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Residence Inn Jackson

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237 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Seymour, Tennessee
Reviewed 22 August 2015

Room was very nice and spacious for a week long stay. Great breakfast each morning, much more to choose from in addition the usual bagels and cold cereal. Complimentary happy hour each evening with food, beer, and wine for guests. Bed was very comfortable, kitchen in room was a good size if you wanted to stay in for dinner.

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1Thank GrsmRngr
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn Jackson through TripAdvisor With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to...

Dallas, Texas
Reviewed 12 August 2015

We have stopped at this hotel the last 2 years on our way home to Texas from a trip to the Northeast. After a long day on the road it sure feels great to walk in to a nice place. The hotel is pet-friendly, which we love because we travel with our dogs. There is no previous "pet smell" and...

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Helpful?
Thank Jeri F
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

A visit to look forward to Thank you for sharing your experience at the Residence Inn Jackson through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue...

Reviewed 10 August 2015 via mobile

My trip was great! There were so many of my family members that were hosted by this hotel for a large family reunion. My immediate family traveled from a long distance in the midwest, and we arrived at the hotel ahead of time. We were able to get our rooms quickly and efficiently even despite our coming in early before...

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Thank Jreaves89
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Family time is always a great time for our extended family members!!! Thank you for sharing your experience at the Residence Inn Jackson through TripAdvisor. As an extended family member, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding...

Reviewed 9 August 2015 via mobile

The staff are incredible, they went out of their way to make us feel welcome. The front desk manager even had a set of golf balls waiting for me in the morning, not sure how he knew I needed them but needless to say, Awesome!

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Thank richgarcia-1
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn Jackson through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Hope that set of golf balls made you...

Austin, TX Hook 'em Horns!
Reviewed 2 August 2015

We arrived after 9pm and were pleased to find out we'd been upgraded to a one-bedroom room. The room was quiet and spacious and we had no problems. We slept past breakfast so I can't comment on that. I'd definitely stay here again!

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Helpful?
Thank lynnva68
JC S, Guest Relations Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn -Jackson through TripAdvisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve...

Austin, Texas
Reviewed 28 July 2015

For Tennessee, The Jackson Area offers many modern hotel and dining options. The Residence Inn, located right off the highway is new and it shows. The rooms were excellent, the check-in staff was welcoming. Despite the proximity to the highway, noise was not an issue. We left too early to sample the breakfast. Check out was easy, however because I...

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Helpful?
Thank thedecanterinn
JC S, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn -Jackson through TripAdvisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve...

Milwaukee, Wisconsin
Reviewed 24 July 2015

I just had to write about my family's our experience with this Residence Inn The hotel staff are all just amazing , friendly, fun and thoughtful. When my daughters needed directions and recommendations about places to visit, the staff investigated some options, printed them out and highlighted points of interest. Nice. I was upset because I dropped my bracelet down...

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1Thank Starlette R
JC S, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn -Jackson through TripAdvisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Well we now have our "official" team name!!! Team "Fab" or...

Reviewed 20 July 2015 via mobile

The computer was broken, and the hot tub was slow to start, but the breakfast was so good I didn't notice. The food area is the best I've had ever in a hotel. The evening happy hour and morning breakfast made my "business trip" very enjoyable! The staff was top notch especially the kitchen staff and housekeeping....

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Helpful?
Thank Larry W
JC S, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn -Jackson through TripAdvisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We do apologize for not having the hot tub 100% operational...

Jackson, Tennessee
Reviewed 16 July 2015

The staff was super friendly. Great location close to the interstate. Unfortunately, the housekeeping was horrific. My employer has paid for this room Feb-Sept 7 nights a week. I have had on going, NON STOP issues with my room not being cleaned. Dirty sheets that I spilt coffee on and deliberately stripped the bed and put on floor to insure...

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Helpful?
Thank sjmichels1021
JC S, General Manager at Residence Inn Jackson, responded to this review

sjmichels1021, Thank you so much for taking the time to leave your concerns with Trip Advisor. I truly appreciate you providing insight to what should never be an issue. Cleanliness is our top priority, and while we've managed to succeed in friendliness, cleanliness is where we have failed incredibly. I am working diligently with my team to put systems in...

Norfolk, Virginia
Reviewed 13 July 2015 via mobile

This hotel was excellent. It was beautiful, clean and I would recommend to anyone. The staff was wonderful and we had a very relaxing night after being on the road for twelve hours. We were only there for one night but will definitely stay there again. Has a cool indoor pool and was very comfortable. I can't say enough good...

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Helpful?
Thank Sandra S
JC S, General Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn Jackson through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are elated to have the stellar staff...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Residence Inn Jackson hotel is the only extended stay property in the area and we offer a choice of studio, one-bedroom, and two-bedroom suites with king or queen beds and modern amenities. All of our suites are designed with separate living and sleeping areas, as well as a fully-equipped kitchen so you can enjoy an apartment-style experience during your visit. We make it easy for you to enjoy a home away from home experience, take care of business while you are away from the office, or just relax in comfort during your leisure trip. Enjoy complimentary Internet access throughout your stay, and conveniences including complimentary grocery delivery service and breakfast each morning!Whether you’re staying with us for a long weekend or for an entire week, you can look forward to a home away from home experience at the Residence Inn Jackson hotel. We put you within easy reach of area work sites, hospitals, event grounds, and attractions. Easily accessible from Interstate 40, we are the only hotel that offers corporate housing and cater to extended stay travelers who are visiting us for business and leisure purposes! ... more   less 

Additional Information about Residence Inn Jackson

Address: 126 Old Medina Xing, Jackson, TN 38305-6520
Region: United States > Tennessee > Jackson
Price Range: €133 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Jackson 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Residence Inn Jackson Hotel Jackson
Hotel Style:
#3 Family Hotel in Jackson
#4 Business Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Jackson staff and other travellers.
2 questions
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Questions? Get answers from Residence Inn Jackson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else.”
 of 5 bubbles CharlesC351, 1 Dec 2016 | Read review
“Front side of the hotel, which faces away from I 40”
 of 5 bubbles fred4titus, 1 Dec 2016 | Read review
“Corner room on backside had a lot of interstate noise”
 of 5 bubbles emilysI6873MW, 27 Nov 2016 | Read review
“Try and get a room that is NOT facing i-40, or you will not get sleep.”
 of 5 bubbles EricS290, 24 Nov 2016 | Read review
“It sits on I40 which is busy all night long. Choose a room on the side away from the Interstate.”
 of 5 bubbles 338cynthias, 11 Oct 2016 | Read review
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