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Hyatt Place Nashville/Franklin/Cool Springs

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Traveller (73)
Room & Suite (24)
Dining (7)
Overview
  • Excellent56%
  • Very good25%
  • Average10%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk staff”(23 reviews)
“wet bar”(5 reviews)
“sitting area”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (581)
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147
59
31
24
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317
147
59
31
24
Show reviews that mention
All reviewsfront desk staffwet barsitting areaking roomnice hotelwould stay here againconvenient locationgalleria mallfranklin cool springsvolleyball tournamentrooms are spaciousstaff was very friendlylots of restaurantsgreat roommini fridgepleasant stayeasy access
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1 - 5 of 578 reviews
Reviewed yesterday

Enjoyed the hotel very much. Convenient to location where I worked all week and easy to navigate onto interstate. Location also convenient to several restaurants and entertainment. Rooms were spacious and clean. Bed was extremely comfortable.

Review collected in partnership with Hyatt Hotels
Thank chrisbloom10
Reviewed 5 days ago

Travel to the Nashville area frequently, and the Hyatt Place in Franklin /Cool Springs offers the best value for the money. Clean and spacious rooms. Very friendly staff with great customer service. Pet friendly for a nominal fee that is less than the other surrounding...More

Review collected in partnership with Hyatt Hotels
Thank Theodore M
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 4 days ago

Dear Valued Guest - Thank you for your review of your most recent stay with us! It's wonderful to hear how much you enjoy our hotel and staff. We greatly appreciate your business. Thank you for choosing Hyatt Place Nashville/Franklin/Cool Springs. Come back and see...More

Reviewed 1 week ago

The stuff in the atmosphere a displays are highly recommended. The location is very accessible from major highways, 30 minutes in rush-hour to downtown Nashville or 15 minutes on regular hours. Give them a try we will not be disappointed

Review collected in partnership with Hyatt Hotels
Thank infoY6004JV
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 4 days ago

Dear Valued Guest - Thank you for your kind review of your most recent stay with us. Thank you so much for choosing Hyatt Place Nashville//Franklin/Cool Springs. We would love to see you on your next visit to the area. Tiffany Coleman Operations Manager

Reviewed 1 week ago via mobile

My company had a business function here. The facilities met all of our needs. You could buy coffees and desserts and drinks in the main lobby. Theee were lots of excellent restaurants nearby within walking distance and a mall.More

Thank AllisonCW
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 1 week ago

Dear Valued Guest - Thank you for giving a review of your most recent stay with us. We are so happy to hear how much you enjoyed our amenities, and convenient location. We would love for you to come back and stay with us in...More

Reviewed 2 weeks ago via mobile

Comfortable enough--neat not gaudy--and a good breakfast (eggs, potatoes, etc) to be consumed on tiny tables in the modest-sized lobby. But why no recycling??? Really shocking. I shouldn't have to take my drink container away with me. Come on Hyatt Place! This is 2018.More

Thank Widewindow
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 2 weeks ago

Dear Widewindow, Thank you for taking time to post this review, and for choosing the Hyatt Place Nashville/Franklin/Cool Springs for your most recent travels. We are thrilled that you enjoyed your stay and just wanted to let you know that the City of Franklin has...More

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Best Value Properties in Franklin, TN
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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Restaurant
Details
Price range
US$135 - US$314 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$135 - US$314 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (73)
Room & Suite (24)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
brownsugartraveler
30 October 2017|
Answer
Response from TColemanP | Property representative |
Thank you for your inquiry. We do not have a washer and dryer on property for guest use. However, we do offer a laundry service, that gives you the opportunity to deliver your laundry items (in a hotel provided laundry bag... More
0
Votes
Kelly S
19 February 2017|
Answer
Response from TColemanP | Property representative |
Yes, we request dogs and cats only. There is a one-time fee of $75. Thank you for your inquiry!
0
Votes
5 February 2017|
AnswerShow all 4 answers
Response from Carla L | Reviewed this property |
I didn't take a pet so I'm not sure.
0
Votes
Room Tips
"Park in the back and you can be very close to the door."
Read review
"Highest floor is 6th and either ends of the hall are the most quiet."
Read review
"The Grand Bed Cozy Corner Sleep Sofa is the best room. Very Spacious!"
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"Room with two full beds on a high floor offered quiet and relaxing stay,"
Read review
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