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    Embassy Suites by Hilton Nashville South/Cool Springs

    820 Crescent Centre Dr, Franklin, TN 37067-6218
    Hotel website
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    Savings alert: 11% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$202
          US$163
          Great Deal
          US$168
          US$168
          Traveller (63)
          Room & Suite (40)
          Dining (4)
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          Overview
          • Excellent50%
          • Very good25%
          • Average13%
          • Poor8%
          • Terrible4%
          Travellers talk about
          Free Wifi
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Multilingual Staff
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          Shuttle Bus Service
          3.5 Star Hotel
          All hotel details
          Offers from Embassy Suites by Hilton Nashville South/Cool Springs
          Special Offer: Premium Suite Upgrade
          Hotel deals
          Drury Plaza Hotel Nashville Franklin
          1,072 reviews
          #1 of 23 hotels in Franklin
           
          Hilton Garden Inn Nashville Franklin / Cool Spring
          739 reviews
          #3 of 23 hotels in Franklin
           
          Hampton Inn and Suites Nashville Franklin (Cool Springs)
          564 reviews
          #4 of 23 hotels in Franklin
           
          Homewood Suites by Hilton Nashville / Franklin
          351 reviews
          #2 of 23 hotels in Franklin
           
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (939)
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          Time of year
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          1 - 5 of 937 reviews

          Reviewed 2 days ago

          Well maintained and the staff is well trained. The free breakfast was a bonus. The pool and hot tub area was clean and the room was ready for us when we arrived. I did not have time to enjoy the free drinks but some of...More

          Review collected in partnership with Embassy Suites Hotels
          Thank P8120MIjohnk
          Response from Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded yesterday

          P8120MIjohnk- Thank you for your review of the property. I am so pleased to hear that you all enjoyed your stay and I hope we can welcome you back soon.

          Hotel's Favourite
          Reviewed 15 May 2017

          From the beginning of the time that we entered the lobby, we were treated with hospitality, professionalism and exactly what we had asked for in a hotel. The desk manager signing in and checking out was extremely nice and accommodating. His name was Jarvis Ashford...More

          1  Thank 186dianeh
          Response from Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 17 May 2017

          186dianeh- Thank you so much for your review. I am so happy to hear that you enjoyed your stay with us. Jarvis is great and we are lucky to have him on our team. He is very guest oriented and I will be happy to...More

          Reviewed 2 days ago via mobile

          I complained about the water pressure on Friday morning when I had to get out of the shower covered in soap and just dry off because the water completely cut off mid shower and wouldn't turn back on after a 5 minute wait. I was...More

          Thank Traumadad
          Response from Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded yesterday

          Traumadad- Thank you for letting me know of your experience. We did have a plumbing issue that has since been resolved. I apologize fort he comment made that you overheard. That is unacceptable and will be addressed immediately. I appreciate your letting me know of...More

          Reviewed 1 week ago

          We stayed here for three nights during the Stanley Cup Finals. The location is close to the highway, restaurants, shopping, and was approximately a 25 minute drive to downtown Nashville. I like to walk in the mornings and I was able to follow the sidewalks...More

          Thank Lori B
          Management response:Responded 6 days ago

          Thank you for your kind email Lori. We enjoyed having you here and hope you will visit us again very soon. I will personally speak with our Executive Chef and see if we can add some more options to our manager reception snacks. We only...More

          Reviewed 1 week ago

          I try to stay at Embassy Suites as much as I possible can. The suites are so nice with 3 people. It's great to have a nice 'free' breakfast and reception everyday. Really enjoy Embassy Suites!! A forever customer.More

          Review collected in partnership with Embassy Suites Hotels
          Thank Janis Q
          Management response:Responded 6 days ago

          Hello Janis and thank you for your kind words. We strive everyday to be the home away from home for our visitors. Please stop by next time you are in town and give us a chance to wow you with service. So happy you enjoyed...More

