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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
All reviewsfront desk staffwet barsitting areaking roomnice hotelwould stay here againconvenient locationgalleria mallfranklin cool springsvolleyball tournamentrooms are spaciousstaff was very friendlylots of restaurantsgreat roommini fridgepleasant stayeasy access
Hyatt Place was just as advertised, maybe more! Very comfortable room with large sectional/sleeper sofa, very spacious. Cannot go wrong staying here with their friendly, helpful staff! A short ride into Nashville is worth it from here!!More
1 Thank Sally M
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 3 weeks ago
Dear Valued Guest
Thank you for taking the time to give such a kind review about your stay at our hotel. We are incredibly happy that you enjoyed your stay with Hyatt Place Franklin. We would love to have you back on your next visit...More
The Hyatt Place Nashville/Franklin is located in a perfect spot for vacationing families. It's on the outskirts of Nashville, but located less than 3 minutes from large mall and shopping district. The hotel appears to be fairly new, and all of the staff members are...More
Review collected in partnership with Hyatt Hotels
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1 Thank TravelsomeT
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 3 weeks ago
Dear Valued Guest,
Thank for giving such a wonderful review of our hotel and staff! It's wonderful to hear you enjoyed our convenient location. We greatly appreciate your business, and would love to have you back on your next trip to the Franklin area! Thank...More
Extra nice staff. Helpful in every way. Our room was extra clean. 24 hour fitness room which is great for an early riser like me. Breakfast was great with many choices. All in all a good experience! Far enough away that the interstate was hard...More
1 Thank lveach19
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 3 weeks ago
Dear Valued Guest,
We really appreciate your review of our hotel. It's always great to hear that our staff took care of you and hopefully made you feel right at home! We look forward to having you as our guest in the future!
Tiffany Coleman...More
We stayed at this hotel for a family wedding. We had a very large group of family (over 32 people) including adults and kids. The rooms were large and clean. The beds were comfortable. Loved the free daily breakfasts. The gentleman who was on staff...More
Review collected in partnership with Hyatt Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank maryannm228
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 3 weeks ago
Dear Valued Guest,
Thank you for your kind review of our hotel! We are so happy to find out your family enjoyed our staff and accommodations. Your family was a pleasure to serve! We would love to have you back on your next visit to...More
We came here to meet family and stay for a long weekend. As a family of 6 it is often difficult to find hotels that can accommodate our family in one room. Hyatt turned out to be perfect. The room was nice sized, and had...More
1 Thank lfl4
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 3 weeks ago
Dear Valued Guest
Thank you for taking a moment to give a review of your most recent stay with us. We are thrilled to hear our hotel was able to accommodate your family perfectly. We appreciate your concerns, and I will be sure to address...More
Response from TColemanP | Property representative |
Thank you for your inquiry. We do not have a washer and dryer on property for guest use. However, we do offer a laundry service, that gives you the opportunity to deliver your laundry items (in a hotel provided laundry bag... More
Thank you for your inquiry. We do not have a washer and dryer on property for guest use. However, we do offer a laundry service, that gives you the opportunity to deliver your laundry items (in a hotel provided laundry bag) to the front desk anytime before 9AM. We will then send them off and have your items back by 7PM that evening.