very friendly and helpful. The property needs some updating as several areas showed wear.in elevator and halls. We were there for a brief overnight stay and would stay again if in the area.

Thank F6465UJdianac
Response from MainstaySuitesTN565, Manager at MainStay SuitesResponded 1 week ago

Thank you for completing the online survey. Your feedback is very important to us and we will be using to make improvements for our future guest, Again thank you for choosing our hotel and we hope to see you again in the future. Management

Reviewed 2 weeks ago

Very clean everything was good the staff was nice and they allowed me to do early check-in which was very convenient being that it was 4 in the morning most places do not allow you to do that so yeah it was greatMore

Thank SirJasonCutz
Response from MainstaySuitesTN565, Manager at MainStay SuitesResponded 1 week ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am glad that we were able to accommodate you on your early check. We do look forward to seeing you again soon! Sincerely, Office Manager MainStay...More

Reviewed 4 weeks ago

I have to say that this hotel room was probably one of the better ones I've ever stayed at. Very clean and comfortable with more of a studio apartment feeling to it instead of a hotel room. I'd argue that if the wifi wasn't unbelievable...More

Thank danib1296
Response from MainstaySuitesTN565, Manager at MainStay SuitesResponded 1 week ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff...More

Reviewed 15 March 2018

First room (with discount book price) was full of lady bugs. The front desk was very nice and moved me to a "suite" which was the same room across the hall. This one was a bit quieter as it didn't have so much freeway noise....More

Thank michiganbeachflower
Response from MainstaySuitesTN565, Manager at MainStay SuitesResponded 1 week ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. We strive to continuously improve the quality of our services to provide...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Children Activities (Kid / Family Friendly)
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$81 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Knoxville
#21 Romantic Hotel in Knoxville
#23 Family Hotel in Knoxville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
US$81 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Knoxville
#21 Romantic Hotel in Knoxville
#23 Family Hotel in Knoxville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
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Traveller (51)
Room & Suite (45)
Dining (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Dadams087
28 July 2017|
AnswerShow all 3 answers
Response from MainstaySuitesTN565 | Property representative |
Our checkout time is at 12:00 PM
0
Votes
jillsb201
9 September 2015|
Answer
Response from MainstaySuitesTN565 | Property representative |
Ranges from day to day depending on our occupancy. But a rough rang is between 79-139 dollars depending on room type and legth of stay.
0
Votes
Richard S
8 September 2015|
AnswerShow all 6 answers
Response from MainstaySuitesTN565 | Property representative |
Yes, $15 per day up to $75. That is our maximum amount charged per pet. Also, 25lbs is our pet weight limit.
0
Votes
Room Tips
"Bring a mint."
Read review
"Very clean"
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"Get a room not facing the freeway if you want quiet."
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"Take advantage of the in room kitchen includung a full size refrigerator."
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