          Drury Plaza Hotel Nashville Franklin
          1,072 reviews
          #1 of 23 hotels in Franklin
           
          Hilton Garden Inn Nashville Franklin / Cool Spring
          739 reviews
          #3 of 23 hotels in Franklin
           
          Hampton Inn and Suites Nashville Franklin (Cool Springs)
          564 reviews
          #4 of 23 hotels in Franklin
           
          Homewood Suites by Hilton Nashville / Franklin
          351 reviews
          #2 of 23 hotels in Franklin
           
          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Breakfast included
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Breakfast included
          • Shuttle Bus Service
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Airport Transportation
          • Self-Serve Laundry
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Hot Tub
          Details
          • Price range
          • US$166 - US$310 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #5 Romantic Hotel in Franklin
          • #5 Business Hotel in Franklin
          • #8 Family Hotel in Franklin
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 250
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hilton Hotels Direct, Hotwire, Travelocity, Priceline, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your Embassy Suites by Hilton Nashville South/Cool Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Tennessee >
          • Franklin
          • Also Known As
          • Embassy Suites Nashville South/Cool Springs Hotel Franklin ,
          • Embassy Suites Cool Springs ,
          • Embassy Suites Franklin ,
          • Franklin Embassy Suites
          Add Photo Photos
          Traveller (63)
          Room & Suite (40)
          Dining (4)
          Pool & Beach (4)
          Hotel & Grounds (69)
          Bathroom (9)
          Business Centre & Event Rooms (7)
          Family and Play Areas (1)
          Nearby
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          Franklin Marriott Cool Springs
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          Courtyard Franklin Cool Springs
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          Nearby Restaurants
          Jim 'N Nick's Bar-B-Q
          116 reviews
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          Cool Springs Brewery
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          Chuys
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          .60 km away
          Bonefish Grill
          162 reviews
          .49 km away
          Nearby Attractions
          Aspen Grove Park
          18 reviews
          1.44 km away
          Kings Cool Springs - Franklin
          54 reviews
          1.07 km away
          Carmike Cinemas
          38 reviews
          .94 km away
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          21 reviews
          1.06 km away
          Questions & AnswersAsk a question
          Julie_and_kids
          Is there a shuttle to restaurants in Franklin or is there uber?
          27 February 2017|
          Answer Show all 2 answers
          Response from Brian S | Property representative |
          The hotel shuttle will gladly take you around town. There is a five mile radius but fortunately that does cover most of the Franklin area. There is also an abundance of UBER drivers around if you do want to venture outside... More
          1
          Vote
          jazzbird925
          Hi, My husband and I may be attending a wedding at Homestead Manor and will need transportation to and from the venue. Do you provide shuttle service or are taxis easily available? We are familiar with Nashville but not the outskirts and it appears you are located approx. 11 miles from Homestead and 40 minutes from downtown Nashville. We would also need transportation to and from the airport. Thank you in advance for your response
          21 February 2017|
          Answer Show all 3 answers
          Response from Brian S | Property representative |
          Good morning, Homestead Manor is a beautiful venue for a wedding. Unfortunately, our hotel shuttle only goes in a five mile radius. We do not make airport trips either I'm sorry to say. My recomendation to you though would... More
          1
          Vote
          Nat634
          are big pets allowed? 65 pounds. thank you!
          14 November 2016|
          Answer Show all 2 answers
          Response from Brian S | Property representative |
          Please call me at the hotel 615-515-5151 and ask for the General Manager and we can discuss this. Thank you!
          1
          Vote
          Room Tips
          "I don't think you could get a bad room. I liked being on the 7th floor for the view into the lobby."
          Read review
          "Corner suites are bigger I believe."
          Read review
          "Avoid the rooms that face I-65, unless you like the white noise of traffic."
          Read review
          "Get a corner room, on a lower floor. it will be quiet and cooler"
          Read review
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