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Mountain Inn & Suites

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Traveller (23)
Room & Suite (20)
Dining (3)
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Overview
  • Excellent53%
  • Very good25%
  • Average10%
  • Poor6%
  • Terrible6%
Travellers talk about
“jacuzzi tub”(4 reviews)
“holiday inn”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Multilingual Staff
2 Star Hotel
All hotel details
Offers from Mountain Inn & Suites
Offers & Announcements: Book Direct Best Rate
Offers from Mountain Inn & Suites
Offers & Announcements: Book Direct Best Rate
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Reviews (144)
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144 results
Traveller rating
74
37
15
9
9
Traveller type
Time of year
LanguageEnglish
74
37
15
9
9
Show reviews that mention
All reviewsappalachian trailjacuzzi tubholiday innfront deskroom was cleannice hotelnolichucky riverfree breakfaststaff was friendlynext morningoatmealhikerstnbristolaccommodationssheetsclerk
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1 - 5 of 144 reviews
Reviewed 6 January 2018 via mobile

This Hotel is nothing like a Holiday Inn as they claim. The room had semen stains on every sheet and blanket. Sheets and pillow cases were yellowed out and have holes. Its absolutely disgusting. We paid for 3 nights online, checked in and left within...More

Thank Donny J
Response from Alisa H, Front Office Manager at Mountain Inn & SuitesResponded 17 January 2018

Donny J, We are very concerned about your review as we genuinely care about the satisfaction of our guests. If we had been given the opportunity to reconcile the issues you were experiencing, we would have gladly offered you a different room. We strive to...More

Hotel's Favourite
Reviewed 23 August 2017

Stayed here for several days while hiking some trails in the Cherokee National Forest . Hotels is located only 1 mile from Appalachian Trail access by the Nolichucky River . Many other hiking trails are nearby . Hotel rooms have a great view of the...More

Thank TrailJim
Response from Alisa H, Front Office Manager at Mountain Inn & SuitesResponded 13 September 2017

Thank you TrailJim for your review! We are glad you seemed to enjoy your stay here. We would love to have you come back to stay again if you're in the area!

Reviewed 10 October 2017

If I could give 1/4 of a star I would. Made the reservations directly w/them in July. Called 2 days before arrival to confirm my reservation because I would be a late arrival. Also I had requested a room away from the elevator. We arrived...More

1  Thank redz4me
Response from Alisa H, Front Office Manager at Mountain Inn & SuitesResponded 18 October 2017

Dear redz4me, We apologize for you having so many little issues with your stay. I would hope that you voiced your concerns to the front desk so that we could do what we were able to correct things you disliked during your stay. We hope...More

Reviewed 4 October 2017

We stopped by there unexpectedly. The front desk staff was nice. We received a walk in rate. Rooms were little outdated but comfortable and quiet, and had all basic necessities. Hotel offered free continental breakfast, which was very nice.

Thank binxism
Response from Alisa H, Front Office Manager at Mountain Inn & SuitesResponded 18 October 2017

Dear binxism, Thank you for staying with us! We hope you will stop by if you are in our area again. We are very proud of the hot breakfast we offer, including eggs, biscuits, sausage gravy and sausage. We are very glad you enjoyed it!

Reviewed 27 September 2017

We did not have reservations and had been travelling all day. Arrived at the hotel at 10 PM. Greeted cordially and felt the rate was reasonable, room was clean. Breakfast was your typical continental breakfast. Left by 9 AM the next morning to head home....More

1  Thank Beth G
Response from Alisa H, Front Office Manager at Mountain Inn & SuitesResponded 18 October 2017

Hello Beth G. On behalf of all of us here at Mountain Inn, we appreciate your patronage! We hope your stay was pleasant and your visit to Tennessee was enjoyable. We have a high standard of safety and policies in place to protect our customers...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Self-Serve Laundry
Meeting Rooms
Multilingual Staff
Things to do
Pool
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$97 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$97 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (20)
Dining (3)
Pool & Beach (2)
Questions & Answers
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Melissa W
17 June 2014|
Answer
Response from Melissa W | Property representative |
We are approximately 34 miles from Bristol Motor Speedway. We suggest a route that passes through the City of Elizabethton and then on to Bristol Highway where the track is located. This bypasses a lot of the Johnson City... More
0
Votes
Room Tips
"We enjoyed the top floor, with a western view of the mountains and sunset. Absolutely no road or hallway..."
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"Book online early for discount"
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"Run the other way"
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"Even number rooms face the pool, odd numbered rooms the opposite side."
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