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Fairfield Inn & Suites Knoxville/East

Expedia.comUS$99*
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02/04/2017 03/04/2017
1 room 2 adults 0 children
US$138*
US$99*
US$116*
US$138*
US$99*
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Fairfield Inn & Suites Knoxville\/East
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230 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Start your review of Fairfield Inn & Suites Knoxville/East
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Reviewed 1 week ago via mobile

I messed up my reservation by a day and when I called the Fairfield they said no problem. Amber is the person that I had the most contact with and made my stay quite comfortable. Thanks again and see you in the future!

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Helpful?
Thank thejtos
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We are glad you enjoyed your visit. We look forward to seeing you in the future!

Bloomfield, IN
Reviewed 2 weeks ago via mobile

Stayed here one night on my way to Myrtle Beach. I was welcomed with a smile by Vincent. very friendly and helped me since I didn't have reservations and was able to answer all of my questions. Walls are a little thin but everyone was in bed early so I wasn't woke up any by the neighbors. Everything was very...

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Helpful?
Thank DebbieBloomfield
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We are glad to hear you enjoyed your recent visit. Thank you for your wonderful compliments on the hotel and the staff they are greatly appreciated. We hope you have the chance to stay in the future. Have a wonderful day!

Harbor Springs, Michigan
Reviewed 3 weeks ago

On our way from Northern Michigan to Florida this Fairfield Inn in Knoxville was the second one at which we stayed. It is a somewhat aging facility, although it is in the process of being remodeled. Bedding and linens were up to Marriott standards, but the alarm on the clock radio did not function, and the shower drained slowly. Further,...

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Helpful?
Thank LouBobHarborSprings
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We appreciate your feedback. We are sorry to hear you were not pleased with your visit. We are currently replacing clocks in guest rooms and we will check the tub drain as well. The Wi-Fi that is offered is the high speed which is required by Marriott all guests have free access to the same high speed. Thank you for...

Charleston SC
Reviewed 3 weeks ago

I know this hotel is undergoing renovations and my review is not about the condition of the hotel but the staff. Starting with check in where I stood for several minutes then had to holler "Hello" before someone appeared a few more minutes later from around the corner. There is normally coffee and tea sitting out in most Marriott hotels...

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Helpful?
Thank grayt63
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We appreciate your feedback. I apologize we did not meet your expectations. Our goal is to ensure our guests enjoy their visit. Thank you for bringing this to our attention so that we may address your customer issue with the staff. We do you hope you will stay at our location in the future. Thank you again for staying with...

Atlanta
Reviewed 4 weeks ago via mobile

We didn't know that we were going to this function until late and tried to find a room in Knoxville and could not find one that was not expensive. So we decided to try this Fairfield. There were two families so we asked for and got one of the adjoining rooms. So we had a lot of room for four...

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Helpful?
Thank my89pickup
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We appreciate your feedback. We are glad we were able to accommodate your group. We hope you will have the chance to stay at our location in the future. Have a wonderful day.

charlotte nc
Reviewed 4 weeks ago

These guys are in the midst of some much needed renovations so hopefully on the other side it will be better. It does need it as it currently doesn't meet the standards of a Marriott property. A/C in my room sound like a rhino banging around in a storage container. Bed has seen better days for sure and the overall...

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Helpful?
Thank travelingbart
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We appreciate your feedback. Our location is currently under renovations the last renovation was in 2009. We are sorry to hear that your A/C made noise during your stay. Please let us know if you have any issues with your room so that we may do our best to correct any guest issues you may have. Thank you for staying...

Lantana, Florida
Reviewed 4 weeks ago

Our room with a sofa bed was just the right size for relaxing. The hotel is set back from the freeway so the noise level wasn't a factor. Restaurants are handy. We were in and out as we were vising family nearby. The staff was helpful, answering our questions. Room was clean. Breakfast had a nice variety. And Cracker Barrel...

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Helpful?
Thank PhyllisD59
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

Thank you for staying at our location. We appreciate your feedback. We hope you have the chance to visit in the future. Have a wonderful day.

Green Bay, Wisconsin
Reviewed 13 February 2017

Front desk most helpful with dinner dining options. Easy access on/off highway. Breakfast plentiful and kept full and fresh until closing time. Breakfast attendents were watchful in keeping breakfast area clean and with fresh hot food even with just a 10 minute time until breakfast is over. That is very important and appreciated. I know sometimes owners want it to...

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Helpful?
Thank NJR3
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

Thank you for all of your compliments. We are glad to hear you were pleased with your visit. We hope you will stay with us in the future if you have the chance. Have a wonderful day and thank you for staying at our location!

Reviewed 4 February 2017 via mobile

This hotel was very clean and very friendly. Breakfast is available in the mornings from 6-9 am. Check out was at 1200 noon. No valet parking available! You can make reservations for coming back at time of check if available. Front desk person was very knowledgeable and informative!

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Helpful?
Thank Roberto C
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We appreciate your feedback. We hope you enjoyed your visit. Have a wonderful day.

Collierville, Tennessee
Reviewed 25 January 2017

This Fairfield Inn was very clean, and had super comfy beds with lots of pillows. We drove for 12 hours, so a comfortable bed was a MUST! We're Marriott members & often stay in Fairfield Inns while traveling. The rooms were in great condition & also very clean.

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Helpful?
Thank thompson615
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We are glad to hear you were pleased with your recent visit. We appreciate your feedback and we hope you will have the chance to visit our location in the future. Have a good day.

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Fairfield Inn & Suites Knoxville/East

Address: 1551 Cracker Barrel Ln, Knoxville, TN 37914-9544
Region: United States > Tennessee > Knoxville
Price Range: €89 - €150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Knoxville/East 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Fairfield Inn Knoxville East Hotel Knoxville
Fairfield Knoxville
Knoxville Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Knoxville/East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor. Elevators are very slow.”
 of 5 bubbles travelingbart, 17 Feb 2017 | Read review
“Locations near front entrance or additional door locations is helpful”
 of 5 bubbles NJR3, 13 Feb 2017 | Read review
“The ground floor was quiet, convenient and pleasant”
 of 5 bubbles ChurchKat, 29 Jun 2016 | Read review
“Don't stay here!”
 of 5 bubbles Weselberg96, 26 Oct 2015 | Read review
“Choose a lower level room on the back side of the hotel to get less noise from I-40.”
 of 5 bubbles 383trentj, 22 Sep 2015 | Read review
5 of 5
Expedia.com
US$99* /night
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Booking.comUS$116
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Prices are for 1 room, 2 adults
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