We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Fairfield Inn & Suites Memphis Germantown

Expedia.comUS$192*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$240*
US$192*
US$240*
US$193*
US$240*
US$192*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Fairfield Inn & Suites Memphis Germantown
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

82 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 82: English reviews
Start your review of Fairfield Inn & Suites Memphis Germantown
 Click to rate
Spokane, Washington
Reviewed 3 weeks ago

Great location. Lots of advice on where to eat and plans for the next day. Room was perfect. Staff very knowledgeable. Breakfast what we have become to expect. This is a great stopping place before going onto Me his. We say Memphis!!! But we didn't have to stay in Memphis.

 Report
Helpful?
Thank Bob W
Richie G, General Manager at Fairfield Inn & Suites Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at Fairfield Inn & Suites Memphis Germantown Bob. The staff will be thrilled to know you enjoyed the property location, room, breakfast, and their service. It is our intent for every guest to have a pleasurable experience. We appreciate you being our guest and hope to see you again soon.

River Falls, Wisconsin
Reviewed 3 weeks ago

This was the least expensive of the hotels I booked for our road trip in February of 2017, and I was reminded of why we usually tend to pay $125 and up. Such thin walls that I could follow the TV program playing in the next room with no problem. Noisy cleaning staff in the hallways all morning, shouting to...

 Report
Helpful?
Thank Victoria C
Richie G, General Manager at Fairfield Inn & Suites Memphis Germantown, responded to this review

Thank you for letting us know about your recent experience at Fairfield Memphis Germantown. I understand your frustration with our service failure that Marriott is known to be a leader, and I apologize. It is our intent for every guest to have a pleasurable experience. The staff will be trilled to know you enjoyed the lobby, breakfast, clean rooms, and...

Indianapolis, Indiana
Reviewed 4 weeks ago via mobile

We stayed here 2 nights and found the hotel to be friendly and the service very good. The breakfast was good and pretty standard fare with eggs and waffles and the like. Room was nice. You can hear trains locally but I like the sound of train whistles. Far enough away from downtown Memphis that you can expand your experience

 Report
Helpful?
Thank Terry W
Richie G, General Manager at Fairfield Inn & Suites Memphis Germantown, responded to this review

Thank you for letting us know about your recent experience at Fairfield Inn & Suites Memphis Germatown. The staff will be trilled to know you enjoyed the breakfast, guest rooms, and the train. It is our intent for every guest to have a pleasurable experience. Thank you for being our guest. We hope to see you again soon.

Nashville, Tennessee
Reviewed 13 April 2017

Hotel was in good location- places to eat nearby as well as some shopping. Hotel was good, nothing fancy, offered free breakfast, staff was very nice. The room was comfortable and has a fridge and microwave.

 Report
Helpful?
Thank newlifechapters
Richie G, General Manager at Fairfield Inn & Suites Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at Fairfield Inn & Suites Memphis Germantown. We are glad you enjoyed the property, breakfast, and location. It is our intent for every guest to have pleasurable experience. We hope to see you again soon.

Reviewed 20 March 2017 via mobile

We stayed here this past weekend (Friday to Sunday) and I will say, when I called 2 weeks prior to ask if I can have connecting rooms since I booked two, the guy who I spoke with on the phone actually said "connecting to what?" I'm not sure if he was new but that threw me off a bit. Then...

 Report
Helpful?
Thank Christine M
Patrick S, Front Office Manager at Fairfield Inn & Suites Memphis Germantown, responded to this review

Thank you for taking the time to tell us about your experience at our hotel. It is our intent for all of our guest to have a problem free and enjoyable experience. With you stay we fell short of our expectations and yours which I apologize for. I will get with my the staff in each department and share your...

Saint Louis, Missouri
Reviewed 9 March 2017

I have high expectations of Marriott properties. I've stayed in many of them over the years. This one is sub par. More of a Comfort Inn than a Marriott hotel. Our biggest complaint is that there was a kids soccer tournament in town and little to no effort was made to keep the noise down. The first night we complained...

 Report
Helpful?
Thank ORMNacho
Richie G, General Manager at Fairfield Inn & Suites Memphis Germantown, responded to this review

Thank you for letting us know about your recent experience at Fairfield Inn & Suites Memphis Germantown. We understand your frustration with the noise, guest room not meeting your needs and we apologize. It is our intent for every guest to have a pleasurable experience with Marriott expectations. The staff will be trilled to know you enjoyed the breakfast and...

