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Home2 Suites by Hilton Nashville Franklin Cool Springs

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Traveller (37)
Room & Suite (35)
Pool & Beach (2)
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Overview
  • Excellent68%
  • Very good16%
  • Average6%
  • Poor6%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Home2 Suites by Hilton Nashville Franklin Cool Springs
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Home2 Suites by Hilton Nashville Franklin Cool Springs
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (233)
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Traveller rating
153
38
15
14
11
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Time of year
LanguageEnglish
153
38
15
14
11
Show reviews that mention
All reviewsgreat kitchenettegarbage disposalfull size fridgefront deskstaff was very friendly and helpfulworkout roomwalk in showergreat place to staythe sofa bedan extended staythe general managerrooms were very cleanenjoyed my staynice hotelliving areaa pet friendly hotelparking lot
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1 - 5 of 231 reviews
Reviewed yesterday

Stayed one night here on short notice while in town for a funeral. We stayed at the Drury last year while visiting family, which was much better, but all hotels we checked in the area were fully booked for some reason, so we ended up...More

Thank bdouty
Hotel's Favourite
Reviewed 30 March 2018 via mobile

Nice hotel, clean and quite. They do serve breakfast every morning, whuch was nice. But I must say that Elsa one of the front desk staff was wonderful. She went out of her way to find me a better remote control for the TV in...More

1  Thank 2015Beaver
Response from StepAtkins, General Manager at Home2 Suites by Hilton Nashville Franklin Cool SpringsResponded 3 April 2018

Dear Valued Guest - Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. We look forward to seeing you again soon. With warmest hospitality, Stephanie Atkins

Reviewed 1 week ago via mobile

We recently stayed at Home2 Suites in Franklin, TN. We were greeted pleasantly by Turner at the front desk. Turner was very helpful and very knowledgeable about the hotel and the area. Great start after 4 hours of traveling. Our room was extremely clean and...More

Thank jmroby02
Response from william w, Manager at Home2 Suites by Hilton Nashville Franklin Cool SpringsResponded 1 week ago

Dear Valued Guest - Thank you for your kind review and for choosing our hotel. I'm happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel. With warmest hospitality, William Wade

Reviewed 1 week ago

We arrived on late Saturday night and were dismayed that we did not receive the originally booked room from Booking.com which had the handicap bathroom with walk-in shower for my 90-year old wheelchair bound father-in-law. Staff offered the same room the following morning but at...More

Review collected in partnership with Home2 Suites by Hilton
Thank SIMBA18
Reviewed 2 weeks ago

Bright new suites, gorgeous lobby inside and outside, over and above on complimentary breakfast. Price is always competitive with lesser hotels nearby, and perfectly located to Cool Springs shopping district. Cant beat it in this area.

Review collected in partnership with Home2 Suites by Hilton
Thank kimreynolds5150
Response from StepAtkins, General Manager at Home2 Suites by Hilton Nashville Franklin Cool SpringsResponded 2 weeks ago

Dear Valued Guest - Thank you for your kind review and for choosing our hotel. I'm happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel. With warmest hospitality, Stephanie Atkins

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$146 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$146 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (37)
Room & Suite (35)
Pool & Beach (2)
Dining (1)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Stacy C
24 February 2018|
Answer
Response from John247H | Reviewed this property |
There is a dog walk, but it is not fenced. Yes it is a one time pet fee for the whole duration of your stay.
1
Vote
kevink126mi
17 May 2017|
Answer
Response from Melinda L | Property representative |
Can you provide provide me with your contact information by calling me at 615 550 9070 to review. Melinda
0
Votes
Cynthia S
10 September 2016|
Answer
Response from brdgt |
no it does not, only a pool and it's cold
0
Votes
Room Tips
"Higher numbers on the floors are further from the elevator."
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"Next time i think we will spend the little extra and stay in a suite instead of the studio"
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"The suite is very nice. Lots of space. Teenage daughter loved it."
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"Second floor is great if you have dogs, easy walk down."
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