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    Extended Stay America - Nashville - Franklin - Cool Springs

    680 Bakers Bridge Ave, Franklin, TN 37067-1686
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    1/10/2017 2/10/2017
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    US$106
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    Traveller (24)
    Room & Suite (15)
    Dining (1)
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    Overview
    • Excellent29%
    • Very good3%
    • Average8%
    • Poor10%
    • Terrible50%
    6 days ago
    “Needs new management/ownership VERY badly”
    3 weeks ago
    “Eclipse stay”
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Pool
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Nashville - Franklin - Cool Springs
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    Drury Plaza Hotel Nashville Franklin
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Reviews (57)
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    1 - 5 of 57 reviews

    Reviewed 6 days ago

    So I get there at about 1:30 and there is a sign on the desk saying they are helping someone and will be back, with a number on it to call if you need immediate assistance. I waited 15 minutes then went out to my...More

    Thank Tony C
    Response from 00esa, General Manager at Extended Stay America - Nashville - Franklin - Cool SpringsResponded 5 days ago

    Tony, please accept our sincerest apologies for not living up to your expectations which led to a disappointing stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression, but we are extremely sorry...More

    Reviewed 3 weeks ago

    This was are only choice without overpaying for a hotel close to Nashville for the eclipse. I read the reviews on the way there and was uneasy. When we arrived we were greeted courteously but the front desk attire was unkempt at best. We went...More

    Thank valpoconnection
    Response from 00esa, General Manager at Extended Stay America - Nashville - Franklin - Cool SpringsResponded 3 weeks ago

    On behalf of our entire team, I would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for...More

    Reviewed 3 weeks ago via mobile

    We found this hotel available after decided at the last minute to switch to Tennessee vs South Carolina for watching the eclipse. The price was high. That was to be expected due to the demand. However, on arrival there was no one to check us...More

    Thank Nancy P
    Response from 00esa, General Manager at Extended Stay America - Nashville - Franklin - Cool SpringsResponded 3 weeks ago

    Nancy, it is disheartening to read you were unhappy with your stay. This is not the level of service we provide and it certainly doesn’t match our standards. Your comments are of utmost value, and it has initiated additional training for our associates as we...More

    Reviewed 4 weeks ago via mobile

    This was a very disappointing hotel. The tub was surrounded and AC did not work! We weren't expecting a resort... just a clean room for family with working appliances. Clothing items from previous guests left on dirty carpet... no trash receptacles... way overpriced! We felt...More

    Thank Robin S
    Response from 00esa, General Manager at Extended Stay America - Nashville - Franklin - Cool SpringsResponded 4 weeks ago

    Robin, we sincerely apologize for the issues you encountered in your room which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced, and we are working with our team to reiterate the importance of our...More

    Reviewed 4 weeks ago

    We came in from Georgia on the 18th of Aug 2017 for the Eclipse. We met my Aunt and uncle from Memphis, Tn.. We tried 4 weeks out to book us a room and extended stay America was the only one that was available that...More

    Thank tbertram4
    Response from 00esa, General Manager at Extended Stay America - Nashville - Franklin - Cool SpringsResponded 4 weeks ago

    Thank you for including us in your travel plans. It’s nice to know you were overall pleased with your stay and that you liked our helpful associates. However, we apologize for the inconvenience you experienced while being here. Your comments show that we have room...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$87 - US$199 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 137
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Priceline, Extended Stay, Expedia, Cancelon, TripOnline SA, Hotwire and Orbitz so you can book your Extended Stay America - Nashville - Franklin - Cool Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Franklin
    • Also Known As
    • Homestead Studio Suites Nashville Cool Springs Hotel Franklin ,
    • Homestead Studio Suites Franklin ,
    • Extended Stay America Franklin ,
    • Homestead Suites Franklin ,
    • Homestead Franklin ,
    • Franklin Homestead Suites
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    Traveller (24)
    Room & Suite (15)
    Dining (1)
    Hotel & Grounds (16)
    Bathroom (4)
    Nearby
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    Nashville Marriott at Vanderbilt University
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    20.55 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Kings Entertainment Cool Springs - Franklin
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    Questions & Answers
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    Room Tips
    "Ask for one with central air.... works great"
    Read review
    "We stayed in room 212. Seemed to be in a safer, quieter area"
    Read review
    "Stay away from this hotel"
    Read review
    "Check cleanliness of room and ensure utensils are given in the room. Also check if rooms are locked before..."
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