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Embassy Suites by Hilton Nashville South/Cool Springs

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Traveller (96)
Room & Suite (50)
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Overview
Hotel website
820 Crescent Centre Dr, Franklin, TN 37067-6218 See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Embassy Suites by Hilton Nashville South/Cool Springs
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,139)
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1,136 results
Traveller rating
543
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LanguageEnglish
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All reviewsomelet stationthe manager's receptionmade to order omeletshappy hourcomplimentary breakfastbusiness tripnice staypancakesup to dateindoor poolstaff was very friendlyfranklin areaatriumnashvillesaunaconferencehousekeeping
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1 - 5 of 1,136 reviews
Reviewed 4 days ago

I have been here several times. The staff is friendly. The rooms are comfortable and overall the food is good. I would recommend refinishing the elevator doors. looks like they take a daily beating. looking forward to coming back next year.More

Review collected in partnership with Embassy Suites Hotels
Thank JohanneJ69
Response from KyleL2034, Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded yesterday

Thank you for taking the time to share your experience regarding your stay at our hotel. We want our guests to have a home away from home experience while staying at our hotel, and I am pleased to hear that our hotel achieved that during...More

Hotel's Favourite
Reviewed 3 weeks ago

Wow. I can't believe some of the negative reviews on here. First of all, I LOVED that this hotel accepts doggies. I only wish I had known it ahead of time so we could have brought our furry little family members with us too. Also,...More

1  Thank Joy D
Response from Kyle L, Front Office Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 2 weeks ago

Thank you for your review. We are very pleased to see that you enjoyed your stay with us and would recommend us. We appreciate your kind words as we continue to strive for great service and it always nice to see a detailed review. Thank...More

Reviewed 6 days ago

This hotel is easily accessible. Staff is very good. My king bed was very comfortable - better than my mattress at home. Breakfast was plentiful and delicious. I always enjoy having our business meetings at the Franklin location.More

Review collected in partnership with Embassy Suites Hotels
Thank Janice M
Response from KyleL2034, Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 5 days ago

Thank you for taking the time to share your experience regarding your stay at our hotel. We want our guests to have a home away from home experience while staying at our hotel, and I am pleased to hear that our hotel achieved that during...More

Reviewed 1 week ago via mobile

I stayed here for 5 nights in September 2018. I had typically stayed at the location near Vanderbilt but it was $100 more per night and was going under renovation. I liked this one better other than the drive into Nashville. Parking is easier, facility...More

Thank DawgExplorer
Response from KyleL2034, Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 1 week ago

Thank you for taking the time to share your experience regarding your stay at our hotel. We want our guests to have a home away from home experience while staying at our hotel, and I am pleased to hear that our hotel achieved that during...More

Reviewed 1 week ago via mobile

This was a great stay from the minute we checked in until we checked out following our full complementary breakfast A nice workout in the gym followed by a dip in the pool and complementary cocktails Nice quiet suite,comfy bed and complementary newspaper The staff...More

Thank Mike G
Response from KyleL2034, Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 1 week ago

Thank you for taking the time to share your experience regarding your stay at our hotel. We want our guests to have a home away from home experience while staying at our hotel, and I am pleased to hear that our hotel achieved that during...More

View more reviews
About
Description
The Embassy Suites Nashville - South/Cool Springs is only a short drive from the Nashville International Airport, downtown attractions of Music City and local area businesses. Explore Franklin Tennessee's Historic ...More downtown area, Civil War sites or shop at the Cool Springs Galleria mall. Book your stay now and enjoy our indoor pool, fitness center, on-site restaurant as well as other amenities. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Sauna
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Parking
Spa
Hotel Style
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
250
Price range
US$158 - US$311 (Based on Average Rates for a Standard Room)
Also Known As
Embassy Suites Nashville South/Cool Springs Hotel Franklin
,
Embassy Suites Cool Springs
,
Embassy Suites Franklin
,
Franklin Embassy Suites
Location
United States > Tennessee > Franklin
Hotel class
Contact Information
Hotel Style
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
250
Price range
US$158 - US$311 (Based on Average Rates for a Standard Room)
Also Known As
Embassy Suites Nashville South/Cool Springs Hotel Franklin
,
Embassy Suites Cool Springs
,
Embassy Suites Franklin
,
Franklin Embassy Suites
Location
United States > Tennessee > Franklin
Photos
Traveller (96)
Room & Suite (50)
Dining (8)
Pool & Beach (6)
Business Centre & Event Rooms (13)
Family and Play Areas (1)
Nearby
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Hampton Inn and Suites Nashville Franklin (Cool Springs)
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Nearby AttractionsSee all 104 attractions in Franklin
Aspen Grove Park
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Kings Dining & Entertainment Cool Springs - Franklin
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The Draft Room at Kings
22 reviews
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Drake's Cool Springs
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Questions & Answers
Ask a question
Julie_and_kids
27 February 2017|
AnswerShow all 4 answers
Response from Brian S | Property representative |
The hotel shuttle will gladly take you around town. There is a five mile radius but fortunately that does cover most of the Franklin area. There is also an abundance of UBER drivers around if you do want to venture outside... More
1
Vote
jazzbird925
21 February 2017|
AnswerShow all 3 answers
Response from Brian S | Property representative |
Good morning, Homestead Manor is a beautiful venue for a wedding. Unfortunately, our hotel shuttle only goes in a five mile radius. We do not make airport trips either I'm sorry to say. My recomendation to you though would... More
1
Vote
Nat634
14 November 2016|
AnswerShow all 2 answers
Response from Brian S | Property representative |
Please call me at the hotel 615-515-5151 and ask for the General Manager and we can discuss this. Thank you!
1
Vote
Room Tips
"Make sure to get a room as high up as possible."
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"Higher floor to get away from the noise in the eating area and lobby."
Read review
"209 overlooks a roof 401 was a nicer view!"
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"Stay away from elevators for less noise. Corner rooms are slightly larger."
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