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Hyatt Place Nashville/Franklin/Cool Springs

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Traveller (73)
Room & Suite (24)
Dining (7)
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Overview
  • Excellent56%
  • Very good25%
  • Average10%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk staff”(23 reviews)
“wet bar”(5 reviews)
“sitting area”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (582)
There are newer reviews for Hyatt Place Nashville/Franklin/Cool Springs
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Traveller rating
317
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317
147
60
31
24
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All reviewsfront desk staffwet barsitting areaking roomnice hotelwould stay here againconvenient locationgalleria mallfranklin cool springsvolleyball tournamentrooms are spaciousstaff was very friendlylots of restaurantsgreat roommini fridgepleasant stayeasy access
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11 - 15 of 579 reviews
Reviewed 4 weeks ago

Hyatt Place was just as advertised, maybe more! Very comfortable room with large sectional/sleeper sofa, very spacious. Cannot go wrong staying here with their friendly, helpful staff! A short ride into Nashville is worth it from here!!More

1  Thank Sally M
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 3 weeks ago

Dear Valued Guest Thank you for taking the time to give such a kind review about your stay at our hotel. We are incredibly happy that you enjoyed your stay with Hyatt Place Franklin. We would love to have you back on your next visit...More

Reviewed 4 weeks ago

The Hyatt Place Nashville/Franklin is located in a perfect spot for vacationing families. It's on the outskirts of Nashville, but located less than 3 minutes from large mall and shopping district. The hotel appears to be fairly new, and all of the staff members are...More

Review collected in partnership with Hyatt Hotels
1  Thank TravelsomeT
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 3 weeks ago

Dear Valued Guest, Thank for giving such a wonderful review of our hotel and staff! It's wonderful to hear you enjoyed our convenient location. We greatly appreciate your business, and would love to have you back on your next trip to the Franklin area! Thank...More

Reviewed 18 March 2018 via mobile

Extra nice staff. Helpful in every way. Our room was extra clean. 24 hour fitness room which is great for an early riser like me. Breakfast was great with many choices. All in all a good experience! Far enough away that the interstate was hard...More

1  Thank lveach19
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 3 weeks ago

Dear Valued Guest, We really appreciate your review of our hotel. It's always great to hear that our staff took care of you and hopefully made you feel right at home! We look forward to having you as our guest in the future! Tiffany Coleman...More

Reviewed 10 March 2018

We stayed at this hotel for a family wedding. We had a very large group of family (over 32 people) including adults and kids. The rooms were large and clean. The beds were comfortable. Loved the free daily breakfasts. The gentleman who was on staff...More

Review collected in partnership with Hyatt Hotels
1  Thank maryannm228
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 3 weeks ago

Dear Valued Guest, Thank you for your kind review of our hotel! We are so happy to find out your family enjoyed our staff and accommodations. Your family was a pleasure to serve! We would love to have you back on your next visit to...More

Reviewed 10 March 2018

We came here to meet family and stay for a long weekend. As a family of 6 it is often difficult to find hotels that can accommodate our family in one room. Hyatt turned out to be perfect. The room was nice sized, and had...More

1  Thank lfl4
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 3 weeks ago

Dear Valued Guest Thank you for taking a moment to give a review of your most recent stay with us. We are thrilled to hear our hotel was able to accommodate your family perfectly. We appreciate your concerns, and I will be sure to address...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Restaurant
Details
Price range
US$136 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$136 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (73)
Room & Suite (24)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
brownsugartraveler
30 October 2017|
Answer
Response from TColemanP | Property representative |
Thank you for your inquiry. We do not have a washer and dryer on property for guest use. However, we do offer a laundry service, that gives you the opportunity to deliver your laundry items (in a hotel provided laundry bag... More
0
Votes
Kelly S
19 February 2017|
Answer
Response from TColemanP | Property representative |
Yes, we request dogs and cats only. There is a one-time fee of $75. Thank you for your inquiry!
0
Votes
5 February 2017|
AnswerShow all 4 answers
Response from Carla L | Reviewed this property |
I didn't take a pet so I'm not sure.
0
Votes
Room Tips
"Park in the back and you can be very close to the door."
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"Highest floor is 6th and either ends of the hall are the most quiet."
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"The Grand Bed Cozy Corner Sleep Sofa is the best room. Very Spacious!"
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"Room with two full beds on a high floor offered quiet and relaxing stay,"
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