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Holiday Inn Express Hotel & Suites Harriman

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Traveller (39)
Room & Suite (24)
Pool & Beach (5)
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Overview
  • Excellent55%
  • Very good32%
  • Average7%
  • Poor3%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Additional information
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (120)
There are newer reviews for Holiday Inn Express Hotel & Suites Harriman
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Traveller rating
64
39
9
4
4
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LanguageEnglish
64
39
9
4
4
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All reviewsbusiness centerpancake machinethe hotel staffhalfway pointunder renovationindoor poolpancakesmake a u turnnice breakfastyogurttypical hienice staywithout a doubtbeds were very comfortablebreakfast providedbusiness visitwould stay here again
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21 - 25 of 120 reviews
Reviewed 12 February 2017

The hotel staff is great and the rooms clean and comfortable. Breakfast is good and overall good nights rest. Location is good and convenient. They are remodeling but even with that they are doing so without a lot of noise.

Thank BigOrangeTenn
Reviewed 15 January 2017

Zero complaints. The hotel staff was nice. The rooms were clean and well maintained . The breakfast provided is nice and offers a little something for everyone. The pool area is nice and clean . I will stay at this location again.

Thank Sheliatipton
Reviewed 25 December 2016

This was a very good two night stay for us. Front desk had well trained, helpful people. We had a clean, large room. Furniture including the bed was newer, clean, comfy & not too low. Also had a pool that was a welcome sight &...More

Thank Herschel M
Reviewed 14 November 2016

We made reservations and arrived to check in on Friday Oct. 28th. but the male clerk was so insolent and rude that we left and went to the comfort inn where we were given 5 star service. There is no excuse for poor customer service...More

Thank WJB12311
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites HarrimanResponded 29 November 2016

Dear WJB12311, Thank you for taking the time to post your comments. We are very sorry for the unfortunate experience you had with the service you received from our staff. We appreciate your feedback as this is our best resource for improving guest services. We...More

Reviewed 17 October 2016 via mobile

King size bed, room was clean and a very good size. Bathroom was clean. Staff was friendly and helpful. Not much in the way of exercise equipment. 1 elliptical, 1 bike and 1 treadmill that did not work. Breakfast was good, coffee was good Area...More

Thank Shawn Y
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites HarrimanResponded 1 November 2016

Dear Shawn Y, Thank you for taking the time to express your thoughts and concerns. We are very pleased you liked the room you received and the friendliness of our staff. We would like to apologize that our fitness center fell short of your expectations....More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$113 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (39)
Room & Suite (24)
Pool & Beach (5)
Dining (4)
Questions & Answers
Ask a question
Lisa M
18 November 2015|
Answer
Response from Lisa M |
Called the hotel and they only allow service animals.
0
Votes
Lindyloosur
11 April 2015|
AnswerShow all 2 answers
Response from Wes P | Property representative |
It is about 25 miles west of I75 on I40.
0
Votes
Room Tips
"Try to get a room facing Roane Street so you get a good view of the mountain."
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"Ask for a room facing the mountains"
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"We were on the top floor (3rd) facing away from the road - quiet."
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"See review"
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