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Hilton Garden Inn Nashville Franklin / Cool Spring

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Hilton Garden Inn Nashville Franklin \/ Cool Spring
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697 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Nashville Franklin / Cool Spring
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Showing 695: English reviews
Reviewed 15 July 2016 via mobile

The Hilton Garden Inn is about 20-25 min from the airport and about 15 min to downtown Nashville. The Cool Springs galleria is about a mile away with lots and lots or shopping and eating opportunities. The lobby is large and inviting offer sweet tea or fresh water . There is a small market pantry on site and a modified...

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Helpful?
Thank Lgonzo19
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thanks so much for your thorough review Lgonzo19. We are replacing our flooring in the guest rooms soon so please be sure to visit us again in the future so we can impress you all around :) Sincerely, Chelsea C. Sales Manager

Sterling Heights, Michigan
Reviewed 14 July 2016

Staff exceptional! Very courteous and helpful. Facilities very clean. Free continental breakfast would've been nice, but breakfast buffet at indwelling restaurant was amazing and perfectly priced. Made to order omelette were delicious!

Review collected in partnership with Hilton Garden Inn
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Thank 95terril
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Glad you enjoyed our staff and breakfast 95terril :) The breakfast does cost money but that is because our chef cooks whatever you would like - so glad your omelette was awesome! Come back soon. Sincerely, Chelsea C. Sales Manager

Chicago, Illinois
Reviewed 14 July 2016

Great stay and enjoyed the visit. The room was very nice, clean and comfortable. The hotel staff did a great job and was very accommodating - would strongly recommend this hotel to friends, family and colleagues.

Review collected in partnership with Hilton Garden Inn
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Thank donnyw686
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Please do tell your friends, family, and colleagues donnyw686 :) And thank you for this review! Can't wait to welcome you back to the Franklin area. Sincerely, Chelsea C. Sales Manager

Muncie, Indiana
Reviewed 14 July 2016

The king sized bed in our room was so comfortable. It was a firm mattress, but had a soft top. Would have liked a light blanket & a quieter AC unit, but it wasn't any noisier than in other hotels. Bathroom could use an exhaust fan, but shower water was hot & the water pressure was great! Would definitely recommend...

Review collected in partnership with Hilton Garden Inn
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Thank 865lucindat
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thank you 865lucindat for your comments-we will definitely take them into consideration :) Please visit us again soon. Sincerely, Chelsea C. Sales Manager

Huntsville, United States
Reviewed 13 July 2016

This is a very nice hotel as you'd expect for a Hilton Garden. It is in a really nice location, within walking distance of Dunkin Donuts and Starbucks, and within easy driving distance of Whole Foods and about any place you could ever dream of eating.

Review collected in partnership with Hilton Garden Inn
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Thank Benjamin H
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

So glad you enjoyed the location Benjamin! It is very convenient for all - make sure to come back soon and visit us :) Sincerely, Chelsea C. Sales Manager

Grayslake, Illinois
Reviewed 13 July 2016

I was really impressed with the hotel. It was easy to find, and very close to downtown Nashville. The room was quiet and comfortable, and the staff was friendly and helpful. I plan on staying here next time I come to Nashville, for sure.

Review collected in partnership with Hilton Garden Inn
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Thank rachaelr530
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

We cannot wait to welcome you back rachaelr530! So glad you not only enjoyed your stay but also our staff. Have a great rest of your week! Sincerely, Chelsea C. Sales Manager

Summerville, United States
Reviewed 12 July 2016

We enjoyed our family vacation at the Hilton Garden Inn in the Cool Springs area. The staff was accommodating, helpful, and friendly throughout our stay. Everything we needed was taken care of without question.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Deborah M
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thank you for the kind words about our staff Deborah :) We definitely pride ourselves on them and I will be sure to share this review with all of them! Please come back soon to visit us. Sincerely, Chelsea C. Sales Manager

Reviewed 10 July 2016 via mobile

We were spending a weekend in the Nashville area and researched where to stay. We loved that this was not downtown (so that saved money), but we could easily drive downtown, or like we did, take an uber downtown or anywhere like the opry. We still saved money by doing that and didn't have to worry about driving! It is...

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Thank Kyla S
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Way to do your research Kyla! The prices do tend to get out of hand the closer you get to downtown but I'm glad you were still able to enjoy it so much. Also, thanks for your kind words about our staff-I will be sure to share your review with them all :) Sincerely, Chelsea C. Sales Manager

Livonia, Michigan
Reviewed 9 July 2016

We are just finishing a highly enjoyable 5 day stay here, and our compliments run high for all aspects of this operation. From the beautiful, well designed and carefully maintained facility to the warm, cheery and capable folks at the front desk, everything here is built to last. The breakfast buffet has been a daily highlight, proving that careful attention...

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Helpful?
Thank sjsenne
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thank you so much sjsenne :) We are so happy that everything went well for you! Please come stay with us again the next time you are in Franklin and make our hotel your home away from home! Thank you! Sincerely, Chelsea C. Sales Manager

Knoxville, United States
Reviewed 7 July 2016

Wonderful employees. Will do anything for you. Great breakfast. Location was perfect just off main roads and near beautiful Franklin TN. I urge everyone to take a trip there. Especially Pucket's resturant.

Review collected in partnership with Hilton Garden Inn
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Thank Charles K
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thank you so much for your positive review Charles K! Also, great choice on going to Puckett's! That is a locals and visitors favorite-you cannot go wrong :) Can't wait to welcome you back to Franklin. Sincerely, Chelsea C. Sales Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Enjoy one of Franklin Cool Springs finest - Hilton Garden Inn Nashville/Franklin Cool Springs - always a favorite of the corporate traveler, or family vacationer. Offering convenient access to the legendary musical landmarks of Nashville, as well as an abundance of Civil War history, exceptional dining and the finest shopping at Cool Springs Galleria. Now offering PURE hypo-allergic rooms. Everything Right where you need it. ... more   less 

Additional Information about Hilton Garden Inn Nashville Franklin / Cool Spring

Address: 9150 Carothers Pkwy, Franklin, TN 37067
Region: United States > Tennessee > Franklin
Price Range: €128 - €220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Nashville Franklin / Cool Spring 3*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hilton Garden Inn Nashville Franklin / Cool Spring Hotel Franklin
Hotel Style:
#1 Green Hotel in Franklin
#2 Family Hotel in Franklin
#3 Business Hotel in Franklin
#3 Romantic Hotel in Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Nashville Franklin / Cool Spring staff and other travellers.
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Tampa, United States
Roswell, Georgia
over a year ago
over a year ago

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Questions? Get answers from Hilton Garden Inn Nashville Franklin / Cool Spring staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had a king room with large Jacuzzi bath in the room. Pleasant surprise after a long drive!”
 of 5 bubbles patstnt0721, 16 Mar 2017 | Read review
“We stayed on the 4th floor near the stairs. It was very quiet.”
 of 5 bubbles love2travelky, 26 Sep 2016 | Read review
“Higher is better, I had a king single which was fine for me.”
 of 5 bubbles VC1321, 16 Jul 2016 | Read review
“We were on the third floor and it was fine.”
 of 5 bubbles 752cathyk, 28 Jun 2016 | Read review
“Top floor. It was very quiet (even though we were near the elevator)”
 of 5 bubbles SharronG972, 27 Jun 2016 | Read review
5 of 5