We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hyatt Place Nashville/Franklin/Cool Springs

Show Prices
#10 of 23 Hotels in Franklin
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Hyatt Place Nashville\/Franklin\/Cool Springs
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

401 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 399: English reviews
Atlanta, Georgia
Reviewed 5 days ago NEWvia mobile

Checked in today. Fitness room closed. Internet out on 6th floor. Construction dirt. Why charge a premium and deliver sub standard performance? I am a diamond Hyatt member. I stay in hotels 200+ nights a year. They need to manage the construction better and let people know the net is down on certain floors prior to giving a room Not...

 Report
Helpful?
Thank johnwR5332RT
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for taking the time to review your stay at our hotel. Clearly, the ball was dropped with regards to expectations and delivery. We are excited about our renovation, but also know that it can and does cause some inconveniences. Challenges such as intermittent internet outages, no on-site fitness center (although an off-site option is...

Middle Tennessee
Reviewed 1 week ago

Hotel is under renovation, was not advised when I called. Would have appreciated being told so that I could make an informed decision. Room vibrated through mid-evening. Breakfast was well below standard - hot foods were cold, milk/juice not on ice, apples and bananas were overripe to the point of being mushy. Room in and of itself was fine -...

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank southerntraveler2017
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for taking the time to review your stay at our hotel. My sincere apologies that your stay was so negatively affected by our renovation. We are excited about the refurbishment and the updates/upgrades it will bring, but also aware of the inconveniences it can cause (such as our breakfast offering/location). We are scheduled to...

Knoxville, Tennessee
Reviewed 1 week ago

The place was dirty and very dusty. The elevator was making noise like it was going to break down. The price was over priced for a motel 6 experience. Hallways were creepy with doors to other rooms opened full of crap.

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank 413yurim
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for taking the time to review your stay at our hotel. My sincere apologies that your stay was so negatively affected by our renovation. We are excited about the refurbishment and the updates/upgrades it will bring, but also aware of the inconveniences it can cause. I agree that some areas look a bit strange...

Reviewed 1 week ago via mobile

The cleaning crew left my room open and several items were stolen! Hotel has done nothing and insurance nor hotel will return my call! Due to there staff negligence my things were stolen! For a month I have left messages and sent emails and Hotel manager has yet to return my call!

 Report
Helpful?
Thank Kristen C
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - My apologies for the unfortunate circumstances you experienced at our hotel. Please note that the matter is in the hands of the authorities and our staffing agency's insurance company. If there is any information or assistance we can offer from the hotel, we will absolutely be in contact. Thank you for choosing Hyatt Place. Stephanie Micheels...

Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

I hate giving a poor review although I would not be be doing the community service if I did not warn you about this particular Hyatt. Currently, 01.05.2017 this hotel is under renovations. The lobby is completely in disarray, to the point that when I walked in the first time I was convinced I set my GPS to the wrong...

 Report
Helpful?
Thank the_moon_is_smaller
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for taking the time to review your stay at our hotel. My sincere apologies that your stay was so negatively affected by our renovation. We are excited about the refurbishment and the updates/upgrades it will bring, but also aware of the inconveniences it can cause. We are scheduled to be completed by the first...

Sydney, Australia
Reviewed 1 week ago via mobile

This hotel is asking $200++ for an average, though spacious room with a lumpy mattress and tiny shower room. The door just passes the toilet seat upon opening. On top of this, the main problem is they are refurbishing and do not inform their guests prior. Instead, they have left the front desk staff to man the barricades. Had it...

 Report
Helpful?
Thank Mookiandsam
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for taking the time to review your stay at our hotel. My sincere apologies that your stay was so negatively affected by our renovation. We are excited about the refurbishment and the updates/upgrades it will bring, but also aware of the inconveniences it can cause. I'm very happy to hear that our staff took...

Franklin, United States
Reviewed 1 week ago

Hotel was under construction during our stay. it is about 20 minutes driving to downtown Nashville. When we arrived at 10:30 PM, we were not able to find the receptionist. The rooms are fine. Breakfast choices were very limited.

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank 425bobg
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for taking the time to review your stay at our hotel. My sincere apologies that your stay was anything less than satisfying. We are excited about our renovation and the updates/upgrades it will bring, but also aware of the inconveniences it can cause (such as our breakfast offering/location, availability of staff, etc.) We are...

Marietta, GA, United States
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
1Thank J4514ZNdavidn
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Spokane, Washington
Reviewed 3 weeks ago

I would not stay there as long as the construction is going on. Noise dirt dust elevators packed with construction crews and material very unprofessional planned Lobby was unreachable from the inside of the hotel and the breakfast was always crowded so that you had to wait for a seat. Plus breakfast was served in a small conference room .......

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Daniel K
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for your review of our hotel! I'm happy to hear that you found our new rooms nice and clean. I sincerely hope that our renovation wasn't too much of a bother for you during your stay. We are excited about it, but also aware of the inconveniences it can cause. Our breakfast service has...

Cincinnati area, United States
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank 136geraldt
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

74 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (66)
Viewed
Room/Suite (14)
Viewed
Hotel & Grounds (7)
Viewed
Bathroom (4)
Viewed
Dining (3)
Viewed
Other (38)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (8)
Viewed
Room/Suite (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Franklin hotels
3.3 km away
Drury Plaza Hotel Nashville Franklin
0.6 km away
Hilton Garden Inn Nashville Franklin / Cool Spring
1.1 km away
Hampton Inn and Suites Nashville Franklin (Cool Springs)
Show Prices
Show Prices
Show Prices
1.2 km away
Country Inn & Suites By Carlson, Cool Springs
3.1 km away
Homewood Suites by Hilton Nashville / Franklin
1.2 km away
Aloft Nashville - Cool Springs
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Nashville/Franklin/Cool Springs

Address: 650 Bakers Bridge Ave, Franklin, TN 37067-1686
Region: United States > Tennessee > Franklin
Price Range: €117 - €191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Nashville/Franklin/Cool Springs 3*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Priceline, Hyatt Hotels Corporation, Cheap Tickets and Travelocity so you can book your Hyatt Place Nashville/Franklin/Cool Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Hyatt Franklin
Franklin Hyatt
Hotel Style:
#7 Romantic Hotel in Franklin
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Nashville/Franklin/Cool Springs staff and other travellers.
1 question
Ask a question
Atlanta, Georgia

See all questions (1)

Questions? Get answers from Hyatt Place Nashville/Franklin/Cool Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We got a room on the first floor and was so quiet.”
 of 5 bubbles TammyW109, 5 Oct 2016 | Read review
“There are a few lower floor rooms which are convenient and closer to everything.”
 of 5 bubbles Holiday_Maker49022, 22 Sep 2016 | Read review
“Hotel is a 5 story building - higher rooms tend to be more quiet.”
 of 5 bubbles justme011, 23 Aug 2016 | Read review
“Any floor other than the first.”
 of 5 bubbles GreenLakerGA, 13 Jul 2016 | Read review
“Convenient to interstate and local activities but no great views.”
 of 5 bubbles brianrshaw56, 30 Jun 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay