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Red Roof Inn Knoxville North - Merchants Drive

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Red Roof Inn Knoxville North - Merchants Drive
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112 Reviews from our TripAdvisor Community

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Showing 111: English reviews
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Monterey, California
Reviewed 1 week ago

At first glance it looked good for the price. However, parking lot noise is easily heard and work crews staying here seemed to have the run of the property. When we reported that there were roaches found in the room we were told "Sorry, we just sprayed the rooms next to you today and they must have been running for...

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Helpful?
Thank Ezzy S
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for posting a review of our Inn on TripAdvisor, I am sorry for the problems you had with your room. As I told you at check out we do employ a pest control company that services the hotel twice a month and they will come out the next business day if any pest are seen in between visits....

Gainesville, Florida
Reviewed 27 January 2017

The hotel was in pretty good condition for its age, however, the bathroom overhead fan/light was missing its cover allowing dust to sprinkle down from the fan blades when turned on. The bed/pillows/bedding were clean and comfortable, the towels plentiful and plush, and a nice HD tv with remote was provided. There wasn't a hairdryer which was supposed to be...

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Helpful?
Thank Melissa W
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for the review you posted on TripAdvisor for the Red Roof Inn Knoxville North. I am glad that you enjoyed your stay and very pleased that you found our hot breakfast to your liking. I apologize for the missing fan/light cover in the bathroom and will have it replaced today. I look forward to seeing you on your...

Ringgold, Georgia
Reviewed 4 January 2017

We chose this location of Red Roof Inn because of our past experience, proximity to our events, restaurants nearby, and price. This visit, we were a little disappointed. Being that our stay included New Year's Eve, it became obvious that the walls are paper thin. We could hear the family or people next store both morning and night. We could...

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Helpful?
Thank muralpainter37
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for posting a review on TripAdvisor for our hotel, I am sorry to here you do not like the new laminate floors, we have received a lot of positive feedback from all of our renovations. I hope you will continue to stay with us when your visiting Knoxville. I apologize for the noise from the other room and...

Mechanicsburg
Reviewed 29 December 2016

Tim was a great front desk clerk. We had a nice talk and he told me about the motel and the area. I mentioned that I was going to Calhoun's On The River and he told me what else I might see in the area on the Tennessee River.

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Helpful?
Thank Tom K
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for the kind words regarding the Red Roof inn Knoxville North and myself. I am so glad you enjoyed your stay with us and look forward to serving you on your next trip to Knoxville. Thank You, Tim Lamb Operations Manager

Portland, Oregon
Reviewed 27 October 2016 via mobile

Although the front desk clerk - a heavy set male- was less than friendly, it ended up being a way better stay than last time. The room was so quiet, we took a nap right when we arrived around 5-6 pm and slept right thru. The bed was comfortable & we love the fact that it's 100% pet friendly. Red...

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Helpful?
Thank JulieMac M
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for your review, I am so glad your stay was better then your last stay with us and I truly hope all your future stays with us and at all the Red Roof Inns you stay at on this trip and future trips are as good as this one was. Tim Lamb Manager

Indianapolis, Indiana
Reviewed 26 October 2016

for the $$-this is a decent place to lay down for evening-not for more than a night though. We were on way home and had been in auto for approx. 8 hrs-this place had rooms-reasonably priced-so we stayed. Central Ave is busy-with fire station very close-heard fire engines go out couple times-loudly. room is outdated and in need of minor...

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Helpful?
Thank Charla M
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for your review on TripAdvisor, I apologize that your room seemed outdated and needed items repaired, if you could please give me a call or e-mail me which room number you stayed in, I will have our Maintenance Engineer complete the repairs. All of our rooms were newly renovated last year with the new hardwood type floors, new...

Tampa, Florida
Reviewed 18 October 2016

Everything was great. Cleaned. The coffee maker was fixed very quick. Friendly staff. I was here two times, Very impresed with the breakfast. Hot sausage every day,. Good variety of coffee. I's a pet friendly and they have a lot green space around the property. Plenty of shops and restaurant very close, just to walk. I'll be there in november...

