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Quality Inn & Suites

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1 room 2 adults 0 children
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Quality Inn & Suites
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115 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Killen, Alabama
Reviewed 14 May 2016

My wife and I had to bring our 75-pound dog to a veterinary specialist, and needed a place where the three of us could stay. The vet listed this as a nearby pet-friendly option, and I'm glad they did. Everyone we met of the staff was friendly and helpful. (They all gushed over our dog, too, which doesn't hurt our...

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Helpful?
Thank Barry T
CISManager, Guest Relations Manager at Quality Inn & Suites, responded to this review

Good day, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Hollywood, Florida
Reviewed 19 April 2016

I was pleasantly surprised with the price on short notice for this room. The staff was very nice and the room was cool and clean. This location is just off the beaten path....easy to find and close to just about everything you may want or need.

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Helpful?
Thank dee m
Charlotte, North Carolina
Reviewed 22 March 2016

Very nice and affordable hotel located in Germantown, TN. Approximately 15 miles from downtown Memphis with lots of amenities (Wolf Chase Mall, nice restaurants, a beautiful park with a walking trail) close by, it's a very nice place to stay for a weekend getaway. Nice breakfast was provided from 6:30am-9:30am. The rooms were adequate.

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Helpful?
Thank DaemonW
Chattanooga, Tennessee
Reviewed 3 March 2016

This hotel is well situated in Germantown and convenient to Cordova and East Memphis. The decor is dated and a little drab, but this stay was price focused. I was solo so it served its utilitarian purpose. Modest hotel moderately priced. The bed was comfortable and the room was clean. The vanity/sink area is quite tiny. I spent about the...

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Thank JasonGoes
Perth, Australia
Reviewed 1 March 2016

We stayed here 2 nights & found the room to be quite small plus the bathroom / sink area was extremely compact plus although we had booked sometime ago were given the room furtherest from reception The staff were fairly curt & abrupt & not very friendly at all plus the hotel is a long taxi ride from central Memphis...

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Thank Phillip L
New Albany, Mississippi
Reviewed 31 December 2015

Nicely Located in a very prime area of Germantown,TN. Staff was very friendly. Great Breakfast. Will stay here again. Hotels was not that old and the rooms were really nice and smelled fresh. Overall we enjoyed our stay.

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Helpful?
1Thank Sondra W
CISManager, Front Office Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us. We hope to see you again soon!

Kansas City, Missouri
Reviewed 30 December 2015 via mobile

I booked this hotel to come see my Aunt. When she advised me that she would have to work the days I was coming due to staff issues at her job I called to cancel the reservation. I called almost 3 weeks before the date of the reservation and spoke to an older woman who assured me everything was taken...

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Helpful?
1Thank Deana E
CISManager, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Ms Ethridge, As per our phone conversation, your reservation was booked through Expedia and has to be canceled through Expedia. We were informed by you when you called, that you had canceled through them two weeks prior to arrival. We do not cancel these types of reservations without contact from Expedia. Please contact Expedia and if they give you...

Canada
Reviewed 14 December 2015

Hotel was very quite and comfortable, Customer service clerk was very polite and friendly. Rooms and washrooms were very clean beds are very comfortable. Breakfast display was great we enjoyed the hot breakfast and desk clerk help us with surroundings in the area. We will come back again. this was complete package.

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1Thank Roberto G
Reviewed 12 December 2015 via mobile

This hotel is in a very nice area but the hotel is run down and has bed bugs. I got bit up so bad it left swollen red marks all over my body. It is now Dec.12 and I can still see the bite marks. I checked out immediately and went to the Holiday Inn Express where I know the...

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Helpful?
Thank Croswell H
CISManager, Manager at Quality Inn & Suites, responded to this review

Dear Croswell, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the problem you had on your recent visit. We take all of our guest complaints seriously. We inspected the room you were...

Barnstable, Massachusetts
Reviewed 25 November 2015 via mobile

After a very long day of driving we decided to treat ourselves to a hotel even though we were pulling a small camper. The desk folks were very nice and parking the camper out front was no problem. They gave us a coupon for the Texas Roadhouse across the street. The food was good but they wouldn't get high marks...

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Helpful?
Thank GEllnG
CISManager, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to respond to our survey. We hope to have you stay with us again. Ruth

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Quality Inn & Suites

Address: 7787 Wolf River Blvd., Germantown, TN 38138 (Formerly Comfort Inn & Suites)
Region: United States > Tennessee > Germantown
Price Range: €88 - €109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Germantown
Comfort Inn Germantown
Germantown Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevator is quick and not noisy”
 of 5 bubbles Lostnspace9, 15 Jan 2017 | Read review
“pool was great...”
 of 5 bubbles zakdcont21, 26 Oct 2016 | Read review
“Beware of this ONE !!!!!!”
  • Bedding
  • Ceiling
  • Furniture Foot stool
  • Bedding
 of 5 bubbles 2bobj, 11 Oct 2016 | Read review
“use one of the find hotel aids.Travelosity, etc.”
 of 5 bubbles johnsO5121TN, 3 Jun 2016 | Read review
“There is major construction on the expressways so be sure to check on alternate routes to and from the airport.”
 of 5 bubbles 820deem, 19 Apr 2016 | Read review
5 of 5