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Country Inn & Suites by Radisson, Jonesborough - Johnson City West, TN

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376 E Jackson Blvd, Jonesborough, TN 37659-5394
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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A note from Country Inn & Suites by Radisson, Jonesborough - Johnson City West, TN
Updated 21/07/20

About

Location
Cleanliness
Service
Value

Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN is an excellent choice for travellers visiting Jonesborough, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

The rooms offer a flat screen TV, air conditioning, and a refrigerator, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN features 24 hour front desk and newspaper. In addition, as a valued Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN guest, you can enjoy a pool and free breakfast that are available on-site. Guests arriving by vehicle have access to free parking.

Jonesborough has plenty of Mexican restaurants. So when you’re here, be sure to check out popular spots like Amigo Mexican Restaurant and Vega's Fiesta Mexican Restaurant, which are serving up some great dishes.

If you’re looking for something to do, International Storytelling Center (0.3 mi), Chester Inn State Historic Site and Museum (0.3 mi), and Jonesborough Art Glass Gallery (0.3 mi) are a nice way to spend some time, and they are all within walking distance of Country Inn & Suites by Radisson, Jonesborough-Johnson City West, TN.

Enjoy your stay in Jonesborough!

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Books, DVDs, music for children
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Vending machine
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Wardrobe / wardrobe
Iron
Microwave
Refrigerator
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
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HOTEL CLASS
Languages Spoken
English
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Special Offer:Save Up To 15%
395Reviews6Q+A41Room tips
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Popular mentions
Marvin B wrote a review May 2021
Kernersville, North Carolina3 contributions
Unfortunately, my trip was canceled within 3 days of our scheduled trip and I was charged for the entire 2 nights I had scheduled. But my confirmation said I would only be charged basically one nights costs if I canceled within 4 days of my visit. After several phone calls I finally spoke with Lisa, the manager who explained their system to me. After several days of waiting for the refund, I blasted them on a follow up survey not knowing that Lisa was processing the credit. She emailed me today that the credit had been processed. Guess I've been retired too long to remember the paperwork quagmire. This review is an apology to Lisa and her crew for the fabulous job they did despite my pushiness.
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Date of stay: May 2021
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Response from lisa tipton, General Manager at Country Inn & Suites by Radisson, Jonesborough - Johnson City West, TN
Responded 4 weeks ago
Thank you so much! Sorry that there is a delay in you seeing the refund on your end Have a great day And hope to see you again soon
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LeAnn E wrote a review May 2021
Idaho28 contributions1 helpful vote
I called on our way in from North Carolina to make sure a late check in would be ok. I got out on hold and after 10 minutes, I called back and was told, “Oh yeah. I checked that’s fine.” So she checked but couldn’t remember to tell me?! When we checked in, we immediately noticed an odd odor in our room. The manager said it was the cleaning they do for COVID. I thought I was experiencing seasonal allergies. Then after sleeping in the room for two days, I opened up the curtains and noticed black mold growing around the window. Then we walked through the room and saw that it was on the bathroom vent and the grout line where the tub and floor meet. My spouse went to the front desk. Both the manager and the woman who said she cleaned our room went in and looked. The cleaning person said, she cleaned the room. My spouse pointed out the mold and she said it was “dirt.” He said, but you just said you cleaned the room? It got a little heated. They moved us to a different room... and the smell we noticed in the first room was totally non-existent. Clearly what we smelled from day one was the mold. AND what I thought were allergy symptoms, cleared up within a few hours. Luckily corporate worked out basically refunding us for the first two nights. However, it’s super disheartening to hop onto TripAdvisor and see people have stayed there after us and have not received any better service. And COVID is no excuse for dirty sheets, rooms, lack of towels and crummy food. Actually, quite the opposite. Rooms, bedding and towels should be cleaner than ever and being able to actually prepare food and serve it individually should allow for a more customer friendly meal.
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Date of stay: May 2021Trip type: Travelled as a couple
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Response from lisa tipton, General Manager at Country Inn & Suites by Radisson, Jonesborough - Johnson City West, TN
Responded 4 weeks ago
I do apologize that your stay was less than you expected We have addressed all the issues you mentioned Again I do apologize
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Gmbellato wrote a review May 2021
10 contributions
