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Home2 Suites by Hilton Nashville Franklin Cool Springs

Traveller (44)
Room & Suite (31)
Pool & Beach (1)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Conveniently located near shopping, restaurants and corporate offices, our hotel is ideal for the business or leisure guest. Feel at home in our modern and spacious suites, featuring movable furniture to customize your room to fit your business or home needs. Choose a one room queen suite for a larger kitchen area, dining area, along with a pull out queen sleeper sofa bed. The hotel is walking distance to restaurants such as Buffalo Wings and Rings, Einstein Bagels, Basil, Moe's Bar B Que, Puffy Muffin, Smoothie King, Starbucks, Dunkin Donuts, etc. The Cool Springs Mall and Galleria has over 100 shops and dining options as well and is just .2 miles from the hotel. We have over 50 major corporate headquarters within a 2 mile radius of our hotel such as Nissan North America, Community Health Systems, Healthways, Iasis, CKE Restaurants, etc. It's your Home2 so enjoy your stay.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
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295Reviews
71Photos
4Q+A
17Room tips
Traveller rating
  • 203
  • 45
  • 18
  • 15
  • 14
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Popular mentions
Wonderful customer service and a great property! I was upgraded based on a personal need I shared with an employee who communicated to the evening person my need. That individual accommodated my need at check in!
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Review collected in partnership with Home2 Suites by Hilton
Response from Companion15336334366, General Manager at Home2 Suites by Hilton Nashville Franklin Cool Springs
Responded 1 week ago
Hello! Thank you so much for the great comments about the Home 2 Suites Franklin/ Cool Springs. We always love to help with any request and look forward to your next stay.
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Hotel's Favourite
Want to give “props” to Krishpa , Nick, Robert, Sherry and Lynda. I had planned a surprise birthday weekend for my husband, invited 3 couples to come to Franklin to celebrate and surprise him. We had friends fly in from New Jersey Thursday morning, once they arrived at the
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Response from william w, Manager at Home2 Suites by Hilton Nashville Franklin Cool Springs
Responded 16 Aug 2018
Dear Valued Guest - Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. With warmest hospitality, William H. Wade
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My travels to Nashville are frequent and rarely do I get to choose where I stay. However, during most holidays hotel rates plummet - I'm given some leeway in my corp hotel requests. When it's my choice I choose upscale four star locations like the Home2 Suites. The service
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Response from Companion15336334366, General Manager at Home2 Suites by Hilton Nashville Franklin Cool Springs
Responded 1 week ago
First I apologize for the service received from the night shift. I am extremely concerned about this and would love to hear from you personally. If you would please take a minute to call the hotel directly and ask to speak to Keith or William we would appreciate your time.
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This hotel is dog friendly. We are dog lovers however when we checked in they should've told us that they allow dogs on the second and third floor. They should've given us a choice for a floor that did not have dogs. The dog in the next room to us was barking and howling at 2
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Review collected in partnership with Home2 Suites by Hilton
Response from Companion15336334366, General Manager at Home2 Suites by Hilton Nashville Franklin Cool Springs
Responded 3 weeks ago
We certainly apologize for the dog barking as we are a pet friendly hotel. In most circumstances we can work with our guests to take care of any issues.
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This hotel is situated in a great location. Not far off the expressway, but far enough to be quiet and safe. Rooms are, as always for Home2, spacious and clean. Had two dogs with me, which is one of the reasons I pick Home2, and had no issues, except a place to drop their
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Review collected in partnership with Home2 Suites by Hilton
Response from Companion15336334366, General Manager at Home2 Suites by Hilton Nashville Franklin Cool Springs
Responded 3 weeks ago
Hello! Than you for the nice comments about the Home 2 Suites Franklin/ Cool Springs we love that you found it quiet and safe and look forward to hosting you again with your furry friends.
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There is a dog walk, but it is not fenced. Yes it is a one time pet fee for the whole duration of your stay.
1 vote
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Melinda the GM never called???
Can you provide provide me with your contact information by calling me at 615 550 9070 to review. Melinda
0 votes
Does this hotel also have a hot tub?
no it does not, only a pool and it's cold
0 votes
Does this hotel also have a hot tub?
No hot tub. Indoor pool only. Open 6am-10pm
0 votes
"the rooms on the 5th floor was a great floor. more to the middle is better than on the outsides of the floor."
"Most rooms have a view of a parking lot or back of buildings."
"Higher numbers on the floors are further from the elevator."
"Next time i think we will spend the little extra and stay in a suite instead of the studio"
"The suite is very nice. Lots of space. Teenage daughter loved it."
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PRICE RANGE
US$132 - US$219 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeFranklin
NUMBER OF ROOMS
105
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