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Hilton Garden Inn Nashville Franklin / Cool Spring

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Traveller (69)
Room & Suite (145)
Dining (25)
Overview
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9150 Carothers Pkwy, Franklin, TN 37067-6300 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
Additional information
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Offers from Hilton Garden Inn Nashville Franklin / Cool Spring
Special Offer:Double Points, Every Stay
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (887)
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883 results
Traveller rating
531
209
82
38
23
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LanguageEnglish
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531
209
82
38
23
Show reviews that mention
All reviews dunkin donuts front desk great hotel restaurants and shopping breakfast staff room was clean omelet fire pit nice stay nice area would stay here again business trip free breakfast staff was friendly pancakes hgi lobby
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1 - 5 of 883 reviews
Reviewed 5 days ago

Great service and hotel. I would recommend to anyone. The hotel was beautiful, clean and the staff were so welcoming. The breakfast food was great too. Great location with a lot of shopping and restaurants that are very close.More

Review collected in partnership with Hilton Garden Inn
Thank Michael L
Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded yesterday

Hi Michael L! Thank you for the great review of your experience at our hotel. We appreciate the kind words regarding our staff, accommodations and location. We look forward to being your hotel of choice whenever you are in the area. Thank you again and...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

The breakfast crew at this hotel cooks their omelettes property! They are cooked in an omelette pan, eggs and ingredients are cooked together to perfection. The waitress here always has a smile on her face and a friendly “good morning” to each and every guest...More

Thank Henry R
Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 4 weeks ago

Hi Henry R! Wow! You sure made our day with this review of our breakfast staff! Our team loves to please and it looks like we did just that with your recent experiences with us! We look forward to seeing you again over the next...More

Reviewed 1 week ago

The location is great if you want a nice, quiet place to stay. The beds were a little too firm for me and my wife's taste. Furnishings and overall decor is average, but it was very clean. The only problem we encountered was one of...More

Review collected in partnership with Hilton Garden Inn
Thank DayTrip54083538057
Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 5 days ago

Hello! Thank you for the review on Trip Advisor! I am glad you found our hotel to be convenient and clean. I am sorry about the comfort of the beds- we can always provide you with additional bedding should you need to make it softer....More

Reviewed 2 weeks ago via mobile

We just returned from a visit to Franklin to celebrate our granddaughter’s third birthday. We decided to stay in our standby hotel, the HGI. It has been a couple of years since we stayed here, and we couldn’t believe how much the decor and quality...More

Thank 23Doodlebug
Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 2 weeks ago

Hello 23Doodlebug, Thank you for taking the time to write a review of your experience at our hotel. I am very sorry you were disappointed with your stay. We have been working diligently to upgrade our hotel, however we have had to work on one...More

Reviewed 3 weeks ago

First time to stay at this location. The accommodations were great. The only down side to this location is Breakfast is not included in the stay? For the price of the room Breakfast should be included.More

Review collected in partnership with Hilton Garden Inn
Thank jasonhA7081TR
Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 2 weeks ago

Hi jasonhA7081TR, Thank you for the review on Trip Advisor! We appreciate you being our guest and taking the time to follow up with a review of your experience with us. I wanted to take the time to explain how our breakfast works at Hilton...More

View more reviews
About
Description
Enjoy one of Franklin Cool Springs finest - Hilton Garden Inn Nashville/Franklin Cool Springs - always a favorite of the corporate traveler, or family vacationer. Offering convenient access to the More legendary musical landmarks of Nashville, as well as an abundance of Civil War history, exceptional dining and the finest shopping at Cool Springs Galleria. Now offering PURE hypo-allergic rooms. Everything Right where you need it. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Beachfront
Spa
Breakfast included
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Family
,
Business
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms, Suites
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Family
,
Business
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
131
Price range
US$138 - US$230 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Garden Inn Nashville Franklin / Cool Spring Hotel Franklin
Location
United States > Tennessee > Franklin
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Family
,
Business
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
131
Price range
US$138 - US$230 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Garden Inn Nashville Franklin / Cool Spring Hotel Franklin
Location
United States > Tennessee > Franklin
Photos
Traveller (69)
Room & Suite (145)
Dining (25)
Pool & Beach (22)
Amenities (71)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Nearby
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Nearby AttractionsSee all 104 nearby attractions
A Moments Peace
5 reviews
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A Moments Peace Salon & Day Spa
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1.22 km away
The Woodhouse Day Spa
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1.22 km away
Questions & Answers
Ask a question
Anne B
3 June 2018|
AnswerShow all 3 answers
Response from Patti2 | Reviewed this property |
Yes, they do. When you reserve a room it comes up with that discount along with all the other ones.
1
Vote
Vickie B
28 January 2018|
Answer
Response from Merrily B | Property representative |
Hello Vickie B! Thank you for reaching out with your questions. Our hotel does offer King bed rooms with whirlpool tubs. We have limited availability for these room types so be sure to book as soon as possible. Thank you... More
0
Votes
Vickie B
28 January 2018|
Answer
Response from M D | Reviewed this property |
Yes. I had a room with a jacuzzi.
0
Votes
Room Tips
"Make sure you get a renovated room."
39andya
23 Jul 2018
Read review
"Not sure on this one. My request for a lower floor was honored."
MJJ621
11 Jul 2018
Read review
"You can't go wrong with any room"
bill925
21 Jun 2018
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"Laundry room is on second floor! :)"
AtlantaGirl1951
12 Jun 2018
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