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Embassy Suites by Hilton Nashville South/Cool Springs

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Traveller (96)
Room & Suite (50)
Dining (6)
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Ratings and reviews
  • Excellent50%
  • Very good25%
  • Average13%
  • Poor8%
  • Terrible4%
Travellers talk about
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What's included
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
The Embassy Suites Nashville - South/Cool Springs is only a short drive from the Nashville International Airport, downtown attractions of Music City and local area businesses. Explore Franklin Tennessee's Historic downtown area, Civil War sites or shop at the Cool Springs Galleria mall...
Offers from Embassy Suites by Hilton Nashville South/Cool Springs
Special Offer: Double Points, Every Stay
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Location and contact
820 Crescent Centre Dr, Franklin, TN 37067-6218
Hotel website
23.4 km to Nashville Metropolitan Airport
183 restaurants are within a 2 km radius
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Rooms
29 Jul30 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,116)
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1 - 5 of 1,113 reviews
Reviewed yesterday

I had a pleasant two-night stay while attending a business event in the conference center. As a Hilton Honors member, I was given the 'green' option of declining housekeeping service, which I was very pleased to do - no worries about interrupting a cleaner if...More

Thank tnknitter
Hotel's Favourite
Reviewed 16 April 2018 via mobile

Stayed here for 3 nights. The hotel is real well maintained with ample parking. Upon entering, everything was real clean and well kept. I used the digital key so did not go to the front desk. The room was nice and clean, looked freshly remodeled,...More

2  Thank Calitraveller4
Response from Kyle L, Front Office Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 18 April 2018

Thank you for your review. I am happy to hear that you were able to enjoy our hotel to the fullest and you had a great time. We appreciate your comments and hope to see you again soon!

Reviewed 3 days ago

Absolutely love the couple room suites. The hotel is close to the interstate with easy on/off access. The friendly staff, wonderful food (resturant and breakfast), clean rooms and the reception make this a truly exceptional place to stay!More

Review collected in partnership with Embassy Suites Hotels
Thank Patsy H
Response from Kyle L, Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 3 days ago

Thank you for taking the time to share your experience regarding your stay at our hotel. We want our guests to have a home away from home experience while staying at our hotel, and I am pleased to hear that our hotel achieved that during...More

Reviewed 3 days ago

This was a repeat visit - and was not disappointed in the hotel. Convenient to I-65 as well as nearby shopping, spacious room, and quiet. Breakfast buffet and other amenities were typical to the chain.More

Thank William L
Response from Kyle L, Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 3 days ago

Thank you for taking the time to share your experience regarding your stay at our hotel. We want our guests to have a home away from home experience while staying at our hotel, and I am pleased to hear that our hotel achieved that during...More

Reviewed 1 week ago via mobile

We stay at Hilton’s quite often and truly try to stay at Embassy Suites. We arrived at 9:30 pm to stay one night on the way home from Florida. Our room keys did not work until finally on the third attempt someone got them to...More

Thank loriastumpf
Response from Kyle L, Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 1 week ago

Thank you for taking a moment to share with our hotel about your experience during your stay. I am terribly sorry that you were unhappy with the experience you had during your stay and the inconveniences dealt with the cleanliness of your suite and experience...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$164 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Franklin
#5 Romantic Hotel in Franklin
#8 Family Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$164 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Franklin
#5 Romantic Hotel in Franklin
#8 Family Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (96)
Room & Suite (50)
Dining (6)
Pool & Beach (4)
Business Centre & Event Rooms (11)
Family and Play Areas (1)
Questions & Answers
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Julie_and_kids
27 February 2017|
AnswerShow all 4 answers
Response from Brian S | Property representative |
The hotel shuttle will gladly take you around town. There is a five mile radius but fortunately that does cover most of the Franklin area. There is also an abundance of UBER drivers around if you do want to venture outside... More
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