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Residence Inn by Marriott Franklin Cool Springs

Booking.comUS$186*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Residence Inn by Marriott Franklin Cool Springs
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357 Reviews from our TripAdvisor Community

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Showing 353: English reviews
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Reviewed 1 week ago

Wonderful surprise. It was everything advertised and more. Breakfast was adequate, nothing special, but the rooms were very clean and comfortable. Could easily be used for a long term stay as the kitchen was well equipped. Loved the location

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Helpful?
Thank 177judyt
AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear 177judyt, Thank you for your review of the Residence Inn by Marriott Franklin Cool Springs! We appreciate your feedback and glad you enjoyed your room accommodations. We hope to see you again on your next trip to Franklin! Best Regards, Abbey

Rocky Mount, North Carolina
Reviewed 1 week ago via mobile

We were checked in by Devin who was just really very personable. It was a clean room, air-conditioning coming off and I was very loud but was quite pleasant. Have a saltwater pool which is heated and indoors right next to a very nice exercise room. All in all very pleasant stay typical high standards of the Residence Inn by...

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Helpful?
Thank William H
AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear William H, Thank you for your review of the Residence Inn by Marriott Franklin Cool Springs! I am glad to hear that you had a nice stay and enjoyed the indoor pool. I will pass along the compliment to Devon, he goes above and beyond in providing excellent customer service to our guests and we are very lucky to...

Atlanta, Georgia
Reviewed 2 weeks ago

Stayed here for 4 nights on a business trip. The staff was friendly, and the location is close to several restaurants and shopping venues. I am a big Residence Inn fan - love having a fridge and microwave in the room! This location was also very clean and well kept. Staying there again for a couple weeks after Memorial Day.

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Helpful?
Thank Bill G
AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear Bill G, Thank you for your review of the Residence Inn Franklin Cool Springs! We are so glad you had a great stay and enjoyed the staff, hotel and area! We look forward to welcoming you back in a couple of weeks. Best Regards, Abbey

Indianapolis, Indiana
Reviewed 3 weeks ago

The hotel was above expectations in all areas except,breakfast .wafflemaker was not to be found .They said it broke the day before . Also the hair dryer was not in the closet. I had my own with me. But pool was clean room immaculate. Even had popcorn in the room. Two tvs ! Best room I have seen in a...

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Helpful?
Thank funinthesun250
AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear funinthesun250, Thank you for your recent review of the Residence Inn by Marriott Franklin Cool Springs. We are happy to hear you enjoyed your room accommodations while staying with us. I apologize that there was not a hair dryer in your room and that the waffle-maker was broken. We hope to make it up to you on your next...

Minneapolis, Minnesota, United States
Reviewed 4 weeks ago

We had a room with 2 queen beds, they were comfortable and a good size room. It was clean, the hot tub was great. They had apple crisp with ice cream the night we were there and it was pretty good. Breakfast was typical, coffee not very good. I am picky on my coffee!

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Helpful?
Thank PrincessJJYermo
AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear PrincessJJYermo, Thank you for your recent review of the Residence Inn Franklin Cool Springs! We are glad that you enjoyed your room and the hot tub! We hope to see you again when you visit Franklin! Best Regards, Abbey

Reviewed 18 March 2017 via mobile

We were very pleased with our room at the Franklin Residence Inn. It was very clean and accommodated our family of 5 very well. Loved having 2 bathrooms - 1 for the kids and 1 for mom & dad. Will definitely stay here again when in the Nashville area.

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Helpful?
Thank Susan B
AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear Susan B, Thank you for your recent review of the Residence Inn Franklin Cool Springs! We are so glad to hear you enjoyed your stay and got to experience our Two Bedroom Suite Room. We hope you had a great trip to the Nashville area and look forward to having you again! Best Regards, Abbey

Sarnia, Canada
Reviewed 17 March 2017

the rooms are gigantic, there is a door between the bedroom and bathroom in the 1 bedroom and another door on the bedroom as well as the bathroom. there was a fire place in the living room. the furniture was new and comfortable. the kitchen was beautiful. the breakfast room was beautiful and the food was delicious at breakfast.josh checked...

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Helpful?
Thank Sandra519
AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear Sandra519, Thank for your recent review of the Residence Inn Franklin Cool Springs! We appreciate your positive feedback and glad you enjoyed the hotel. I will most certainly pass along the message to Josh. We hope to see you again soon! Best Regards, Abbey

North Platte, Nebraska
Reviewed 13 March 2017

The Franklin Cool Springs area is amazing. This hotel was great! The value was good, rooms were very spacious with full kitchenettes and staff was amazing! We had five people use 2 bedrooms with 2 baths and the sofa and it was plenty of room.

