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Franklin Marriott Cool Springs

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Traveller (87)
Room & Suite (46)
Dining (2)
Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
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What's included
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
The Franklin Marriott Cool Springs is centered in the heart of the thriving Cool Springs area just south of Nashville close to tourism attractions, restaurants, the Galleria mall, sports facilities, and entertainment venues.This classic hotel features in-room refrigerators, free cribs...
Offers from Franklin Marriott Cool Springs
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Location and contact
700 Cool Springs Blvd, Franklin, TN 37067-2696
Hotel website
22.8 km to Nashville Metropolitan Airport
14 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (566)
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LanguageEnglish
216
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89
41
20
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All reviewsthe concierge loungeconference centerfront desknice hotelbusiness meetinglobby bardowntown nashvilleflat screenthe room was niceking bedcool springs arealots of restaurantsshopping and restaurantsconvenient locationindoor poolshort drivestaff was friendly
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1 - 5 of 563 reviews
Reviewed today via mobile

Marriotts are always good, so this hotel is average among other Marriott hotels. Newly renovated rooms and common areas. Service is friendly, but I didn’t get a chance to interact much because my stay was less that 24 hours.

Thank Jurgen P
Reviewed 5 days ago

I chose the hotel because it was right opposite the offices where I had to work. I was allowed to check-in early which was a big plus since I had to wake up early in the morning to catch the flight to Nashville. The lobby...More

Thank mailsanto
Reviewed 1 week ago via mobile

We visited Franklin for an anniversary trip and found the rooms very clean and comfortable. I did have a huge problem with the noise in the hallways both nights from 11:30pm- 1:30am. This ruined our stay. We had to call the front desk several times...More

Thank Allen0116
Response from Joe V, Front Office Manager at Franklin Marriott Cool SpringsResponded 1 week ago

Thank you for your feedback Allen0116. We do sincerely apologize about the noise you encountered during your stay. If your travels bring you back to Franklin we hope that you give us another chance.

Reviewed 1 week ago

Forty years of international business traveler and, by choice, I'd estimate that 65% or more was spent with my head on a Marriott-fluffed pillow (you'd think by now they'd just make me Gold or Platinum For Life). My recent stay at the Franklin Marriott Cool...More

Thank Buckles2007
Reviewed 2 weeks ago

Stayed here for two nights while attending a conference. Room was nice and the common areas pleasant. Hotel is located in a quiet business park. Sadly, I experienced a lot of hallway noise in my room and could hear every single word anyone said in...More

Thank Sharron G
Response from Joe V, Manager at Franklin Marriott Cool SpringsResponded 2 weeks ago

Sharron I am glad you felt the hotel was comfortable. However, please accept my apologies for the noise you encountered. I hope you will allow us another chance in the future. I wish you safe travels and thank you for your feedback.

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Shuttle Bus Service
Concierge
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$174 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Franklin
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$174 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Franklin
Room types
Suites, Non-Smoking Rooms
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Traveller (87)
Room & Suite (46)
Dining (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
TsukinoPrincess
4 October 2014|
AnswerShow all 8 answers
Response from Joe V | Property representative |
TsukinoPrincess, Rollaways are complimentary. Also if you would like to request a fridge please contact us directly, at (615) 261-6100. They are available on a first come first serve basis, we will try our best to get a... More
0
Votes
Room Tips
"Bring your own mattress and pillow, yoga mat if you plan to take your shoes off, and steel toed shoes if you..."
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"Higher the better, facing south."
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"Stay somewhere else"
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"Room rate is 200-350 per night unless you have a special"
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