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Holiday Inn Express Hotel & Suites Chattanooga-Hixson

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Holiday Inn Express Hotel & Suites Chattanooga-Hixson
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179 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Reviewed 28 January 2017 via mobile

The hotel will eventually be nice but is currently under construction. The room they gave us wasn't quite ready. There were tiles stacked in a corner that could potentially be dangerous for small children. The service was good. The bathrooms are renovated but there is no attention to detail. Will post pics. Also, they are obviously doing major renovations but...

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Helpful?
Thank Eliken4
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear Eliken4, I thank you for taking the time to review our property during this renovation for it is the best time to make improvements to the property. I assure you our work is not done and there is much to be added in the weeks to come, so I do encourage you to revisit us in the future to...

Knoxville, Iowa
Reviewed 27 January 2017 via mobile

Staff was very good, woman that takes care of the breakfast area was the best! Concern was that our room wasn't quite completely finishedn yet. Plastic bag over smoke detector concerned me. No toilet paper holder.

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Helpful?
Thank Donald K
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Mr Donald, I greatly appreciate your kind words toward our staff and the enthusiasm you showed towards this place. I would like to ensure you that we are working diligently to complete this project very soon, the inconveniences you've voiced have been taken into consideration and we will be working hard to resolve these issues immediately. I'd like to encourage...

Reviewed 17 January 2017

When we arrived I was a little reluctant to say because the hotel is under renovation. The owner Bablu took me up to the room on the third flood to make sure that the room was to my standard. I had a full king room with a really nice lounge chase. The Bathrooms are nice and updated with an amazing...

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Helpful?
Thank Sheba S
Saeed A, Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear Sheba, I appreciate you giving our hotel a chance and choosing to stay at our location. We strive to our guests' satisfaction everyday despite of our remodel which is in its last phases. Keep in mind the Chattanooga area is a wonderful place to be throughout the spring and summer season with lots of entertainment and activities, and we...

Kennesaw, Georgia
Reviewed 15 November 2016

Our family stayed at the Holiday Inn Express & Suites Chattanooga-Hixson hotel, from 11/11-11/13. My first and most important statement is that we had a really great experience!! We picked this location because it was convenient to the Lookout Mountain family activities we had planned for the weekend (and we could use our IHG points for the hotel stay). After...

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Helpful?
Thank kingfamilyfun
Saeed A, Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear Kingfamilyfun, It has been a delight to have you stay with us at the hotel, we are glad to know that you felt welcomed as every guest should be staying with us, our staff had nothing but great encounters with your family and we can't wait for your next stay with us. We very much appreciate giving us the...

Atlanta, Georgia
Reviewed 15 November 2016

I really enjoy staying at this Inn. The staff is very friendly and extremely helpful. We had fridge issues and they replaced it right away. They are in the middle of an upgrade. Therefore, it seems a bit messy, but inside it is clean and well kept. The new upgraded rooms are FANTASTIC!! I would recommend this Inn to anyone...

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Helpful?
Thank redfairy2016
Saeed A, Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear redfairy2016, Thank you for your candid review. We really enjoyed having you with us and hope that you will come again once we finish our remodel. Our staff is trained to provide excellent guest service that will ensure you another great experience on your next visit. We appreciate your loyalty and hope to see you with us again. Sa'eed...

Woodsboro, Maryland
Reviewed 13 November 2016 via mobile

Will have a 5 when done work but still a smart move. Friendly staff, clean and convenient. We lived the pool and hit tub. Breakfast was replenished and clean continuously! From moment we came until left everyone was helpful and kind. Picky travelers may find faults as finishing touches incomplete such as bathroom towel bar but our priorities of clean...

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Helpful?
Thank maria b
Saeed A, Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear Maria B, Thank you very much for the time you took to complete a review about your recent stay with us. We appreciate your kind words regarding the staff and progress of the property. We will have the property completely ready very soon and we hope you will take the time to visit us upon completion. Looking forward to...

Commerce Twp, MI
Reviewed 27 October 2016

Checking in went well but room numbers were taped to doors on the 3rd floor and in no number order. The room was clean, but missing some simple things like a toilet paper holder. I think the final stages of re-construction were wrapping up and I hope it is completed soon. One of our group found people already checked into...

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Helpful?
Thank Audrey F
Saeed A, Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear Audery F, We are excited to hear from you about the quality of our mattress and how you enjoyed sleeping on it. You're also right about wrapping up the remodel because we are indeed going through our rooms to ensure we have everything required to achieve a satisfactory stay, much of it has already been fixed and the rest...

