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DoubleTree by Hilton Hotel Jackson

GreenLeadersBronze level
02/04/2017 03/04/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel Jackson
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744 Reviews from our TripAdvisor Community

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Showing 742: English reviews
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Paragould, United States
Reviewed 2 days ago NEW

Hotel was probably a jewel in its day. It is starting reveal its age. Staff was very friendly, rooms were clean but slightly aged. The baseboards were dirty and marred, bathtub patched in several areas. Again, for the age of the hotel I guess this is to be expected but I don't see this hotel around in 5 years.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 775aaronf
Murfreesboro
HOTEL’S FAVOURITE REVIEW
Reviewed 26 January 2017

The staff is wonderful at the front desk. Very pleasant, kind, helpful. The rooms are quiet, clean ... Great bathrooms. I thoroughly enjoyed my stay. we did eat breakfast elsewhere after the first night.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Steve T
About Hotel's Favourite Review
LeeBellamy731, General Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thanks for the 5 star review Steve T. We take a lot of pride in our friendly staff here at the DoubleTree Jackson. Thank you for choosing our DoubleTree for your choice of accommodations while in Jackson TN. We hope to see you again soon. Safe travels! Regards, Lee Bellamy General Manager

Tenness
Reviewed 3 days ago NEW

The rentacop here needs to be fired. I waked my kids to the pool at midnight, and though there was no sign stating it was closed, she ran around the corner, put her hand on her weapon and started screaming. We didnt have a problem with the fact that the pool was closed. She acted as though she pull a...

Review collected in partnership with DoubleTree by Hilton
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Thank 262jeffryw
Reviewed 3 days ago NEW

Nice hotel on our trip back from DC to Dallas. Although I booked a double, was given a single. We made it work but not ideal. Only other odd thing is the dressing mirror is right next to the bed, so when you roll over, you have a full length view of yourself in bed, odd.

Review collected in partnership with DoubleTree by Hilton
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Thank 730jillianw
Hendersonville, United States
Reviewed 3 days ago NEW

Great location, beautiful landscape and great employees. This hotel is in the middle of everything. Every time I encountered the staff they always asked if I needed anything and "Enjoy your stay".I give this hotel 5 stars.....

Review collected in partnership with DoubleTree by Hilton
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Thank charnissam
Reviewed 3 days ago NEW

Would recommend, 5 stars! Hotel is top of the line. Best in Jackson, Tennessee. The value,slept great, cleanliness excellent. Location right off the main roads. Rooms awesome! Doubletree hotels by Hilton is the only way , that I travel, for great service and clean hotels.

Review collected in partnership with DoubleTree by Hilton
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Thank S5437TDmartham
Carrboro, North Carolina
Reviewed 1 week ago

I am a Hilton Diamond member and like staying in the DoubleTree Hotel chains because they pride themselves on their "thoughtful touches", warm and friendly service. However, at this location, the thoughtful touches are not easily visible. Although, I arrived too early at the location to check in, I wouldn't describe the front desk staff person's communication as warm and...

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Thank slowee08
Chattanooga, Tennessee, United States
Reviewed 1 week ago

The customer service was superb - TY Delmont - an excellent ambassador for the Jackson location. Room was very clean & just a great experience. Convenient location and a safe environment especially for those traveling solo.

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Thank Wendy K
Knoxville, Tennessee
Reviewed 1 week ago

Leaking refrigerator with smell of mildew. The carpet was soaking wet. We arrived late and didn't have time to deal with it. You expect your room to be ready when you arrive... There are several other options in this area.

Review collected in partnership with DoubleTree by Hilton
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Thank 276harvey
Memphis, Tennessee
Reviewed 1 week ago

Needed a clean, safe and comfortable place to stay overnight for my son's surgery. This fit the bill. The staff was welcoming and friendly. My only concerns were the parking lot was full which caused me to park in a dimly lit area and the carpet felt moist from humidity.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank veolab

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
The DoubleTree by Hilton Jackson is located .5 mile south of I-40, Exit 80A. We are convenient to the Civic Center, Oman Arena, all educational institutions, corporations and area attractions. We offer complimentary Wi-Fi throughout the hotel, including our 24-hour business center and 6 meeting and banquet rooms. We feature an indoor/outdoor pool, fitness center by Precor® and Twist Midtown Grill & Bar. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Jackson

Address: 1770 Hwy 45 Bypass, Jackson, TN 38305
Region: United States > Tennessee > Jackson
Price Range: €106 - €188 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Jackson 3.5*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Priceline and Orbitz so you can book your DoubleTree by Hilton Hotel Jackson reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Jackson
Jackson Doubletree
Hotel Style:
#1 Green Hotel in Jackson
#4 Romantic Hotel in Jackson
#6 Family Hotel in Jackson
#7 Business Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Jackson staff and other travellers.
1 question
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1 month ago

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Questions? Get answers from DoubleTree by Hilton Hotel Jackson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Floor four is the hilton hhonors suite.”
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 of 5 bubbles N5832TUjr, 29 Aug 2016 | Read review
“Book early and check-in online for a good chance at a room on the first floor”
 of 5 bubbles sljoseph74, 28 Jun 2016 | Read review
“not this one”
 of 5 bubbles robinbH5105WZ, 11 Jun 2016 | Read review
“Room on back side quieter”
 of 5 bubbles 183RobertR, 26 May 2016 | Read review
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Prices are for 1 room, 2 adults
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