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Helpful?
Thank kbqhills
AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear kbqhills, Thank you for your recent review of the Residence Inn Franklin Cool Springs! We are so glad to hear you enjoyed your stay with us. We hope to see you again soon when you visit Franklin! Best Regards, Abbey

Toney, United States
Reviewed 25 February 2017

We had the King Suite and it was great! Full refrigerator, stove, etc. - everything you'd need! Our view wasn't great - the top of a roof - but that's ok! The indoor pool was wonderful (we went in February) and the staff was great - even making me a new key when I locked myself out of the room!...

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Helpful?
Thank Cynthia C
AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear Cynthia C, Thank you for your review of the Residence Inn Franklin Cool Springs! We are glad you enjoyed the indoor pool and that the staff was accommodating. We hope to see you soon! Best Regards, Abbey

Reviewed 21 February 2017

We always stay at the Residence Inn when we come to Nashville. Cool Springs is about a 15 minute drive to Nashville and is close to everything. During this visit we came to celebrate our 24th wedding anniversary. My hubby mentioned in the reservation that it was our anniversary and they had a beautiful vase of roses waiting for me...

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Helpful?
Thank Mylia J
AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear Mylia J, Thank you for your review of the Residence Inn Franklin Cool Springs and thank you for thinking of us for your wedding anniversary. We are glad you enjoyed the roses! I am very sorry about the issue that occurred and glad we were able to turn it around for you. We hope to make it up to...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The newest smoke-free extended-stay hotel in Franklin, Tennessee, Residence Inn by Marriott Franklin Cool Springs is nestled in the rolling hills of central Tennessee, just 25 minutes south of downtown Nashville. Visiting guests can enjoy a wide range of activities in our Cool Springs, Tennessee hotel, including touring historic Civil War battle sites and antebellum mansions. We are close to Natchez Trace Parkway, antique stores, The Factory Shops, and Arrington Vineyards. All of these attractions and shopping spots are convenient, plus you get a superb Franklin, TN hotel to stay at when you're our guest. Our hotel offers suite accommodations with a full-size kitchen, a flat screen TV, high-speed Internet, an indoor pool, and a hot complimentary breakfast to start your day. If you want to burn off some stress, you can play a game of basketball on our exclusive sport court or work out in our fitness center. We also offer space for you to relax with a drink and light fare, while you mix and mingle at our weekday (Monday through Thursday) evening social event. Whether you're relocating or looking to take a long Nashville getaway, Residence Inn by Marriott Franklin Cool Springs is your best choice for an extended stay hotel in Franklin or Cool Springs. Should you be traveling on business, we put you near top companies in the area like Nissan, Community Health Systems, Healthways, Verizon. ... more   less 

Additional Information about Residence Inn by Marriott Franklin Cool Springs

Address: 2009 Meridian Blvd, Franklin, TN 37067-6343
Region: United States > Tennessee > Franklin
Price Range: €159 - €269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn by Marriott Franklin Cool Springs 3*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Travelocity, Marriott, Priceline, Hotels.com, TripOnline SA and HotelQuickly so you can book your Residence Inn by Marriott Franklin Cool Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn By Marriott Franklin Cool Springs Hotel Franklin
Hotel Style:
#2 Business Hotel in Franklin
#2 Romantic Hotel in Franklin
#3 Family Hotel in Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn by Marriott Franklin Cool Springs staff and other travellers.
1 question
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Questions? Get answers from Residence Inn by Marriott Franklin Cool Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that doesn't overlook the front entrance, unless you looking at the roof.”
58billg, 11 Apr 2017 | Read review
“i like the 1 bedroom its quieter. High floor is always nice”
Sandra519, 17 Mar 2017 | Read review
“Use your gps to help you find this hotel. It is located in a office park and not all that easy to find the first time.”
JGMM, 14 Nov 2016 | Read review
“We had an upper floor room which was very quiet.”
Mary_Gums, 18 Oct 2016 | Read review
“Back rooms have an awesome view of the dry creek (unless it rains!) and woods behind the hotel.”
221russelll, 25 Jun 2016 | Read review
5 of 5
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US$186* /night
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TravelocityUS$186
Residence InnUS$186
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Prices are for 1 room, 2 adults
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