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Helpful?
Thank joaquinitolopez
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for excellent rating on TripAdvisor, I am glad to here that everything was good during your stay with us last week. We look forward to serving you againwhen your future travel plans bring you to Knoixville. Thanks you, Tim lamb Manager

Westland, Michigan
Reviewed 14 October 2016 via mobile

Asked for non smoking room, but pretty sure we got a smoking room as the non-smoking rooms were labeled, and ours wasn't and was right next to a room full of smokers. Room was fair at best, but the bathroom was disgusting and had a dead roach on the floor. We would never stay here again unless they upgraded the...

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Helpful?
Thank Scott M
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for placing a review on trip advisor, I am sorry your stay at Red Roof Inn Knoxville North did not meet your expectations. Please, call me at your earliest convenience so we can discuss any issues you had during your stay. I can be reached at the phone numbers or e-mail address listed on your receipt. Room 139...

Hilton Head, South Carolina
Reviewed 11 October 2016

We had to evacuate Hilton Head due to Hurricane Matthew. A friend told me about Red Roof Inns and that they would take any kind of dog regardless of weight. Richard and Tim that worked the front desk were excellent. They knew different places to go and had no problems giving directions. The hotel has an excellent breakfast from 6-9...

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Helpful?
Thank cwackysentell
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for your review on TripAdvisor, I am glad you enjoyed your stay in Knoxville and hope you found everything well when you returned home to Hilton Head after the hurricane. Hopefully tour next trip to Knoxville will be under better circumstances and you will again choose Red Roof Inn Knoxville North for your lodging needs. Thank You, Tim...

Chattanooga, Tennessee
Reviewed 1 October 2016

Stayed at the Red Roof Inn after the TN-FL game this year. The man at check in was great. The room--241 needs work. The air was really noisy and it kept us up all night. The bed was fine--although I'm used to more than two slim pillows on a queen sized bed. Neither one of us had more than an...

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Helpful?
Thank SteveinVa
Tim L, Manager at Red Roof Inn Knoxville North - Merchants Drive, responded to this review

Thank you for your review of our property, I am sorry that your stay here did not meet your expectations. The room that you stayed in had been occupied by the same person for several weeks and I apologize for any maintenance issues that had not been fixed. I can assure these problems will be taken care of immediately. Please...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Red Roof Inn Knoxville North - Merchants Drive offers pleasant accommodations with a variety of amenities at the right price. This hotel is situated on busy I-75, and is an ideal choice for those who want a quiet stay close to key destinations. ... more   less 

Additional Information about Red Roof Inn Knoxville North - Merchants Drive

Address: 5334 Central Avenue Pike, I-75 at Merchants Dr, Exit #108, Knoxville, TN 37912
Region: United States > Tennessee > Knoxville
Price Range: €52 - €79 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Knoxville North - Merchants Drive 2*
Number of rooms: 93
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Also Known As:
Red Roof Inn Knoxville
Knoxville Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Knoxville North - Merchants Drive staff and other travellers.
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Questions? Get answers from Red Roof Inn Knoxville North - Merchants Drive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location, with lots of local restaurants.”
 of 5 bubbles tomkH8381WH, 29 Dec 2016 | Read review
“Good for pets”
 of 5 bubbles joaquinitolopez, 18 Oct 2016 | Read review
“I stayed on the first floor at the end. Easy to take my dog out for a walk”
 of 5 bubbles cwackysentell, 11 Oct 2016 | Read review
“Try another hotel”
  • Room 241, Sept 2016
  • Room 241, Sept 2016
  • Room 241, Sept 2016
 of 5 bubbles SteveinVa, 1 Oct 2016 | Read review
“We like the queen bed rooms best.”
 of 5 bubbles lindamC9028JA, 18 Sep 2016 | Read review
5 of 5