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BEST WESTERN Johnson City Hotel & Conference Center

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BEST WESTERN Johnson City Hotel & Conference Center
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339 Reviews from our TripAdvisor Community

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Showing 335: English reviews
Pounding Mill, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

Hotel not clean, shower was broken, breakfast bar was opened late and food was cold/stale. Location was great, but other then that I will never stay there again. Other travels beware. Check in was easy, but down hill after that. We checked in and then left to enjoy the holidays, when we returned to hotel approx. 11:30 that when we... More 

Review collected in partnership with Best Western

Helpful?
2 Thank denisehR7128FB
Level Contributor
5 reviews
3 hotel reviews
Reviewed 2 weeks ago

Friendly staff, very clean rooms. The bed was a little firmer than I usually like but it was very comfy and they put 4 pillows on each bed which I appreciate. The hotel is being renovated but that didn't affect our comfort or sleep. Would definitely stay again if I was in the area.

Review collected in partnership with Best Western

Helpful?
Thank Tiredmel
BWJCHIE M, General Manager at BEST WESTERN Johnson City Hotel & Conference Center, responded to this review

Thank you for your feedback Mel. We appreciate the feedback we get from our guests and celebrate them with our team. If there is ever anything we can do to improve your stay with us, be sure to let us know. Look forward to seeing you again soon! More 

Columbia, South Carolina
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

Before I begin my review, I would like to say that I won't be holding this property to the standard of what I believe a 3 star hotel experience should be. If I were to do that, this would be a very negative review and frankly would not be fair to the property. I will be holding this property to... More 

Helpful?
Thank cedartree84
BWJCHIE M, General Manager at BEST WESTERN Johnson City Hotel & Conference Center, responded to this review

Thank you for your feedback, cedartree. Many of our guests love that we have both interior and exterior doors as it suits their individual needs. Of course, if you book directly with us, instead of using a third party booking agent such as priceline, you have the opportunity to request the type of room you prefer. We also offer any... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Staff was very nice, Room very bad the shower you either had hot or cold water no happy medium. They told us they had laundry room when we booked the room so I went to do clothes while my husband was doing other things and it was only one washer and one dryer I put my clothes in dryer and... More 

Helpful?
Thank daisy y
BWJCHIE M, General Manager at BEST WESTERN Johnson City Hotel & Conference Center, responded to this review

Thank you for your recent feedback Daisy. We receive many compliments on our guest amenities, such as our guest washer and dryer, but, like most hotels we have only one of each. I am very glad the Staff was very helpful, as we pride ourselves in being guest first. Thanks again for your feedback! More 

1 review
Reviewed 4 weeks ago via mobile

Miss Emma was great we have been here for many weeks and that is what we look forward to i think that you need her she is something everybody is happy with her what we can't understand is why is she not their everyday it is very clean and she is always on the go cleaning makeing sure that you... More 

Helpful?
Thank quaess
BWJCHIE M, General Manager at BEST WESTERN Johnson City Hotel & Conference Center, responded to this review

Thank you for your feedback quaess. We currently have three different team members that we rotate in breakfast to allow for days off and time requested off. I will share this review with Emma and the rest of the team, as we feed off our guests' feedback. Thanks again! More 

Travellers are raving about these Johnson City hotels

1 review
Reviewed 4 weeks ago

Nice hotel for short stay. Disappointed in maintenance of swimming pool, water was green in color. Breakfast selection was limited. Would have like to see more variety in selection. A free morning newspaper at room would also have been greatly appreciated

Review collected in partnership with Best Western

Helpful?
Thank 979ronaldd
BWJCHIE M, General Manager at BEST WESTERN Johnson City Hotel & Conference Center, responded to this review

Thank you for your feedback Ronald. Actually our pool has been closed for a while, but the pool company was backed up in coming to winterize and cover. That has been completed now. We also do change out items on our breakfast, so I will take your feedback into consideration when ordering new items. We do have complimentary papers at... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Staff was great to work with, pool was nice and rooms were comfortable and spacious . Local pizza place (Fox I think) was awesome with quick delivery to the pool! Bar was also pretty cool and pretty busy my last night but still plenty of safe parking.

