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Courtyard Franklin Cool Springs

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276 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Franklin Cool Springs
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Showing 274: English reviews
Washington, Indiana
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 September 2016

As soon as we entered the hotel, we knew it was going to be a good stay. We were greeted by two smiling employees and they were so friendly and pleasant. Our room was large and clean. We had absolutely no complaints.

Helpful?
Thank Momof4Girls23
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear Momof4Girls23, Thank you so much for your review of the Courtyard Franklin Cool Springs! We are so glad you enjoyed your stay and the hotel was everything you hoped for. Thank you again for choosing the Courtyard while visiting Franklin and we hope to see you again! Best Regards, Abbey More 

Atlanta, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 September 2016

The location of this hotel was perfect. Walking distance from a couple of restaurants. Close to shopping and 20-30 minutes to Nashville. The most important thing for a hotel is cleanliness and newness of a hotel. I'm not sure the age of the hotel but it looks new and is very clean and nice! Friendly staff. Wish there was coffees... More 

Helpful?
Thank cwdel13
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear cwdel13, Thank your for your recent review of the Courtyard Franklin Cool Springs! We are so glad you enjoyed your stay and found the accommodations to be pleasant. We do love being close to a variety of restaurants and our proximity to local shopping. We look forward to your return at the Courtyard Franklin Cool Springs! Best Regards, Abbey More 

San Diego, United States
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 20 August 2016

I was pleasantly surprised on the hotel. Rooms are new and well maintained.Steep quality awesome. Far better than some of the full-service Marriot's.Very friendly staff. Especially Nick at Front Desk Check for the saving mirror in the hotel. Great magnification and very good quality image.It is great Marriot product only in some hotels. I find the room service staff pride... More 

Helpful?
Thank Eapen G
Phoenix, Arizona
Level Contributor
72 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 11 August 2016

We spent three days/nights here, and hated to leave. The property was pristine and the service from the staff was impeccable.....especially Nick at the front desk. He was so friendly, helpful, and gave great recommendations for dining in the area. The location is close to everything, yet just a short drive to the sights, sounds, noise, and crowds of Nashville.... More 

Helpful?
Thank bessiedear
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear Bessiedear, Thank you for taking the time to review the Courtyard Franklin Cool Springs! We are so happy to hear you had a wonderful stay. I will pass the kind words along to the staff, including Nick. We look forward to seeing you soon! Best Regards, Abbey More 

Dixon, Illinois
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 August 2016 via mobile

Nice clean hotel, a little bit off the interstate. Maybe not the best choice for someone just traveling through because there was not a complimentary breakfast. I think it was designed more for Corporate travel since it was located in the middle of large office complex. Very clean and comfortable with many restaurant choices close by. One thing I didn't... More 

Helpful?
Thank CJeck
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear CJeck, Thank you for your recent stay at the Courtyard Franklin Cool Springs! We appreciate your feedback on the property. We will certainly look into the mini fridge timer. We hope to see you again in the near future! Best Regards, Abbey More 

Olive Branch, Mississippi
Level Contributor
68 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 30 July 2016 via mobile

We love staying at this Marriott Hotel!! It's so close to everything!!! 15 minute drive to Nashville, close the the Cool Springs Mall, close to Franklin, and lots of restaurant options. Very clean and well kept hotel. This is were we stay every time we come to Nashville.

Helpful?
Thank akm4380
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear akm4380, Thank you for your loyalty to the Courtyard Franklin Cool Springs! We appreciate your feedback on our location and cleanliness. We hope to see you real soon! Best Regards, Abbey More 

Level Contributor
3 reviews
Reviewed 28 July 2016 via mobile

The hotel room was clean and the hotel staff was great! The pool was a huge hit with the kids. This hotel is located in a perfect area and you could walk to local restaurants. We love this area of Tennessee and we will definitely stay here again!!

Helpful?
Thank Lizzielou819
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear Lizzielou819, Thank you for your recent stay at the Courtyard Franklin Cool Springs! We are so glad to hear that the kids enjoyed the pool. :) We look forward to your next stay! Best Regards, Abbey More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 July 2016 via mobile

We were in town for a tournament in Nashville. My two kids and I had a good experience while staying at the Marriott. We came in from a long drive from Texas and was greeted with a friendly smile and welcome. Everyone at the front desk and Bistro were very helpful when we needed help. I was able to get... More 

Helpful?
Thank jassjayathan
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear jassjayathan, Thank you for your recent stay at the Courtyard Franklin Cool Springs! We are so glad to hear that you enjoyed the hotel while you were in town for the basketball tournament. I will make sure to tell the staff your kind words. We look forward to seeing you in the future! Best Regards, Abbey More 

1 review
Reviewed 11 July 2016 via mobile

We recently stayed at this hotel while visiting family and we were blown away. The hotel itself is gorgeous, our standard king room was large and comfortable, and everything was so clean! Every employee we dealt with was helpful and so friendly!! I can't say enough good things about this place. As far as I'm concerned, there is no other... More 

Helpful?
Thank gabriel k
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear Gabriel K, Thank you for your stay at the Courtyard Franklin Cool Springs. We are so glad that you had a wonderful visit and we appreciate your loyalty! We look forward to seeing you again in the future! Best Regards, Abbey More 

Chicago, Illinois
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 July 2016

We have stayed here three years in a row on our way to Florida because it really is a VERY NICE room for a road lodging BUT.....the past 2 years their prices were in a reasonable range. $132.00 for a two queen size bed room! This year we had to pay $255.00 for the same room! That was MORE then... More 

Helpful?
1 Thank Bonna19

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located just outside Nashville off of I-65 in the scenic countryside of Williamson County, Courtyard Franklin Cool Springs is ideal for business or leisure travel. Our Franklin, TN hotel is a short drive to downtown Nashville, area corporations, shopping and recreational activities. Perfect for Franklin vacations or business trips, the Courtyard Franklin Cool Springs offers spacious rooms with luxurious bedding, flat-screen HDTV, free wireless Internet and refrigerators. Stay fit with our on-site fitness center featuring Cybex cardio equipment and dumbbells. Rejuvenate in our indoor pool and whirlpool. And, relax in the evening at our lobby bar with a coffee or cocktail. Our hotel near Nashville is perfect for weekends in Franklin, corporate travel and fun family vacations. ... more   less 

Additional Information about Courtyard Franklin Cool Springs

Address: 2001 Meridian Blvd, Franklin, TN 37067-6343
Region: United States > Tennessee > Franklin
Price Range: €129 - €242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Franklin Cool Springs 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Courtyard By Marriott Franklin Cool Springs Hotel Franklin
Hotel Style:
#4 Family Hotel in Franklin
#4 Business Hotel in Franklin
#4 Romantic Hotel in Franklin
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Questions & Answers

Questions? Get answers from Courtyard Franklin Cool Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from the main street if possible for noise while sleeping”
 of 5 bubbles eapeng, 20 Aug 2016 | Read review
“I like the rooms near the stairs because it's so convenient to get in/out. Some of the rooms have balconies which are nice, too.”
 of 5 bubbles rtminahan, 6 Jun 2016 | Read review
“Upper floor facing parking lot”
 of 5 bubbles 53Warren, 26 Apr 2016 | Read review
“Choose the parking lot side”
 of 5 bubbles gl0wbama, 15 Feb 2016 | Read review
“Room 119 is close to lobby and an exit also short walk to breakfast room. It was very quiet.”
 of 5 bubbles J5439GCelizabethw, 25 Dec 2015 | Read review
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