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Hampton Inn and Suites Nashville Franklin (Cool Springs)

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Traveller (10)
Room & Suite (8)
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Overview
  • Excellent52%
  • Very good26%
  • Average13%
  • Poor6%
  • Terrible3%
Travellers talk about
“room was clean”(31 reviews)
“breakfast staff”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star accommodation
All hotel details
Offers from Hampton Inn and Suites Nashville Franklin (Cool Springs)
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn and Suites Nashville Franklin (Cool Springs)
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (681)
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681 results
Traveller rating
344
181
91
44
21
Traveller type
Time of year
LanguageEnglish
344
181
91
44
21
Show reviews that mention
All reviewsseparate bedroomroom was cleanbreakfast stafffull kitchenking suitea great place to staycool springs mallparking lotfirst floorbusiness tripnice staywould stay here againthe breakfast areastaff was friendlyconvenient locationshopping and restaurantswaffles
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1 - 5 of 681 reviews
Reviewed yesterday via mobile

We chose this hotel on a recent trip to the area. The staff we encountered were friendly and courteous. Check in on the Hilton App was a breeze and allowed us to pick a room best suited to our needs. The room was clean and...More

Thank Tsample7
Hotel's Favourite
Reviewed 19 June 2018

Super clean room, spacious with great mattress and bedding. The morning breakfast was very tasty and the robust coffee was great compared to others. Thanks for the warm cookie at the desk. Did not try out the pool but the weather was hot enough.More

Thank Marcel C
Response from Reshma P, Front Office Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs)Responded 19 June 2018

Thank you for your recent stay at the Hampton Inn & Suites Franklin, TN and for taking the time review our hotel. Reviews help us find areas that may need improvement so we can give you the best experience possible when you visit our property....More

Reviewed 1 week ago

We have stayed at this property several times and never had any problems. The location suits our needs well. There are several restaraunts nearby All of the staff were friendly. I am a fan of the early check-in process.More

Review collected in partnership with Hampton
Thank 2 T
Response from Reshma P, Front Office Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs)Responded 5 days ago

Thank you for your recent stay at the Hampton Inn & Suites Franklin, TN and for taking the time review our hotel. Reviews help us find areas that may need improvement so we can give you the best experience possible when you visit our property....More

Reviewed 1 week ago

This was a business trip the staff was great and very accommodating. Suite was great for working and relaxing. Location was great, plenty of restaurants, retail, etc. Easy on and off interstate and access to everything in the area.More

Review collected in partnership with Hampton
Thank James B
Response from Reshma P, Front Office Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs)Responded 5 days ago

Thank you for your recent stay at the Hampton Inn & Suites Franklin, TN and for taking the time review our hotel. Reviews help us find areas that may need improvement so we can give you the best experience possible when you visit our property....More

Reviewed 1 week ago via mobile

Conveniently located near the mall and several restaurants. Staff were friendly and helpful. Breakfast provided was fresh and tasty. Another really smart thing was they placed the Coffee near, but not in the way of breakfast traffic, which helps flow of people. The bed was...More

Thank Christopher P
Response from Reshma P, Front Office Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs)Responded 1 week ago

Thank you for your recent stay at the Hampton Inn & Suites Franklin, TN and for taking the time review our hotel. Reviews help us find areas that may need improvement so we can give you the best experience possible when you visit our property....More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Non-Smoking Hotel
Laundry Service
Multilingual Staff
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$125 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Franklin
#6 Business Hotel in Franklin
#6 Romantic Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$125 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Franklin
#6 Business Hotel in Franklin
#6 Romantic Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (10)
Room & Suite (8)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
hsbvim
8 May 2017|
AnswerShow all 2 answers
Response from David B | Property representative |
Unfortunately we do not provide transportation to the airport. The airport is about 30 - 45min away depending on traffic. I would utilize Uber or Lyft which should run about $30 - $40 depending on the time of day.
0
Votes
Dianna W
22 October 2015|
AnswerShow all 5 answers
Response from Barbara M | Reviewed this property |
No, but if you need anything in the way of refreshments, the desk will deliver free water or soda and nibbles. I believe they have a microwave in the lobby.
1
Vote
bethed10
12 September 2015|
AnswerShow all 4 answers
Response from ladybd | Reviewed this property |
We went by there on the way to Leiper's Fork. Franklin is a relatively small town and nothing is far away. It's probably 10 minutes from the Hampton Inn at the most.
1
Vote
Room Tips
"Get the Suite, It's worth the extra spend. You can also heat up left overs if you can eat lunch at the..."
Read review
"No business to personal trip. Business booking."
Read review
"Just avoid this hotel"
Read review
"Upper level room away from the elevator and full kitchen."
Read review
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