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Comfort Suites

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151 Reviews from our TripAdvisor Community

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Showing 151: English reviews
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Knoxville, Tennessee
Reviewed 5 days ago NEW

The room was clean and spacious . Friendly and helpful staff. I had a problem with the curb in the handicap parking area.The curb has a re-bar that pro tubs about 1 inch above the curb . My bumper got caught on this and did some damage . The staff needs to check all of all re-bar and make sure...

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Helpful?
Thank SaltyBob2
Roanoke, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 24 December 2016

Stayed there with family for the Thanksgiving holiday. Upon check in the service was on point the lobby was clean,staff friendly & professional.The rooms were clean and very big. Location convenient off of the highway & everything from gas food & shopping is all around. I have stayed at over a dozen CS properties in my time and this one...

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Helpful?
Thank hotttraxx
About Hotel's Favourite Review
Donna M, Manager at Comfort Suites, responded to this review

Dear Hotttraxx, Thank you so much for your kind review, I am so happy to hear you and your family enjoyed your time with us over Thanksgiving Holiday! I will be sure to share this with our staff as they truly strive to make our guests feel welcome and cared for at Comfort Suites Johnson City. We enjoyed having you...

Nashville, Tennessee
Reviewed 1 week ago

Talita at the front desk was so helpful and kind. The room was clean and spacious. We had difficulties at first with the television cable box but unplugged and it reset and all was good. We have stayed here on previous occasions and have never been disappointed.

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Helpful?
Thank Bob M
Donna M, Public Relations Manager at Comfort Suites, responded to this review

Dear Bob, Thank you so much for your kind review and acknowledgement of our wonderful staff! I will share this review with her, she will be pleased! We appreciate your time in reviewing your experience with us and we look forward to serving you in the future! Kind regards,

Reviewed 3 weeks ago via mobile

They were remodeling, so was a bit loud-breakfast was adequate-they allow dogs, so you better be a dog lover....you could smell the previous dogs-not bad, but obvious dogs were there and you could hear barking at times-nice location overall and not bad for the price

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Helpful?
Thank Justin M
Donna M, Public Relations Manager at Comfort Suites, responded to this review

Dear Justin, Thank you so much for taking the time to review your recent stay with us, we truly appreciate the feedback! We are at the end of our renovation and we look forward to providing our guests with an outstanding hotel! As we are one of the few hotels in Johnson City, TN to allow pets, our pet rooms...

Elkins, West Virginia
Reviewed 9 February 2017

Have stayed here on several occasions. As usual, everything was perfect. Very friendly and helpful staff. Room very clean. Beds and pillows very comfortable. Location is near to attractions and medical offices. Will stay here anytime I am in the area.

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Helpful?
Thank Carol M
Donna M, Guest Relations Manager at Comfort Suites, responded to this review

Dear Carol & Valued Choice Member, We appreciate you taking the time to review your experience with us and for your continued loyalty to Choice Hotels. We enjoyed having you with us and we hope to see you again soon! Kind regards, Donna

Bloomington, Indiana
Reviewed 6 February 2017 via mobile

Several of us came in on a business trip and held our meeting in the breakfast area at 9 am. Li Zanes was working the breakfast bar. She was professional and curious to our group and went above and beyond making sure we had everything we needed. She even left some of the breakfast out later for us. We really...

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Helpful?
Thank DCade
Donna M, Public Relations Manager at Comfort Suites, responded to this review

Dear Valued Guest, We truly appreciate your time in reviewing your experience with us, thank you so much for your kind words! I will share your review with Li, she will be happy to hear her hospitality was appreciated. Please do come back and visit with us again soon! Kind regards, Donna Director of Operations & Sales

Johnson City, Tennessee
Reviewed 28 January 2017

We stayed 10 nights while waiting for our new home to be completed, The rooms are clean, the staff is very courteous and accommodating. The breakfast that is served daily is very good and varies a bit in offerings day to day,

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Helpful?
Thank tatankafarm
Donna M, Guest Relations Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you so much for taking the time to review your experience with us, we appreciate your feedback and enjoyed having you stay with us! I will share your review with my team members, they will be happy to hear your wonderful comments. Congratulations on your new home! Yours in hospitality, Donna Murphy Director of Operations

Reviewed 23 January 2017

It was clean nice and the suite with couch worked out great for a overnight family trip. Bathroom was very clean, which most hotel bathrooms are not. I was impressed, good value close to Casey Jones complex if you are interested

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Helpful?
Thank C H
Donna M, Guest Relations Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you so much for taking the time to review your recent stay with us, we truly appreciate guest feedback! I will share your feedback with our housekeeping team, they will be very happy to hear their hard work is appreciated! I hope you have a wonderful day and we hope to see you again soon! Kind...

Madisonville
Reviewed 18 January 2017 via mobile

We stayed for thee nights. The first night, they never even came in the room. The next night, they left clean towels but let the bed a mess. I. have never had that happen. The coffee machine in the lobby kinda sucks too

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Helpful?
Thank Medgasman
Donna M, Guest Relations Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you so much for taking the time to review your stay with us and for your candid feedback. I do apologize about your bed. If you would please contact me here at the hotel at your convenience so I may better understand what happened in your situation. My contact information is listed below. The coffee machine...

Palm Bay, Florida
Reviewed 4 January 2017

I loved it here. people were wonderful, it was clean and the restaurant was so good. Would go here again. They have a whole floor just for people with animals. The best was so comfortable and I have a bad back so that is saying a lot.

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Thank bcc2017

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
  • Self-Serve Laundry

Additional Information about Comfort Suites

Address: 3118 Browns Mill Road, Johnson City, TN 37604
Region: United States > Tennessee > Johnson City
Price Range: €74 - €145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Comfort Suites Johnson City
Johnson City Comfort Suites
Hotel Style:
#5 Family Hotel in Johnson City
#8 Business Hotel in Johnson City
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
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19 days ago
Johnson City, Tennessee
over a year ago
Port Orange
over a year ago

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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the north side are quieter and don't get noise from the restaurant that is next door.”
 of 5 bubbles tatankafarm, 28 Jan 2017 | Read review
“Plenty of shopping & restaurants in the area”
 of 5 bubbles hotttraxx, 24 Dec 2016 | Read review
“If you're wanting a true suite, call to clarify.”
  • Reading light and Sconce near bed with separate swithches.
  • Partial walls block tv from seating area
  • Lobby View from Dining Area
  • USB and electrical outlets at bedside.
 of 5 bubbles 773melindak, 19 Dec 2016 | Read review
“The King suite has 2 large rooms.”
 of 5 bubbles sammyq2014, 29 Nov 2016 | Read review
“Simply call the front desk, they will ensure that you get exactly what you want.”
 of 5 bubbles darafergie, 28 Nov 2016 | Read review
5 of 5