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Hyatt Place Nashville/Franklin/Cool Springs

Overview
650 Bakers Bridge Ave, Franklin, TN 37067-1686 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star accommodation
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (653)
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648 results
Traveller rating
361
159
68
33
27
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LanguageEnglish
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361
159
68
33
27
Show reviews that mention
All reviews front desk staff franklin cool springs nice hotel convenient location would stay here again galleria mall volleyball tournament king room breakfast was excellent oatmeal lots of restaurants great room pleasant stay a great place to stay room was clean and comfortable staff was very friendly nice area
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1 - 5 of 648 reviews
Reviewed 3 days ago

Great hotel in a great location. Only knock is the breakfast has been better in the past. Easily fixable. Very easy access from I-65 and close to a lot of dining and a huge mall. We will be using the property again in the future.

Review collected in partnership with Hyatt Hotels
Date of stay: December 2018
Thank 544terrencew
Reviewed 1 week ago

The hotel is very similar to past experiences with Hyatt hotels. The rooms were nicely furnished and clean. The staff was friendly, and the hotel was in very good condition. The breakfast was average.More

Review collected in partnership with Hyatt Hotels
Date of stay: December 2018
Thank Coastal40642799103
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 1 week ago

Dear Valued Guest - Thank you for your review! We greatly appreciate your business and are happy to hear how much you enjoyed our hotel. Thank you so much for choosing Hyatt Place Nashville/Franklin/Cool Springs. We would love to see you on your next trip...More

Reviewed 3 weeks ago

The hotel and my room were very clean, which is primary to me. The staff was welcoming and provided excellent customer service. The location was perfect because it is right off the interstate and close to many restaurants and retail shops.More

Review collected in partnership with Hyatt Hotels
Date of stay: November 2018
Thank Mary Kay R
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 2 weeks ago

Dear Valued Guest - Thank you for your review. We greatly appreciate your kind words, and are thrilled to hear how much you enjoyed our clean rooms and excellent staff. We would love to have you back on your next trip to the Nashville area....More

Reviewed 3 weeks ago via mobile

My family stayed here for the first and last time. The rooms are not clean, toilets do not flush, had to have them snaked, shower drains had hair in them, had to have a gentleman come into our room and remove months of hair before...More

Date of stay: November 2018
Thank Trail02774236659
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 3 weeks ago

Dear Valued Guest - Thank you for completing a review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your...More

Reviewed 4 weeks ago

I would highly recommend this hotel to anyone. Staff were very gracious and accommodating of special requests. Rooms were clean and spacious. Loved the layout of the room which made it easy for everyone to get ready at the same time.More

Review collected in partnership with Hyatt Hotels
Date of stay: November 2018
Thank cheerfamily3
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 3 weeks ago

Dear Valued Guest - Thank you so much for your review of your most recent stay with us. We greatly appreciate your kind words in regards to our staff, and are thrilled to hear how much you enjoyed the layout of our rooms. We would...More

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Restaurant
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
128
Price range
US$118 - US$197 (Based on Average Rates for a Standard Room)
Also Known As
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
,
Hyatt Place Franklin
,
Hyatt Franklin
,
Franklin Hyatt
Location
United States > Tennessee > Franklin
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
128
Price range
US$118 - US$197 (Based on Average Rates for a Standard Room)
Also Known As
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
,
Hyatt Place Franklin
,
Hyatt Franklin
,
Franklin Hyatt
Location
United States > Tennessee > Franklin
Photos
Traveller (76)
Room & Suite (55)
Dining (7)
Pool & Beach (3)
Business Centre & Event Rooms (5)
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Questions & Answers
Ask a question
brownsugartraveler
30 October 2017|
Answer
Response from TColemanP | Property representative |
Thank you for your inquiry. We do not have a washer and dryer on property for guest use. However, we do offer a laundry service, that gives you the opportunity to deliver your laundry items (in a hotel provided laundry bag... More
0
Votes
Kelly S
19 February 2017|
Answer
Response from TColemanP | Property representative |
Yes, we request dogs and cats only. There is a one-time fee of $75. Thank you for your inquiry!
0
Votes
Compass688333
5 February 2017|
AnswerShow all 4 answers
Response from 519carlal | Reviewed this property |
I didn't take a pet so I'm not sure.
0
Votes
Room Tips
"We had 5th floor"
Frugalmama57
19 Oct 2018
Read review
"We had a corner room on top floor and I never heard any neighbors or staff while in room."
peacemamasunshine
18 Jun 2018
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"Park in the back and you can be very close to the door."
chart_boy2012
26 Jan 2018
Read review
"Highest floor is 6th and either ends of the hall are the most quiet."
carolecharlin
28 Sep 2017
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