I’m not one who writes reviews, but was very disappointed with this hotel and writting to alert people. First, we booked a king size bed and got a room with 2 queen size beds... maybe our fault because we did not read the booking confirmation... ok, sheets were dirt, we had to go down to request new set of sheets and change ourselves. Breakfast was grab and go due to covid. I would expect at least eggs, toast, fruit and yogurt. We got 1 sausage and 3 potato sticks on the box... could not eat... we did not get room service and when we asked about it, the service lady said we should request it, otherwise they do not do it due to covid... I wish I had been told at check-in time ... now, couldn’t they do the other way around, not providing service upon request??? 🤔 we requested room service for 5 pm or after for the next day as my husband was working in the room during the day. The reception lady said it would be ok. We left by 5 pm and when we got back at around 9 pm no room service... called reception and asked at least for towels, the lady told she would bring in 15 minutes which never happened. 4 days with no room service, no breakfast and no pool. Covid is the excuse... and nobody wearing mask...
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Date of stay: May 2021Trip type: Travelled as a couple
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Response from lisa tipton, General Manager at Country Inn & Suites by Radisson, Jonesborough - Johnson City West, TN
Responded 18 May 2021
I do apologize that your stay was less desirable that you had expected With Covid our services are limited and we do apologize for this and there is nothing we can do about it at the present time Hopefully Covid restrictions will be lifted soon and everything will go back to normal
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TnPooh865 wrote a review May 2021
Jellico, Tennessee50 contributions2 helpful votes
I really wish this hotel could get their act together because it is the only hotel in Jonesborough. I am originally from this area. I’ve stayed here three times. The last time I swore would be my last because my sister and I had to move three times because the rooms weren’t clean. I wish it could be like the first time I stayed in 2019. It was so much nicer then. What has happened to this hotel? My mom worked in the hotel/motel business for many years. It has to be poor management. Please someone help this place before it goes completely to the dogs.
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Date of stay: November 2020Trip type: Travelled with family
Room Tip: This hotel is convenient to Dunkin Donuts, Hardee’s and McDonalds.
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Response from lisa tipton, General Manager at Country Inn & Suites by Radisson, Jonesborough - Johnson City West, TN
Responded 16 May 2021
We do apologize for the stay that it was not as you expected it to be Hopefully your next stay will exceed your expectations
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Sid_Jackson wrote a review May 2021
Saint George, South Carolina21 contributions2 helpful votes
We were told by our friends that we were going to visit that this was a really great affordable hotel so we made reservations. With the price tag that came with the room I was expecting a lot more. No chairs in the rooms and no room. There was a faint smell on feces throughout the the entire hotel. And the service, lets just say you could have gotten better service being booked into jail. The desk clerk was rude and acted like we were an aggravation to her to take care of. I will not be staying here again.
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Date of stay: May 2021
Rooms
Cleanliness
Service
Room Tip: If you have trouble walking get a room close to the elevator because it is a very long walk from it.
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Response from lisa tipton, General Manager at Country Inn & Suites by Radisson, Jonesborough - Johnson City West, TN
Responded 5 May 2021
I do apologize hat your stay was less than desirable for you Hopefully you will come to stay again
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PRICE RANGE
US$63 - US$131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
americinn hotel jonesborough
FORMERLY KNOWN AS
AmericInn Lodge & Suites Jonesborough
LOCATION
United StatesTennesseeJonesborough
NUMBER OF ROOMS
60
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Frequently Asked Questions about Country Inn & Suites by Radisson, Jonesborough - Johnson City West, TN
Which popular attractions are close to Country Inn & Suites by Radisson, Jonesborough - Johnson City West, TN?
Nearby attractions include International Storytelling Center (0.5 km), Chester Inn State Historic Site and Museum (0.5 km), and Jonesborough Visitors Center and Emporium (0.2 km).
What are some of the property amenities at Country Inn & Suites by Radisson, Jonesborough - Johnson City West, TN?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Country Inn & Suites by Radisson, Jonesborough - Johnson City West, TN?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Country Inn & Suites by Radisson, Jonesborough - Johnson City West, TN?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Country Inn & Suites by Radisson, Jonesborough - Johnson City West, TN?
Yes, free parking is available to guests.
What are some restaurants close to Country Inn & Suites by Radisson, Jonesborough - Johnson City West, TN?
Conveniently located restaurants include The Black Olive, The Corner Cup, and Olde Towne Pancake House.
Are there opportunities to exercise at Country Inn & Suites by Radisson, Jonesborough - Johnson City West, TN?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Country Inn & Suites by Radisson, Jonesborough - Johnson City West, TN?
Yes, laundry service and self serve laundry are offered to guests.
Does Country Inn & Suites by Radisson, Jonesborough - Johnson City West, TN offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Country Inn & Suites by Radisson, Jonesborough - Johnson City West, TN?
Many travellers enjoy visiting Christopher Taylor House (0.5 km).