Helpful?
1 Thank Steve R
BWJCHIE M, General Manager at BEST WESTERN Johnson City Hotel & Conference Center, responded to this review

Thank you for your feedback Steve. We value our guests feedback and share with the team so we can better understand what our guests needs are and what you appreciate about our property. We look forward to seeing you on your return visit and thanks again! More 

Gansevoort, New York, United States
Level Contributor
9 reviews
8 hotel reviews
Reviewed 4 weeks ago via mobile

We were moving to our new house in Tennessee from NY and used this hotel as our first nights stay ad wr got in real late. The hotel was better than we expected, the rooms were very large, very clean, the staff was very friendly and accomodating, and it had one of the best free breakfasts ever. Real southern hospitality

Helpful?
Thank Joe P
BWJCHIE M, General Manager at BEST WESTERN Johnson City Hotel & Conference Center, responded to this review

Thank you so much for your kind words Joe. We strive to offer that Southern Hospitality that we are known for here in this area, and it sure feels good when it is recognized and appreciated by our guests. We look forward to taking care of you again while you make the transition and I promise you that you will... More 

Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 weeks ago

I would like to mention that Pam the receptionist was very friendly and professional. She had a couple of incoming phone calls and politely asked them to hold while getting me checked in. Clean room too!

Helpful?
Thank nutzareus
BWJCHIE M, General Manager at BEST WESTERN Johnson City Hotel & Conference Center, responded to this review

Thank you for your feedback nutzareus. We live for positive guest feedback, especially when a team member is mentioned personally. We celebrate this heavily with our team and I am looking forward t sharing this with Pam. Thanks again for your continued support and we look forward to seeing you again soon! More 

STOCKTON, United States
1 review
Reviewed 5 weeks ago

Lovely accomodations despite the exterior updating that was going on. The noise did NOT affect of comfort in any way and the hotel personel were very apologetic about the inconvenience. Our room was spotless and the beds very comfortable. The bathroom was roomy and well lit and the elevator was just around the corner which made our 3-floor accommodations very... More 

Review collected in partnership with Best Western

Helpful?
Thank William L
BWJCHIE M, General Manager at BEST WESTERN Johnson City Hotel & Conference Center, responded to this review

Thank you for your kind words, William. We strive to offer great guest service for all of our guests, and it certainly pleases me that you received multiple offers of assistance during your stay. We realize that the guest rooms are only as good as the service offered along with them and work hard to express that with our guests.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN Johnson City Hotel & Conference Center offers a host of amenities and is conveniently located near the Bristol Motor Speedway, Eastern Tennessee State University and the Freedom Hall Civic Center. Hotel guests will be close to a variety of activities including hiking, sailing, rafting and golf. The hotel offers Junior suites, Whirlpool suites and Business King suites and all well-appointed guest rooms feature wireless high-speed Internet access, microwaves and refrigerators. ... more   less 

Additional Information about BEST WESTERN Johnson City Hotel & Conference Center

Address: 2406 North Roan Street, Johnson City, TN 37601-1704
Region: United States > Tennessee > Johnson City
Price Range: €63 - €90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Johnson City Hotel & Conference Center 3*
Number of rooms: 129
Reservation Options:
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Also Known As:
Best Western Johnson City
Johnson City Best Western
Hotel Style:
#1 Green Hotel in Johnson City
#6 Romantic Hotel in Johnson City
#7 Business Hotel in Johnson City
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Johnson City Hotel & Conference Center staff and other travellers.
3 questions
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Naples, Florida, United States
Johnson City, Tennessee, United States
over a year ago
Newport News, Virginia

See all questions (3)

Questions? Get answers from BEST WESTERN Johnson City Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask nicely, the receptionist knows where to place you.”
 of 5 bubbles nutzareus, 29 Oct 2016 | Read review
“If the bed is bad, try the other one if it is a 2 bed room.”
 of 5 bubbles GregBeam, 26 Oct 2016 | Read review
“For the money pick another hotel.”
  • dust behind bed from remodel. (really)
  • poor quality remodel
  • poor quality remodel
  • How old is the smoke detector in my room that it is below.
  • Door with modern lock
  • How old is this dusty door stop in my room?
 of 5 bubbles Paolobonelli, 20 Sep 2016 | Read review
“High floor in the front building, back building is only good if you're looking to do a drug deal around the back.”
 of 5 bubbles fsview11, 13 Sep 2016 | Read review
“Great staff”
 of 5 bubbles Angiehoney, 6 Sep 2016 | Read review
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