Jacksonville, Florida
Reviewed 27 October 2016

Checking in was like checking into a war zone due to the remodeling. 15 minutes after getting in our room the door opened and a strange lady walked in. she quickly left realizing a mistake had been made. The front desk had checked her into our room. As a result our key cards would no longer work. Instead of issuing...

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Helpful?
1Thank Mike B
Saeed A, Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear Mike B, I appreciate you for taking the time to show that your problem was addressed through communicating with my colleague. As for the issues you've faced, allow me to once more extend my sincere apology for the matter. It was dealt with internally in a respective manner that eliminates the probability of reoccurring. I do ask that you...

Kentucky
Reviewed 26 October 2016

This is a great hotel. We spent only one night but enjoyed the stay. Everything was so clean and in good condition except some paint is peeling around the shower in the bathroom and some along the ceiling in the bedroom.

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Helpful?
Thank jadajag
Saeed A, Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear jadajag, Thank you for your honest review. As you may have noticed we are diligently working on improving the condition of our hotel, we'd like you to come by again so we can show you the improvements we've made since. We look forward to your next visit. Sa'eed A

Waleska, Georgia
Reviewed 18 October 2016

The hall was full of construction materials, loud music, and workers yelling at each other when we checked in. The hammering on the walls and floor were a bonus as were the paint fumes. Upon finding this welcome, we requested a different room and we were told none were available. Had we walked in off the streets instead of booking...

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Helpful?
Thank carnut122
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear "Carnut122", I would like to apologize on behalf of our hotel for your recent substandard stay. Our management team will be revisiting the rooms along with the contractors in order to deliver a higher quality of accommodation. I appreciate you choosing to stay with us and hope you will allow us another chance at exceeding the standards you expect...

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Near Holiday Inn Express Hotel & Suites Chattanooga-Hixson

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the newest contemporary designed hotel Chattanooga has to offer. The Holiday Inn Express Hotel & Suites Hixson was designed with the modern traveler in mind, and is one of the only 100% non-smoking hotels in Chattanooga. The hotel is minutes away from downtown Chattanooga and the newly redeveloped River Front. Situated in Hixson the hotel is close to Chickamauga Lake and Marina, TVA, Northgate Mall, the Champions Tennis Club and numerous restaurants. This hotel in Chattanooga is also centrally located within a short drive of the South s biggest cities: Atlanta, Nashville, Knoxville, and Birmingham. Special amenities the hotel has to offer are free high speed Internet access, indoor heated pool and hot tub, micro/fridges, free hot deluxe continental breakfast, and a host of others. Businesses: TVA (Tennessee Valley Authority) and Sequoyah Nuclear Power Plant, DuPont, Komatsu, Gold Bond, Little Debbie (McKee Bakeries), Enterprise South, UTC, Erlanger Hospital, Memorial Hospital, Park Ridge Hospital, Central Baptist Church, Chattanooga Funeral Home. Attractions: Tennessee Aquarium, Downtown Chattanooga, Tennessee River Walk, Tennessee Rail Road Museum, Look Out Mountain (Ruby Falls, Rock City, Incline Railway), Chickamauga Dam/Lake, Chester Frost Park. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Chattanooga-Hixson

Address: 4820 Hixson Pike, Hixson, TN 37343
Region: United States > Tennessee > Hixson
Price Range: €97 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chattanooga-Hixson 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Chattanooga-Hixson
Holiday Inn Express Hixson
Holiday Inn Hixson
Hixson Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Chattanooga-Hixson staff and other travellers.
2 questions
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Vicksburg, Michigan
over a year ago
Zanesfield, Ohio
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Chattanooga-Hixson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Super convenient to Hwy 153 and Hixson Pike. Breakfast was different every day, which was an unexpected bonus since we stayed three days.”
 of 5 bubbles 373jackim, 7 Mar 2017 | Read review
“Construction on the second (main floor). Very dusty. Recommend getting a room on the 1st or 3rd floor.”
 of 5 bubbles alajim2017, 4 Mar 2017 | Read review
“3rd floor is totally renovate!”
 of 5 bubbles shebas2017, 17 Jan 2017 | Read review
“Request one of the updated rooms”
 of 5 bubbles redfairy2016, 15 Nov 2016 | Read review
“Not next to the elevators.”
 of 5 bubbles AudreyF178, 27 Oct 2016 | Read review
5 of 5