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Courtyard Franklin Cool Springs

Traveller (41)
Room & Suite (28)
Dining (10)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Located just outside Nashville off of I-65 in the scenic countryside of Williamson County, Courtyard Franklin Cool Springs is ideal for business or leisure travel. Our Franklin, TN hotel is a short drive to downtown Nashville, area corporations, shopping and recreational activities. Perfect for Franklin vacations or business trips, the Courtyard Franklin Cool Springs offers spacious rooms with luxurious bedding, flat-screen HDTV, free wireless Internet and refrigerators. Stay fit with our on-site fitness center featuring Cybex cardio equipment and dumbbells. Rejuvenate in our indoor pool and whirlpool. And, relax in the evening at our lobby bar with a coffee or cocktail. Our hotel near Nashville is perfect for weekends in Franklin, corporate travel and fun family vacations.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Quiet
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel deals
Hotel packages
Location
Full view
57Somewhat walkable
Grade: 57 out of 100
21Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
329Reviews
87Photos
5Q+A
62Room tips
Traveller rating
  • 197
  • 87
  • 36
  • 5
  • 4
Time of year
Traveller type
Language
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  • English
Popular mentions
Let me start by saying I am a platinum member with Marriott and in 2017 I have stayed 100+ nights in a hotel. I frequent Courtyard Marriotts throughout the country and generally really enjoy them but this time I was very disappointed. Upon arrival the gentleman at the front
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Response from AbbeySales, Sales Manager at Courtyard Franklin Cool Springs
Responded 6 Nov 2017
Dear TravelinMorgs, Thank you for your review of the Courtyard by Marriott Franklin Cool Springs. Please let me start off by saying that I apologize about your experience at the hotel. We pride ourselves on providing a great experience for each guest, and I am sorry that this was not the case when you were staying with us. This will certainly be addressed and we hope to earn your business back the next time you visit Franklin. Please feel free to call our General Manager, Jonathan Cameron (615) 778 - 0080 if you would like to discuss in more detail. Best Regards, Abbey
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We stayed here the weekend of October 28 2017 and really enjoyed ourselves. The hotel is in a great place with several restaurant within walking distance. The hotel was very clean and the staff was super nice to us. They have a bistro and bar area downstairs that's pretty good
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Response from AbbeySales, Sales Manager at Courtyard Franklin Cool Springs
Responded 6 Nov 2017
Dear Jon J, Thank you for your review of the Courtyard by Marriott Franklin Cool Springs! I am glad to hear you enjoyed your stay and the Bistro was convenient for you as well. In regards to your mobile check-in question, if there is information that is not on a guest's Marriott profile, it will not show up on our side. We like to have contact information (address, phone number, etc) for following up if anything is left behind or there is an emergency and we need to reach out. We like to verify the credit card number with the ID so the guest is protected. If you have any other questions, feel free to reach out to me direct (615) 435 - 0501 and I would be happy to answer what I can. :) Thanks again for your business, and we hope to see you on your next trip to Franklin! Best Regards, Abbey
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I stayed here for two nights. It’s a really nice hotel. The room was really small, but it was comfortable. Nice bed. I used the workout room. It had nice equipment, but is didn’t have much. I had breakfast at the hotel both mornings. It’s a good breakfast and they have
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Response from AbbeySales, Sales Manager at Courtyard Franklin Cool Springs
Responded 6 Nov 2017
Dear DMan99, Thank you for your review of the Courtyard by Marriott Franklin Cool Springs! I am happy to hear you had an opportunity to have breakfast and enjoy the workout room. Although water is not offered, being a Gold Member does have a lot of great benefits; including 25% additional bonus points for eligible stays, no blackout dates, complimentary room upgrade, and complimentary enhanced in-room internet access. We appreciate your loyalty to Marriott and hope to see you again soon! Please let me know if I can ever be any assistance with future stays. Best Regards, Abbey
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Though in a suburb, the location is a hub for many business travelers and it is near lots of strip-mall type restaurants. When I arrived there were many groups of business-looking people huddled up in meetings in the large community lobby (though the style of it was different
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Response from AbbeySales, Sales Manager at Courtyard Franklin Cool Springs
Responded 23 Aug 2017
Thank you for taking the time to share your experience. We appreciate your feedback and business and will be sure to look into your concerns and consider your recommendations. We hope that we will continue to be your preferred choice of accommodations on future visits to the Nashville area and hope that we can provide a better experience on your next trip. Thanks!
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The solar eclipse was the reason I stayed here. This was the one available room in all of Nashville. We have a meeting at Tractor Supply and normally when we come to vendor meetings we stay in Brentwood I have no complaints. This area is great and the hotel is top notch. I
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Response from AbbeySales, Sales Manager at Courtyard Franklin Cool Springs
Responded 6 Oct 2017
Dear Douglas8098, Thank you for reviewing the Courtyard Franklin Cool Springs! I'm so glad to hear that you had an enjoyable stay. The Solar Eclipse weekend was definitely a busy one. We hope to see you again soon! Best Regards, Abbey
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123456
How far is this away from the Park at Harlinsdale Farm Pilgrimage music festival?
10-12 minutes by car.
0 votes
does the hotel offer free breakfast buffet?
No, if I’m not wrong I’m they have stuff to purchase only.
1 vote
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I think it would depend on when you want to check out. I would definitely call they hotel. They are very helpful and might could work something out with you.
0 votes
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Thank you for inquiring about the Courtyard Franklin Cool Springs. At the Courtyard, we do not have a two bedroom option that has two queen beds. We have our Standard Double Queen Rooms or our King Suite which has a King Bed in one room and a separate living area in the other room. If you have any additional questions, please don't hesitate to call us at (615) 778 - 0080.
0 votes
What room type is considered as two queen beds and a living room?
"balcony rooms are the best"
"We usually stay on the top floor, away from the parking lot."
"No noise problem at the hotel so all rooms should be quiet."
"All great rooms. Some have balconies so if you are interested - check it out!"
"Any room...we've stayed on numerous visits. Been in several rooms. NO ISSUES"
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PRICE RANGE
US$121 - US$257 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott franklin cool springs hotel franklin
LOCATION
United StatesTennesseeFranklin
NUMBER OF ROOMS
126
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