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Candlewood Suites Knoxville

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Candlewood Suites Knoxville
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135 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Knoxville
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Showing 135: English reviews
San Francisco, California
Reviewed 25 September 2016

I've stayed here probably 15 nights so far in 2016 and each time I've had an excellent experience with the hotel. The customer service is wonderful, the rooms are modern, bathroom is nice. My only complaint would be the shower head. It's doesn't provide good water pressure and the water flow is restricted.

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Helpful?
Thank stuccojunk
Wooster, Ohio
Reviewed 4 September 2016

We stayed for one night while visiting family. Great set up in each room especially if you want to cook for yourself. Full size fridge, dishwasher, microwave and cook top with utensils. Bed was comfortable and plenty of towels. Staff was very friendly and easy check in/check out. Would definitely stay again. Thank you.

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Thank ggfarm123
Bart P, General Manager at Candlewood Suites Knoxville, responded to this review

Thank you so much for your comments! We are so glad you enjoyed your stay and took advantage of all Candlewood Suites has to offer. We appreciate your business and hope to see you back with us again soon.

Clayton, North Carolina
Reviewed 28 August 2016

We was in town for a meeting/class. Place was easy to find, the check in staff was great. The room was good, the only issue was my recliner didn't recline. My wife liked the PT room. The rooms was quite, didn't here much at all. Would stay again.

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Thank firebear1961
Reviewed 16 August 2016

I needed a hotel with a recliner in the room and boy was I thrilled with Candlewood. Clean, spacious, friendly and helpful staff, I have nothing negative to say and would recommend this hotel to anyone. Great rates, too.

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1Thank Amy T
Rochester Hills, Michigan
Reviewed 14 August 2016

Just finished a stay of almost 3 Mo. The entire stay was very enjoyable. The entire staff were very friendly and accommodating from the day we moved into the hotel. This was our second stay at Candlewood Knoxville. Each time our room was clean and comfortable. The rooms are very soundproofed compared to some other hotels. For long stays it...

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Thank Lomarinc
Bart P, General Manager at Candlewood Suites Knoxville, responded to this review

Thank you so much for your review and your recommendation! We are so glad you enjoyed your stay with us. We know our guests are sometimes here for many months at a time, and we become their "home away from home." We are glad you felt comfortable and hope you felt part of our "family" while you were here. We...

Dayton, Ohio
Reviewed 17 June 2016 via mobile

Not bad but not great. In the evening the front desk is boarded up and uninviting. I will say they are helpful. Rooms are not really clean and slightly dingy. Not as clean as it could be. No pool. Limited tv stations. Could use some maintenance.

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Thank tw1956
Bart P, General Manager at Candlewood Suites Knoxville, responded to this review

Thank you for your comments. Sorry you felt we were just OK. We appreciate your feedback and will work on the items you felt were issues with your stay. We hope you will give us another try soon.

North Little Rock, Arkansas
Reviewed 12 June 2016 via mobile

We stayed at the Candlewood in Knoxville for a wedding. Pretty easy to get to and places to eat are close. So why a poor rating you ask? It started with trying to get the internet to work and the front desk telling me it was working fine. He provided it tech support and they found the the internet was...

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Helpful?
Thank dirtydan831
Bart P, General Manager at Candlewood Suites Knoxville, responded to this review

Thank you for your comments. We do apologize for the internet not working properly. It was an issue with equipment from our internet service provider, which has since been replaced and is lightning fast once again. We appreciate your loyalty to IHG, and hope you give us another try.

Roswell, New Mexico
Reviewed 31 May 2016

Wife and I used this hotel on our way to visit Washington DC. We were running late all the way up and did not get to this hotel until after 11:30. Fortunately, they left clear instructions on how to get into the safe for the room key and within minutes wife and I were asleep. The next morning, went down,...

