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Hyatt Place Nashville/Franklin/Cool Springs

Booking.comUS$128*
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Certificate of Excellence
May 7 May 8
1 room 2 adults 0 children
US$128*
US$128*
US$128*
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Hyatt Place Nashville\/Franklin\/Cool Springs
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437 Reviews from our TripAdvisor Community

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Showing 435: English reviews
Start your review of Hyatt Place Nashville/Franklin/Cool Springs
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North Wilkesboro, North Carolina
Reviewed 2 days ago NEWvia mobile

The hotel itself was really nice and clean and the best part was I was able to bring my pets. All the staff members were super nice and had a smile each and every time I saw them. The fire alarms went off one morning and this I feel I need to comment on. It would have been nice and...

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Helpful?
Thank vander70
Chattanooga, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 24 February 2017 via mobile

AMAZING!! Newly remodeled hotel. Rooms are suites... very comfy and homey. I was there for business and the quiet was perfect. Their business was awesome. Not the prefrozen fixes at other hotels. The staff... I can't say enough wonderful words about the Hyatt staff. Kim Elder and her assistant Tiffany help me with booking & front desk staff are so...

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Helpful?
Thank MBrown72
About Hotel's Favourite Review
ChristopherThiele, Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Thank you for the great review of our hotel, and for the nice words about Kim, Tiffany, and the rest of our staff! We appreciate you taking the time to leave feedback and sharing your experience with others, and hope to see you on a return trip to our area!

Princeton, Kentucky
Reviewed 4 days ago NEW

Loved the location, size of room, friendliness of staff and cleanliness of hotel. Would highly recommend. Very close to agame facility where my daughter was playing in a volleyball tournament. Close to numerous restaurants and the mall.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 838dawnt
TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for taking the time to give a review about your stay at our hotel. I'm thrilled to hear your room was as spacious and clean to your liking. We hope your tournament went well! Thank you for choosing Hyatt Place Franklin. We hope to see you on your next trip to Franklin. Tiffany Coleman...

Rockvale, Tennessee
Reviewed 4 days ago NEW

This was 5th or 6th time here for my friend and I. The hotel has just been renovated and looks great. Location is great for shopping and dining choices are awesome. Would highly recommend staying here.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank billied742
TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for taking the time to give a review about your recent stay at our hotel. Your input is very valuable to us. It's nice to hear you would highly recommend us. We appreciate your review. Thank you for choosing Hyatt Place Franklin. We look forward to seeing you on your next visit! Tiffany Coleman...

Orlando, Florida
Reviewed 1 week ago

Everything was excellent Rooms were very nice Great atmosphere Great customer service Lady at front counter was a babe Pool wasn't open yet but looked clean Easy parking Everything was excellent Would highly recommend

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank caycewest
TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest Thank you for your review of our hotel! I'm very glad to hear that you found our hotel enjoyable and that you would recommend us to others. Please come back and see us again. We sincerely appreciate your business and your feedback. Thank you for choosing Hyatt Place! Tiffany Coleman - Operations Manager

Cincinnati, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank S S
TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Reviewed 1 week ago via mobile

I've stayed at different Hyatt places several times and all have seemed just a bit tired and dated. Not this one, though. From the moment we walked through the door, we were so impressed. We were very cordially greeted by Dante and Judy who both went out of their way to welcome us and help us out in any way...

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Helpful?
Thank Tammy S
TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for your review of our hotel! We are very happy to be your hotel choice in Franklin. It's always great to hear that our staff is friendly. I'm glad they made such an impression on you! And it's always nice to hear that our rooms are clean and comfy! We are so proud of...

Charleston
Reviewed 1 week ago

Location for us was great with lots of restaurants close by. We had no microwave in room, but they had a microwave downstairs we could use. There was a fridge in our room. The room was as expected, very comfortable, plenty of room, couch and flat screen TV. They had out cookies on our Tuesday evening arrival, but we were...

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Helpful?
Thank muchfuntravelin
TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for taking the time to give a review about your stay at our hotel. Your input is very valuable to us. It's nice to hear your room was as spacious and to your liking. Our cookies are delicious! We will work on being more consistent with when we put our cookies out for our...

Orange, California
Reviewed 1 week ago

I wasn't expecting much because some of the reviews are less than stellar and the price was reasonable. But our room was very nice and completely updated with new carpet, tile floor, granite countertops. Very clean and quiet. We had a mini-suite with two queen beds and a sitting area. Refrigerator, table, desk, big screen TV. Ample free parking. Free...

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Helpful?
Thank exdisney27
TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for taking the time to give a review about your stay at our hotel. I appreciate you giving us a chance to show you what we have to offer in spite of what you may have heard about our hotel. I'm pleased to hear our rooms were accommodating to you and your family. Our...

Phoenix, Arizona
Reviewed 1 week ago

Reasonable prices with clean modern rooms and a very helpful cordial staff. The breakfast is the best deal in town with great, fresh food daily. The many choices of things to eat will keep you wondering should I stay of should I go? All employees are there to help.

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank jeff n carol m
TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for your kind review about your stay at our hotel. We have recently changed our breakfast, and I am happy to hear you enjoyed our changes. Thank you for choosing Hyatt Place Franklin. We hope to see you again on your next trip to Franklin Tennessee. Tiffany Coleman - Operations Manager

74 photos of this hotel

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May 7 May 8
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Nashville/Franklin/Cool Springs

Address: 650 Bakers Bridge Avenue, Franklin, TN 37067
Region: United States > Tennessee > Franklin
Price Range: €118 - €281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Nashville/Franklin/Cool Springs 3*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Hyatt Hotels Corporation, Travelocity, Hotels.com, Priceline, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hyatt Place Nashville/Franklin/Cool Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Hyatt Franklin
Franklin Hyatt
Hotel Style:
#7 Romantic Hotel in Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Nashville/Franklin/Cool Springs staff and other travellers.
3 questions
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Questions? Get answers from Hyatt Place Nashville/Franklin/Cool Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“East facing rooms are probably the quietest.”
exdisney27, 13 Apr 2017 | Read review
“We got a room on the first floor and was so quiet.”
TammyW109, 5 Oct 2016 | Read review
“There are a few lower floor rooms which are convenient and closer to everything.”
Holiday_Maker49022, 22 Sep 2016 | Read review
“Hotel is a 5 story building - higher rooms tend to be more quiet.”
justme011, 23 Aug 2016 | Read review
“Any floor other than the first.”
GreenLakerGA, 13 Jul 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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