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DoubleTree by Hilton Johnson City

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Traveller (56)
Room & Suite (41)
Dining (11)
Overview
  • Excellent47%
  • Very good29%
  • Average15%
  • Poor6%
  • Terrible3%
Travellers talk about
“double tree”(61 reviews)
“burger bar”(50 reviews)
“cookies”(85 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Johnson City
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Johnson City
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (840)
Filter reviews
837 results
Traveller rating
372
248
132
57
28
Traveller type
Time of year
LanguageEnglish
372
248
132
57
28
Show reviews that mention
All reviewsdouble treeburger barcookiesmovie theaterconcierge roomindoor outdoor poola hilton honors membernice hotelfront desk staffbreakfast buffetan older propertybusiness tripin townshopping and restaurantsconvenient locationthe room was nicestaff was friendly
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1 - 5 of 837 reviews
Reviewed 3 days ago

Room was not ready when we tried to check in at 6pm . Pool is great but could never get a pool towel . Breakfast was average. Room was a little dated but nice . Bed was very hard . Suite had tons of cabinets...More

Review collected in partnership with DoubleTree by Hilton
Thank tgragg423
Response from Steve L, General Manager at DoubleTree by Hilton Johnson CityResponded yesterday

Thank you for taking the time to share your feedback about your stay. We sincerely appreciate your comments and apologize for the inconveniences you experienced not being able to check-in prior to 6PM. Having plates, glasses and silverware in our suites is something we will...More

Hotel's Favourite
Reviewed 11 June 2018 via mobile

I really enjoyed my stay here. The room was spacious and very comfortable. The bathroom had a lot of space as well. The staff was very pleasant and easy to talk with from check-in to check-out. They even gave me a cookie during check-in. Which...More

Thank MatthewUptown
Response from Steve L, General Manager at DoubleTree by Hilton Johnson CityResponded 4 weeks ago

Dear Matthew, Many thanks for sharing your 5-star review with Tripadvisor and for choosing to stay with us recently. We are so glad you enjoyed one of our delicious signature DoubleTree cookies after your long drive. We are also thrilled to know your found our...More

Reviewed 3 days ago

Convenient location, near interstate, but far enough that you don't get the traffic noise. Very clean and well kept common areas, although a/c was out in the large atrium, the whole time we were there. Comfy beds, linens and towels. Exceptionally friendly staff. Needed assistance...More

Thank Janet T
Response from Steve L, General Manager at DoubleTree by Hilton Johnson CityResponded yesterday

Thank you for choosing the DoubleTree by Hilton Johnson City. We are so happy to hear enjoyed our friendly staff and the comfy beds, linens and towels. We recently opened up our brand new fitness room and we are glad to hear it met your...More

Reviewed 1 week ago

Just returned from a great visit to Johnson City and the Double Tree. The location is fantastic - close to great restaurants and within walking distance to a shopping mall. The staff couldn't have been nicer. Steve Lewis, general manager and Tina Law, at the...More

Thank Jane28712
Response from Steve L, General Manager at DoubleTree by Hilton Johnson CityResponded yesterday

Thank you so much for your 5 star review of our DoubleTree by Hilton Johnson City! It is a pleasure to read reviews such as yours and an even greater pleasure to share it with our excellent team. I completely agree that Tina is a...More

Reviewed 1 week ago

There isn't anything very nice about this Double Tree, but it's clean and the staff is professional. It's probably one of the better options in Johnson City. The overall building seems to be a bit lower quality than other Double Trees I have stayed in.More

Review collected in partnership with DoubleTree by Hilton
Thank Robert B
Response from Steve L, General Manager at DoubleTree by Hilton Johnson CityResponded yesterday

Thank you very much for choosing to stay with us and for sharing you review. We value all guest feedback and use it to make improvements in our service and facility. I apologize that you felt our overall building was a bit lower in quality...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Banquet Room
Conference Facilities
Non-Smoking Hotel
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$119 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Johnson City
#4 Romantic Hotel in Johnson City
#6 Business Hotel in Johnson City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$119 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Johnson City
#4 Romantic Hotel in Johnson City
#6 Business Hotel in Johnson City
Room types
Suites, Non-Smoking Rooms
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Traveller (56)
Room & Suite (41)
Dining (11)
Pool & Beach (2)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
Amy T
3 March 2017|
Answer
Response from Steve L | Property representative |
Our hotel is 5.3 miles from Boone Ridge Drive.
0
Votes
Drew M
7 July 2016|
Answer
Response from Steve L |
Our hotel is located 15.6 miles from Bristol Motor Speedway.
0
Votes
blainemurray
8 January 2016|
Answer
Response from Lauren S | Property representative |
No mam, we do not. However, we are less than 1 mile from the Freedom Hall Civic Center.
0
Votes
Room Tips
"Our room was exceptional."
Read review
"No problem. Very quiet no matter which side. Liked that we were not near interstate noise."
Read review
"Don't stay near the pool if you are concerned about quiet, especially at night."
Read review
"room 520 had good view of mountains, away from elevator"
Read review
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