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Residence Inn Jackson

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Residence Inn Jackson
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241 Reviews from our TripAdvisor Community

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Showing 241: English reviews
jackson, tn
Reviewed 24 November 2015

Our company had a team of 8 from out of town come and stay for several days. three staff members stayed too. We used their work room downstairs, and the staff was absolutely wonderful. They went along with all of our crazy requests, and they went above and beyond. The rooms were great, the breakfast was good. I recommend it...

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Helpful?
Thank sara c
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn-Jackson through TripAdvisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our...

Huntsville, AL
Reviewed 21 October 2015

I travel extensively, and Marriott is among my preferred hotel chains. This Residence Inn has a lot of good points. The rooms are well-designed and spacious. It is pet-friendly, which is often a requirement for me, and the staff is extremely helpful and welcoming. I had a problem entering my room after checking in, and it turned out that the...

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Helpful?
Thank LynnB_Huntsville_AL
JC S, General Manager at Residence Inn Jackson, responded to this review

LynnB_Huntsville, I appreciate your positive feedback about our hotel! We do take pride in catering to our guests' needs the best way we can and as quickly as possible. As a valued guest, I see that we were not able to meet your expectations, and I apologize for our lack of performance. From your comments, I will be working with...

Perdido Key, Florida
Reviewed 28 September 2015

My wife and I spent one night here in late September and it was "OK." We were hoping to stay at the best motel in Jackson, but that didn't happen. Cornelius, at the front desk, was both professional and personable. It was a pleasure checking in with him, however things went downhill from there. While walking to the elevator I...

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Helpful?
Thank Michael R
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Dear MICHAEL, Thank you for taking the time to complete your review of the Residence Inn-Jackson, through TripAdvisor. As a highly valued guest, we see that there is room for improvement based on your feedback. We see that you enjoyed the service of everyone”; however, we also noticed that there were several missed opportunities. Please accept our apology for not...

New Albany, Mississippi
Reviewed 16 September 2015

I enjoyed 3 nights at this wonderful hotel. Willie who works the breakfast bar does an OUTSTANDING job. He is a dedicated hard worker. I will stay at this hotel again and again when I visit Jackson, TN. Keep it up Willie!

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1Thank Albanyjack
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

"WOW WOW WOW" As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come...

Seymour, Tennessee
Reviewed 22 August 2015

Room was very nice and spacious for a week long stay. Great breakfast each morning, much more to choose from in addition the usual bagels and cold cereal. Complimentary happy hour each evening with food, beer, and wine for guests. Bed was very comfortable, kitchen in room was a good size if you wanted to stay in for dinner.

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1Thank GrsmRngr
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn Jackson through TripAdvisor With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to...

Dallas, Texas
Reviewed 12 August 2015

We have stopped at this hotel the last 2 years on our way home to Texas from a trip to the Northeast. After a long day on the road it sure feels great to walk in to a nice place. The hotel is pet-friendly, which we love because we travel with our dogs. There is no previous "pet smell" and...

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Helpful?
Thank Jeri F
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

A visit to look forward to Thank you for sharing your experience at the Residence Inn Jackson through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue...

Reviewed 10 August 2015 via mobile

My trip was great! There were so many of my family members that were hosted by this hotel for a large family reunion. My immediate family traveled from a long distance in the midwest, and we arrived at the hotel ahead of time. We were able to get our rooms quickly and efficiently even despite our coming in early before...

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Thank Jreaves89
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Family time is always a great time for our extended family members!!! Thank you for sharing your experience at the Residence Inn Jackson through TripAdvisor. As an extended family member, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding...

Reviewed 9 August 2015 via mobile

The staff are incredible, they went out of their way to make us feel welcome. The front desk manager even had a set of golf balls waiting for me in the morning, not sure how he knew I needed them but needless to say, Awesome!

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Thank richgarcia-1
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn Jackson through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Hope that set of golf balls made you...

Austin, TX Hook 'em Horns!
Reviewed 2 August 2015

We arrived after 9pm and were pleased to find out we'd been upgraded to a one-bedroom room. The room was quiet and spacious and we had no problems. We slept past breakfast so I can't comment on that. I'd definitely stay here again!

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Thank lynnva68
JC S, Guest Relations Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn -Jackson through TripAdvisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve...

Austin, Texas
Reviewed 28 July 2015

For Tennessee, The Jackson Area offers many modern hotel and dining options. The Residence Inn, located right off the highway is new and it shows. The rooms were excellent, the check-in staff was welcoming. Despite the proximity to the highway, noise was not an issue. We left too early to sample the breakfast. Check out was easy, however because I...

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Helpful?
Thank thedecanterinn
JC S, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn -Jackson through TripAdvisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Residence Inn Jackson hotel is the only extended stay property in the area and we offer a choice of studio, one-bedroom, and two-bedroom suites with king or queen beds and modern amenities. All of our suites are designed with separate living and sleeping areas, as well as a fully-equipped kitchen so you can enjoy an apartment-style experience during your visit. We make it easy for you to enjoy a home away from home experience, take care of business while you are away from the office, or just relax in comfort during your leisure trip. Enjoy complimentary Internet access throughout your stay, and conveniences including complimentary grocery delivery service and breakfast each morning!Whether you’re staying with us for a long weekend or for an entire week, you can look forward to a home away from home experience at the Residence Inn Jackson hotel. We put you within easy reach of area work sites, hospitals, event grounds, and attractions. Easily accessible from Interstate 40, we are the only hotel that offers corporate housing and cater to extended stay travelers who are visiting us for business and leisure purposes! ... more   less 

Additional Information about Residence Inn Jackson

Address: 126 Old Medina Crossing, Jackson, TN 38305
Region: United States > Tennessee > Jackson
Price Range: €133 - €193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Jackson 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Residence Inn Jackson Hotel Jackson
Hotel Style:
#3 Family Hotel in Jackson
#4 Business Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Jackson staff and other travellers.
2 questions
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Questions? Get answers from Residence Inn Jackson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else.”
 of 5 bubbles CharlesC351, 1 Dec 2016 | Read review
“Front side of the hotel, which faces away from I 40”
 of 5 bubbles fred4titus, 1 Dec 2016 | Read review
“Corner room on backside had a lot of interstate noise”
 of 5 bubbles emilysI6873MW, 27 Nov 2016 | Read review
“Try and get a room that is NOT facing i-40, or you will not get sleep.”
 of 5 bubbles EricS290, 24 Nov 2016 | Read review
“It sits on I40 which is busy all night long. Choose a room on the side away from the Interstate.”
 of 5 bubbles 338cynthias, 11 Oct 2016 | Read review
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