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Helpful?
Thank TravellingAZTeacher
Bart P, General Manager at Candlewood Suites Knoxville, responded to this review

Thank you so much for your review! We are so glad you enjoyed your stay. We hope you had a great visit to Washington! Thank you for your loyalty to Candlewood Suites, and we hope to see you back with us on future visits to Knoxville.

Fort Myers Beach, Florida
Reviewed 18 May 2016 via mobile

My husband and I stayed overnight on our way from Ft. Myers Beach, FL to Gettysburg, PA. This hotel is very accommodating, clean and comfortable and each room is a small efficiency with a small kitchen. The bed was marvelous and after being on the road almost 14 hours, we slept like the dead! We loved the idea of the...

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Thank dslocke
Bart P, General Manager at Candlewood Suites Knoxville, responded to this review

Thank you so much for your review! We are happy you enjoyed your stay with us. Sounds like you took full advantage of all Candlewood Suites has to offer! We appreciate your business and look forward to seeing you back at Candlewood Suites soon.

Reviewed 3 May 2016 via mobile

I had never stayed at a Candlewood Suites hotel prior to this stay. I chose it because of the proximity to my appointment location. The staff were courteous and friendly. My room was perfect for a single traveler! A single queen bed, nice desk area with office chair, kitchenette,and tv with cable. This experience was such a great one, I...

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Thank Adonja B
Bart P, General Manager at Candlewood Suites Knoxville, responded to this review

Thank you for your review! We are so glad you enjoyed your stay with us. We appreciate your business and your loyalty, and look forward to seeing you in the very near future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Candlewood Suites is located in West Knoxville, just minutes away from downtown, McGhee-Tyson Airport, Oak Ridge, ORNL, DOE and the University of Tennessee. We are conveniently located near area attractions such as the Great Smoky Mountains-Gatlinburg and Pigeon Forge, Turkey Creek and Women's Basketball Hall of Fame. We are an all-suite property, the perfect place for your next stay and a great alternative to a corporate apartment. Each spacious suite has a full kitchen complete with microwave and full-size refrigerator. Work efficiently at your oversized executive desk with free high-speed Internet access and two separate phone lines; check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the DVD player and free video library. Work off some stress in our fitness center or visit the Candlewood Cupboard for meals, snacks and sundry items at value prices. Our setting is the perfect choice for business or leisure travelers. The Candlewood Suites Knoxville is a Pet Friendly hotel. Non-refundable pet fees are based on length of stay: $75 for 1-6 nights and $150 for 7+ nights. One pet allowed per suite, must weigh less than 80 lbs. Pet agreement must be signed at check in. Housekeeping is available once a week. Dining destinations are nearby, includng Chili's, Wasabi, Applebee's, Outback and Chop House. ... more   less 

Additional Information about Candlewood Suites Knoxville

Address: 10206 Parkside Drive, Knoxville, TN 37922
Region: United States > Tennessee > Knoxville
Price Range: €70 - €93 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Knoxville 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Candlewood Suites Knoxville Hotel Knoxville
Candlewood Knoxville
Knoxville Candlewood Suites
Hotel Style:
#20 Business Hotel in Knoxville
#21 Family Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Knoxville staff and other travellers.
3 questions
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Norman, Oklahoma
over a year ago
West Palm Beach, Florida
over a year ago
Norman, Oklahoma
over a year ago

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Questions? Get answers from Candlewood Suites Knoxville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spend the extra money and get the one bedroom if your staying for a long time.”
 of 5 bubbles karnscoach, 20 Feb 2017 | Read review
“We chose a room away from elevator and not on first floor.”
 of 5 bubbles tmscott, 27 Nov 2016 | Read review
“Opt for the suite with bed in couch. Apt style. We were on 1st floor. You can pay for your things at store right then or charge it to room.”
 of 5 bubbles nanas2girls2015, 1 Nov 2015 | Read review
“We had a room on the back of the hotel and it was super quiet.”
 of 5 bubbles jahall999, 29 Jul 2015 | Read review
“bottom floor on the right is best”
 of 5 bubbles bubba42101, 3 May 2015 | Read review
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