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DoubleTree by Hilton Hotel Jackson

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Traveller (66)
Room & Suite (22)
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Overview
  • Excellent42%
  • Very good28%
  • Average14%
  • Poor8%
  • Terrible8%
Travellers talk about
“cookies”(113 reviews)
“double tree”(60 reviews)
“breakfast buffet”(15 reviews)
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Jackson
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel Jackson
Special Offer: Double Points, Every Stay
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (861)
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Show reviews that mention
All reviewscookiesdouble treebreakfast buffetroom was cleanthe hotel staffbusiness tripvery nice hotelan older hotelnice stayfitness centerstaff was friendlydefinitely stay here againgreat place to stayparking lottwistaccommodationstennessee
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91 - 95 of 858 reviews
Reviewed 27 May 2017 via mobile

We stayed at the Doubletree on our way to a visit to Ole Miss. The rooms, the lobby, the pool and the surrounding area are all absolutely gorgeous. Good internet reception. The front desk people are so friendly. There's no free breakfast- this is the...More

Thank debmink
Response from Ginger M, Manager at DoubleTree by Hilton Hotel JacksonResponded 13 June 2017

Thank you for responding to our survey. I am very sorry it took me so long to respond back to you. We want to thank you for the great comments and about the breakfast I have given those comments to the Director of Food &...More

Reviewed 24 May 2017

The accommodations were excellent and the staff even better. Extremely cordial without being condescending. Very helpful in every aspect. If I am in the area I will definitely stay here again and also recommend that others do as well. Great weekend.More

Review collected in partnership with DoubleTree by Hilton
Thank samuelw919
Response from Ginger M, Manager at DoubleTree by Hilton Hotel JacksonResponded 18 July 2017

We are happy to see that you found the DoubleTree by Hilton in Jackson Tennessee to your liking. Thank you for the kind comments. We want to thank you for staying with us and we look forward to your next visit. Sincerely, Ginger Meeker Reservations...More

Reviewed 23 May 2017

The place's shower didn't drain, the tv was basically facing a wall and the price was too high for what you get. Do yourself a favor, save the money and stay at a Holiday Inn Express. Free breakfast and free flowing drains.More

Review collected in partnership with DoubleTree by Hilton
Thank B3365DSjosephb
Response from Ginger M, Manager at DoubleTree by Hilton Hotel JacksonResponded 18 July 2017

Thank you for responding to our survey. We are very sorry that we fell short of your expectations of our hotel. I have directed your comments to the proper Department Manager for further review. At DoubleTree by Hilton, we strive to see that each guest...More

Reviewed 22 May 2017

We love Hiltons because of the consistence of service and surroundings. This one suffered on both counts. The king guest room was clean and fairly spacious, with standard amenities. Furnishings were a bit dated; the room had a musty smell; and the wallpaper in the...More

Thank peebs777
Response from Ginger M, Manager at DoubleTree by Hilton Hotel JacksonResponded 24 May 2017

Thank you for responding to our survey. Your comments have been given to the proper Department Managers for further investigation. We are very sorry that we did not meet all of your expectations. We hope that you will consider staying with us again in the...More

Reviewed 22 May 2017

At a seminar recently, the group had one hour to get lunch on their own, so several decided to eat at the restaurant in the hotel to avoid traffic and to make sure we were back in time. We ordered, and ended up getting our...More

Thank BTN74
Response from Ginger M, Manager at DoubleTree by Hilton Hotel JacksonResponded 24 May 2017

Thank you for responding to our survey. We are very sorry that we fell short of your expectations of our hotel. I have directed your comments to the proper Department Manager for further review. At DoubleTree by Hilton, we strive to see that each guest...More

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Most Booked Properties in Jackson, TN
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Banquet Room
Conference Facilities
Laundry Service
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$108 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Jackson
#4 Romantic Hotel in Jackson
#6 Family Hotel in Jackson
#7 Business Hotel in Jackson
Room types
Non-Smoking Rooms
Details
Price range
US$108 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Jackson
#4 Romantic Hotel in Jackson
#6 Family Hotel in Jackson
#7 Business Hotel in Jackson
Room types
Non-Smoking Rooms
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Traveller (66)
Room & Suite (22)
Dining (8)
Pool & Beach (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
leshave
17 January 2018|
AnswerShow all 3 answers
Response from Ginger M | Property representative |
No I am sorry there is not. All Diamond and Gold Members now eat in the restaurant complimentary for breakfast. I'm sorry.
0
Votes
Lori L
9 February 2017|
AnswerShow all 3 answers
Response from Doubletree731 | Property representative |
Hi Lori L! Thank you for contacting the DoubleTree Jackson. Unfortunately we do not have a spa on property. There are several Day Spa's that we could recommend. We do have a comfortable indoor/outdoor heated pool. Safe... More
0
Votes
Room Tips
"Even with Hilton Honors NOT worth it."
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"Get an outside facing room. Rooms facing the inside of the building will hear all of the pool users noise..."
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"The HVAC was quiet... nice."
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"Avoid the first floor hallway behind the registration desk. Noisy."
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