Springfield, Missouri
Reviewed 5 January 2017 via mobile

Very nice hotel. Comfortable bed, nice shower, nice breakfast spread, quiet, clean, safe, in a nice area, indoor pool and spa with workout room and the employees were very nice and professional. We would stay there again.

 Report
Helpful?
Thank joyc779
Richie G, General Manager at Fairfield Inn & Suites Memphis Germantown, responded to this review

Thank you for letting us know about your recent experience at Fairfield Inn & Suites Memphis Germatown. The staff will be thrilled to know well you enjoyed the rooms, breakfast, area, and their service. It is our intent for every guest to have a pleasurable stay. We appreciate you being our guest, see you again soon.

St. Louis
Reviewed 31 December 2016 via mobile

We stayed here as a cheaper alternative to downtown. The rooms were adequate for a family of five. Besides the lobby, the hotel needs some updating. The bathrooms were not the cleanest. There is no shampoo. There is a train nearby that can be noisy.

 Report
Helpful?
Thank barnk
Richie G, General Manager at Fairfield Inn & Suites Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at Fairfield Inn & Suites Memphis Germantown. We are glad to hear the room meet the needs of your family. I understand your frustration, and apologize for the bathrooms and shampoo. It is our intent for every guest to have a pleasurable experience. We hope to see you again soon.

Mount Vernon, Indiana
Reviewed 9 December 2016

Stayed here for business, the rooms are small and the breakfast is not very good. For the price I expected a lot better for a Fairfield inn. I was with two other people and we all were disappointed. Side note: the colors in the hallways and the rooms are very different in a bad way.

 Report
Helpful?
Thank Jerry6004
Richie G, General Manager at Fairfield Inn & Suites Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at Fairfield Inn & Suites Memphis Germantown. I understand that you did not enjoy the guest room, breakfast, new decor package for all Fairfield Inn & Suites by Marriott. I apologize for not exceeding your expectations. It is our intent to provide the best product with excellent servive and a...

Northern Virginia, Virginia
Reviewed 18 November 2016

I stayed here 11/14-11/16 the room was semi clean very dusty and hair was a lot places. The room had and odor to it and carpet was very dirty needless to say i always had my slippers on. I killed a roach in my room the morning before leaving and they comp me back one night. I was not suppose...

 Report
Helpful?
Thank adot83
Richie G, General Manager at Fairfield Inn & Suites Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at Fairfield Inn & Suites Memphis Germantown. I understand your frustration with your guest room, and apologize. Your concerns have been shared with the entire team and addressed. It is always our intent for every guest to have a pleasurable experience. Thank you for being our guest, and we hope...

24 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (10)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (1)
Viewed
Room/Suite (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (14)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (1)
Viewed
Dining (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Room/Suite (4)
Viewed
Bathroom (1)
Viewed
Other (2)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Germantown
7.6 km away
Holiday Inn Express Hotel & Suites Memphis Germantown
1.9 km away
Hyatt Place Germantown
Hyatt Place Germantown
#1 of 9 in Germantown
413 reviews
7.4 km away
Courtyard Memphis Germantown
Show Prices
Show Prices
Show Prices
7.1 km away
Homewood Suites by Hilton Memphis Germantown
0.1 km away
Residence Inn Memphis Germantown
10.8 km away
Hampton Inn & Suites Memphis-Shady Grove Road
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Fairfield Inn & Suites Memphis Germantown

Address: 9320 Poplar Pike, Germantown, TN 38138-8311
Region: United States > Tennessee > Germantown
Price Range: €112 - €184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Memphis Germantown 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Marriott, Booking.com, Hotwire, Travelocity, Orbitz, Cancelon, Priceline, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Fairfield Inn & Suites Memphis Germantown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn Memphis Germantown Hotel Germantown
Fairfield Inn Germantown
Fairfield Germantown
Germantown Fairfield Inn
Hotel Style:
#3 Business Hotel in Germantown
#4 Family Hotel in Germantown
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Memphis Germantown staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Fairfield Inn & Suites Memphis Germantown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose to leave you children at home or get a different hotel”
Paul_and_the_family, 6 Sep 2016 | Read review
“Get as far away from the train track as possible!”
David44149, 30 Aug 2016 | Read review
“High floor”
sandyyrk, 14 May 2016 | Read review
“If you're a light sleeper, the trains may bug you unless you want to use the supplied ear plugs.”
259randys, 2 May 2016 | Read review
“Ask for one as far from the street and train track as possible.”
Muddflap52, 25 Apr 2016 | Read review
5 of 5
Expedia.com
US$192* /night
View Deal
Fairfield InnUS$193
TravelocityUS$192
HotelQuicklyUS$240
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates