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    Best Western Carriage House Inn & Suites

    1936 Highway 45 Byp, Jackson, TN 38305-2478
    +1 877-959-2432
    Hotel website
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    3/12/2017 4/12/2017
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    US$93
    US$93
    US$93
    Traveller (24)
    Room & Suite (16)
    Dining (4)
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    Overview
    • Excellent28%
    • Very good25%
    • Average24%
    • Poor15%
    • Terrible8%
    Travellers talk about
    “room was clean” (26 reviews)
    “no elevator” (6 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Suites
    Wheelchair Access
    2.5 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (300)
    There are newer reviews for Best Western Carriage House Inn & Suites
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    21 - 25 of 299 reviews

    Reviewed 4 September 2017

    The room was clean and the staff was friendly and mostly helpful, but there was no wi-fi in my room. I talked to the front dest about it, but they either couldn't or wouldn't do anything about it. They did not offer to move me...More

    Review collected in partnership with Best Western
    Thank barrysH2414OH
    Response from Carolynn H, Guest Relations Manager at Best Western Carriage House Inn & SuitesResponded 12 September 2017

    We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

    Reviewed 31 August 2017

    Staff was very professional and friendly. Room could use a refreshing paint job. Conveniently located off the highway. Had good dinner at the Asia Garden recommended by Keisha. Good quick breakfast before getting back on the road.

    Review collected in partnership with Best Western
    Thank T498WZmaryb
    Response from Carolynn H, Guest Relations Manager at Best Western Carriage House Inn & SuitesResponded 27 September 2017

    Thank you so much for your kind review, our staff takes pleasure in customer service and does their very best to help every guest with all their needs. We look forward to seeing you again next time you travel through the Jackson area.

    Reviewed 26 August 2017 via mobile

    The room had a foul odor, the bed was sagging and overdue to be replaced. When we attempted to heat water in the microwave for breakfast tea, it blew a fuse after 45 seconds. This also put the TV out of commission. The breakfast was...More

    Thank Nancy S
    Response from Carolynn H, Guest Relations Manager at Best Western Carriage House Inn & SuitesResponded 12 September 2017

    We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

    Reviewed 25 August 2017

    The staff was thoughtful and efficient. The room was adequate but not well arranged, barely enough room between the desk chair and the foot of the bed. The clothes rack overhangs the sink base and interferes with headroom. The room was clean, though there were...More

    Review collected in partnership with Best Western
    Thank Al K
    Response from Carolynn H, Guest Relations Manager at Best Western Carriage House Inn & SuitesResponded 12 September 2017

    We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

    Reviewed 24 August 2017

    Doors on the outside, but too late to cancel reservation. Air conditioner not working well, room wasn't cold. Second floor flooring sounded like sheet metal when walked on. Worst Best Western we have been in.More

    Review collected in partnership with Best Western
    Thank Jennifer L G
    Response from Carolynn H, Guest Relations Manager at Best Western Carriage House Inn & SuitesResponded 25 August 2017

    We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

    La Quinta Inn & Suites Jackson
    500 reviews
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    Quality Inn Jackson
    141 reviews
    #17 of 29 hotels in Jackson
     
    Country Inn & Suites By Carlson, Jackson
    193 reviews
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    Howard Johnson Inn Jackson
    573 reviews
    #13 of 29 hotels in Jackson
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Outdoor pool
    Details
    • Price range
    • US$72 - US$99 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Family Rooms
    • Number of rooms
    • 49
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Hotels.com, Best Western, Travelocity, Cancelon, Hotwire and TripOnline SA so you can book your Best Western Carriage House Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Jackson
    • Also Known As
    • Jackson Best Western ,
    • Best Western Jackson
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    Traveller (24)
    Room & Suite (16)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (11)
    Bathroom (7)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
    Quality Inn Jackson
    141 reviews
    .22 km away
     
    La Quinta Inn & Suites Jackson
    500 reviews
    2.35 km away
     
    Howard Johnson Inn Jackson
    573 reviews
    .76 km away
     
    Country Inn & Suites By Carlson, Jackson
    193 reviews
    .69 km away
     
    Nearby Restaurants
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    Zen Steak House &Sushi Bar
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    Nearby Attractions
    Casey Jones Village
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    Rusty's TV and Movie Car Museum
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    4.84 km away
    Cypress Grove Nature Park
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    Ask a question
    Questions & Answers
    Preciousmom1962
    12 November 2016|
    AnswerShow all 3 answers
    Response from Carolynn H | Property representative |
    yes we are pet friendly with limited amount of rooms per night open with a $20.00 charge per room per pet.
    0
    Votes
    Room Tips
    "Try the comfort inn across town."
    Read review
    "Ask for a room at the back"
    Read review
    "Stay away try holiday inn express"
    Read review
    "Great bed!"
    Read review
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