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Hilton Garden Inn Nashville Franklin / Cool Spring

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Traveller (69)
Room & Suite (139)
Dining (25)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Enjoy one of Franklin Cool Springs finest - Hilton Garden Inn Nashville/Franklin Cool Springs - always a favorite of the corporate traveler, or family vacationer. Offering convenient access to the legendary musical landmarks of Nashville, as well as an abundance of Civil War history, exceptional dining and the finest shopping at Cool Springs Galleria. Now offering PURE hypo-allergic rooms. Everything Right where you need it.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
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Room features
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Green
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
61Somewhat walkable
Grade: 61 out of 100
30Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Reviews & more
896Reviews
362Photos
9Q+A
77Room tips
Traveller rating
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  • 24
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Popular mentions
Hotel was clean, quiet, and comfortable. Staff was friendly and helpful. Not the most modern room I've stayed in but nothing worth complaining about. A great nights sleep in a convenient location - hard to beat that.
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Hotel's Favourite
I picked Hilton Garden Inn Nashville/Franklin as our first nights stop driving from Virginia to Texas for Thanksgiving. I was traveling with my wife and 17 month granddaughter. I chose the one in Franklin because it was significantly cheaper than staying directly in Nashville.
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Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool Spring
Responded 10 Dec 2018
Hello Mike_Stogoski, Thank you for the review on Trip Advisor! I am very pleased that you found our hotel to be clean, accomodating and exactly what you needed for your stop. We hope you choose us again the next time you are passing through the area. Thank you for staying with us and have a Happy Holiday Season! Sincerely, Merrily Bell General Manager
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Very clean, new hotel. Breakfast was great so make sure you get it. I had the chef make me pancakes my kids had him make them omelettes...they were excellent. I travel 4-5 weeks in a year and this was a great hotel!
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Review collected in partnership with Hilton Garden Inn
Response from Zeek G, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring
Responded 2 weeks ago
Hello Lora G, Thank you for the excellent review. We are pleased to see you and your family enjoyed your stay with us. We really do have the best chef in the world who loves to cook for his guest. We are pleased to hear you loved your pancakes and your kids loved their omelets. We hope to see you again if your travels ever bring you back to our area. Thank You, Zeek G.
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Our car broke down during our travel, so this was an unplanned stay. The staff was extremely welcoming upon our arrival. We had a comfortable stay at this ideal location. Breakfast was worth the extra cost as a great way to start our day. Would recommend this hotel to
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Review collected in partnership with Hilton Garden Inn
Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool Spring
Responded 3 weeks ago
Hello W3322DEcarla! Thank you for the review of your experience with us on Trip Advisor! I am so sorry that you had issues with your car while traveling. I know that can sometimes be a helpless feeling. However, I am glad our team was able to take care of you during this unplanned stop. Thank you again for choosing us and if your travels ever have you our way again, we hope you choose us again. Have a Happy New Year! Sincerely, Merrily Bell General Manager
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We began staying at the Franklin/Cool Springs Hilton Garden Inn soon after it opened. We have seen several renovations over the years and love the place each time we visit. It is the perfect place to stop as we travel from home to visit family. Thank you.
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Review collected in partnership with Hilton Garden Inn
Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool Spring
Responded 17 Dec 2018
Hello GoPlaces03373114734! Thank you for being such a loyal guest over the years! We hope that you enjoy the changes from our most recent renovation in the lobby and restaurant areas. I will certainly share your comments with the team and we look forward to being your hotel of choice the next time you are in the area. Thank you again and have a wonderful Holiday season! Sincerely, Merrily Bell General Manager
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorHilton Garden Inn Nashville Franklin / Cool Spring
The King Room at the Hilton Garden Inn Nashville Franklin / Cool Spring
Professional photo exclusively commissioned by TripAdvisorHilton Garden Inn Nashville Franklin / Cool Spring
The Double Queen Room at the Hilton Garden Inn Nashville Franklin / Cool Spring
boot marks on the wall (just beneath the television)
red orange stain on couch
Scuff mark on sheets (boots?)
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12345628
Hello, Is there a whirlpool next to the indoor pool? Thank You !
Hello, we actually had to fill in the whirlpool near the pool several months ago due to extensive and costly repair issues. We do have the indoor pool and 4 deluxe whirlpool guest rooms. Sincerely, Melinda
0 votes
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Do you offer AAA discounts
Yes, they do. When you reserve a room it comes up with that discount along with all the other ones.
2 votes
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Do you have rooms with whirlpool tubs?
Hello Vickie B! Thank you for reaching out with your questions. Our hotel does offer King bed rooms with whirlpool tubs. We have limited availability for these room types so be sure to book as soon as possible. Thank you again for asking and we hope to see you at our hotel soon. Take care! Merrily Bell General Manager
0 votes
Do any of your rooms have a Jacuzzi tub in the room
Yes. I had a room with a jacuzzi.
0 votes
Can I get a late checkout. Like noon ?
Hello! Thanks for asking! Checkout is at 11am. Late checkout requests are based on availability so be sure to inquire about a late check out either the night before you check out or on the morning of departure to see if it is available. Thank you!
0 votes
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12
"Not sure it makes much of a difference but I would ask for a higher floor room."
"Make sure you get a renovated room."
"Not sure on this one. My request for a lower floor was honored."
"You can't go wrong with any room"
"Laundry room is on second floor! :)"
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12345616
PRICE RANGE
US$136 - US$237 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn nashville franklin / cool spring hotel franklin
LOCATION
United StatesTennesseeFranklin
NUMBER OF ROOMS
131
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