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Great breakfast. Relatively new property in Knoxville though we saw a lot of things that were "out of order". Very quiet stay, not crowded on this Sunday night. Breakfast was excellent, room not expensive. In room coffee was awful.
This is a great hotel! Super clean, comfortable and convenient. All of the staff was friendly and welcoming the moment we walked in the door. Even the housekeeping staff told us to have a great day and/or safe trip home as we were leaving. We...More
Thank D H
Response from GSM226, Guest Relations Manager at Comfort Inn & Suites Knoxville WestResponded 21 September 2017
Thank you for taking the time to fill out an online review with such positive feedback! I have shared your comments with our staff, and they join me in thanking you for your kind words. We take pride in our hotel and the...More
+ upgraded to large suite at no cost (The following info applies to the large suite.)
+ breakfast included
+ WiFi 9.7 mbps
+ cable including TCM
+ two rooms each with TV
+ grab-bar in tub
+ lots of storage space
+ several outlets...More
Response from GSM226, Guest Relations Manager at Comfort Inn & Suites Knoxville WestResponded 2 weeks ago
We would like to thank you for taking the time to complete an online review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Thank you so much...More
They were busy when we were there with hurricane evacuees and football fans, but everyone was treated like they were the most opportune guest. Breakfast area is a bit small for a full hotel, but all was good and replenished as needed. Our room was...More
Response from GSM226, Guest Relations Manager at Comfort Inn & Suites Knoxville WestResponded 18 October 2017
Thank you for taking the time to complete an online review regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable...More
Dirty, smelly, nonsmoking room that had been smoked in lots. The AC smelled like the filter had never been changed. There was a hand print on the bathroom door that had not been cleaned. They offered a different room, it smelled worse. Other family members...More
Response from GSM226, Guest Relations Manager at Comfort Inn & Suites Knoxville WestResponded 19 October 2017
Thank you for taking the time to complete an online review regarding your recent stay at Comfort Inn & Suites Knoxville West.
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the cleanlinees and condition of...More
US$83 - US$135 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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