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Holiday Inn Express Hotel & Suites Cookeville

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Holiday Inn Express Hotel & Suites Cookeville
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141 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Reviewed 2 weeks ago via mobile

Second time trying to write this cuz wifi keeps crashing. Two weeks of this and i cant wait to leave here. The hotel i stayed at in Vietnam had better and faster wifi than here. Exercise room was terrible machines old and barely worked i couldnt use them treadmill belt slides when running on it (dangerous) and ski machine looked...

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Helpful?
Thank Aaron R
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review

Dear Aaron R, Thank you for choosing us and for sharing your experience. It is unfortunate to learn that you were not able to fully enjoy your stay due to the internet service and the condition of the equipment in the fitness center. I have forwarded your feedback to our hotel management to work on these points raised in your...

Bunker Hill, Illinois
Reviewed 1 November 2016

Beds were great, no lumps or bumps. Close to interstate and restaurants. Breakfast buffet was excellent. Large selection very clean and organized. Would definitely chose holiday inn express over other competitors.

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Helpful?
Thank dogloverof4
HIEGSM01, Front Office Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review

Thank you so much for your Kind review of our property. I am pleased to hear you enjoyed your stay with us.We strive to make every guest stay a memorable one and hope you will visit us again in the future. Sincerely, Joseph Robles Guest service Manager

Texarkana, Texas
Reviewed 18 September 2016 via mobile

Met family members at this hotel for a weekend visit. Rooms were adequate - breakfast was basic. I just thought that staff could have been friendlier. Acted like they had never seen mixed - race couples. In fact, the whole city was not friendly. Won't stop here again.

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Helpful?
Thank Jennell I
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review

Dear Jennell I, Thank you for choosing us for your travel needs. I am happy that you found our rooms and breakfast adequate. However, please accept our sincerest apologies for any inconvenience the level of service you received may have caused you. I have forwarded your feedback to our hotel management to work on these points raised in your review...

Bowling Green, Kentucky
Reviewed 16 September 2016

First time I have stayed at a Holiday Inn in a long time. I could not get a room at the place I always say at. I was very surprized to find the Holiday Inn was very nice. The staff was nice and helpful. My room was nice and clean. I also found the price was cheaper than I was...

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Helpful?
Thank bobky
HIEGSM01, Front Office Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joseph Robles Guest Service Manager

Reviewed 24 August 2016 via mobile

Great stay. Friendly and helpful staff. The breakfast was great, hot and fresh both mornings the entire time. Nice snack area fully stocked in the lobby. The room was clean and well maintained. The only things lacking was the pool and fitness center, which is a cardio room

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Helpful?
Thank blueleo4lyfe
HIEGSM01, Front Office Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Sincerely, Joseph Robles Guest Service Manger

A TripAdvisor Member
Level Contributor
6 reviews
1 helpful vote
Reviewed 11 August 2016 via mobile

Family road trip for college tours and scenic vacation. Met by friendly front desk representative who also was helpful throughout our stay. Made recommendations for the area and had a friendly conversation. Clean and quiet environment.

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Helpful?
Thank A TripAdvisor Member
HIEGSM01, Front Office Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. I am glad the staff was able to provide you with local recommendations that you could enjoy. We try our best to be knowledgeable of our surroundings and we hope to see you again in the future. Sincerely, Joseph...

Reviewed 9 August 2016

We stayed here overnight while passing through. The hotel is nice and clean. It has the amenities you'd find in all mid-price hotels: free breakfast, business center, free wifi, exercise room, pool. The beds were very comfy and I slept well. Not really any noise from the interstate even though it was close by. The breakfast was plentiful and fresh....

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Helpful?
Thank ladybd
HIEGSM01, Front Office Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We Hope you will stay with us again in the future. Sincerely, Joseph R Guest Service Manager

Goose Creek, South Carolina
Reviewed 8 July 2016

This hotel has been remodeled and is very nice. The out door pool was a plus for my son after a long drive. We both enjoyed the chocolate m and m cookies at the front desk. Ask for them!! We had to input the WiFi code which most hotels are not requiring any more.

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Helpful?
Thank David G
Reviewed 28 June 2016 via mobile

Really enjoyed our stay. The room was clean. Beds were comfortable. Staff was very friendly and helpful. Only issue was that the elevator was not working during our stay. However, hotel staff was more than willing to bring luggage down.

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Helpful?
Thank Thomas P
HIEGSM01, Front Office Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review

Thank you for the wonderful review. I know out staff will appreciate the praise. We apologize for the Elevator service outage. This has been corrected and we hope you will stay with us again in the future.

Reviewed 17 June 2016

The staff at this location are super friendly! The rooms are clean, breakfast is hot, and hotel is easy to find. Very enjoyable stay! My family and I were traveling to the area to zipline and were in need of knowledge of places to eat quickly in the area and the front desk was very well spoken on the subject.

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Helpful?
Thank Savannah W
HIEGSM01, Front Office Manager at Holiday Inn Express Hotel & Suites Cookeville, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joseph Robles Guest Service Manager

27 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express & Suites Cookeville, Cookeville s premiere hotel, has the amenities certain to please any travelers needs. Amenities include refrigerators, microwaves, free high speed wired and wireless Internet access in every room. Relax in front of a 32 inch flat screen TV with full cable access on our pillow top mattress. Start each morning with a free hot breakfast and gourmet coffee. The Holiday Inn Express & Suites Cookeville is located at I-40 and exit 287 South of the Main Exit in Cookeville, a close drive to interstate drive the location of restaurant row. Holiday Inn Express & Suites, Cookeville is located close to Tennessee Tech University, Russell Stover Candy outlet, Sams Club, Moeller Marine Products, Cookeville Regional Medical Center, Cookeville Deport Museum, Cookeville Drama Center, and Burgess Falls State Park. Area attractions include Center Hill Lake, Dale Hollow Lake, Big South Fork National Park, Fall Creek Falls State Park, TN Aquarium Chattanooga a short drive and The Nashville Super Speedway. Stay smart at the Holiday Inn Express & Suites Cookeville the heart of the Highlands. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Cookeville

Address: 1228 Bunker Hill Road, Cookeville, TN 38501
Region: United States > Tennessee > Cookeville
Price Range: €105 - €182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Cookeville 2.5*
Number of rooms: 27
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Also Known As:
Holiday Inn Express Hotel And Suites Cookeville
Holiday Inn Cookeville
Cookeville Holiday Inn
Hotel Style:
#6 Business Hotel in Cookeville
#8 Family Hotel in Cookeville
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Cookeville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor, close to lobby andbreakfast buffet”
 of 5 bubbles dogloverof4, 1 Nov 2016 | Read review
“you will be happy staying here.”
 of 5 bubbles bobky, 16 Sep 2016 | Read review
“They are building a newer hotel nearby so you might hear construction based on your room location.”
 of 5 bubbles 630DavidG630, 8 Jul 2016 | Read review
“upper floor”
 of 5 bubbles 85savannahw, 17 Jun 2016 | Read review
“Ask for a room on the side of the hotel away from I40.”
 of 5 bubbles H9659ZKjimk, 22 Apr 2016 | Read review
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