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Fairfield Inn & Suites Cookeville

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Fairfield Inn & Suites Cookeville
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197 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Cookeville
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Showing 196: English reviews
Danville, KY
Reviewed 7 May 2015

Because of a death in the family, we visited Cookeville, TN and the Fairfield Inn & Suites offered a bereavement rate. The hotel is up-to-date with beautiful colors, exceptional staff (especially Japheph) and a delightful buffet breakfast. The first day we had waffles, sausage and fruit and the second we had eggs, biscuits, and sausage gravy (a good ole southern...

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Helpful?
Thank Alicia N
Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Alicia thank you for taking the time to give us such a wonderful review. I am so sorry for your loss and I am glad during the difficult time we were able to help in some small way. I do hope next time in the area that you will be able to stay with us again.

Cordova, Tennessee
Reviewed 3 May 2015 via mobile

We spent the night on our way home after a three week journey and visiting family in Virginia, Maine and North Carolina. We were too tired to drive to Memphis so we spent the night. The room was clean and cozy. Everything was n good working order and the staff hVe is a list of local recommended restaurants. We had...

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Helpful?
Thank Jnbliving
Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Jnbliving thank you for taking the time to fill out the Trip Advisor Survey. It appears you had an excellent stay and I want to thank you for sharing it with us. We hope next time in the area you will be able to stay with us again.

Davidson, North Carolina
Reviewed 21 April 2015

This is a great stop between Nashville and Knoxville. It is to the expected Marriott standards. My room and bath were very clean and did not experience any rode noise from the interstate. My late arrival was not an issue either. The following morning we had a very fine selection for foods for breakfast. It is easy on and off....

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Helpful?
Thank allenriverford28036
Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Allenriverford thank you so very much for your great 5 star review. So so appreciate our valued guests taking the time to give us a big thumbs up. I hope next time in the area you will please stay with us again. Thank you again.

Reviewed 19 April 2015

I checked in on a Saturday night and had a very pleasant stay. The front desk staff was very friendly and the room was clean and comfortable. I spend about 70-90 nights per year in hotels (mainly with Marriott) and this one was up to Marriott standards.

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Thank Jon P
Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Jon P than you so very much for your wonderful 5 star review. We are always so happy to hear from our very valued guests. I do hope next time in the area you will please stay with us again.

Evansville, Indiana
Reviewed 17 April 2015 via mobile

Upon our arrival to check in, we were met with the front desk clerk who was on the phone. His frustration with the caller bled into our conversation and I felt as if our checking in was of great inconvenience to him. There was absolutely nothing warm or hospitable during our check in. It's not what we'vecome to expect to...

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1Thank ChestnutStreet
Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Thank you for taking the time to fill out our survey. I am sorry you had an unpleasant check in experience, because this is by far not our standard. I do hope in the future you will give us another try

Boston, Massachusetts
Reviewed 12 April 2015

We arrived and all I wanted was a cup of hot decaf coffee. It was cold as stone. Also, no real half & half prepackaged creamers- just the nasty fake stuff. No fruit, cookies, or anything. For an area where many have to travel early, the breakfast starts relatively late. We were able to get cold cereal but no skim...

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1Thank workaholicmom
Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Workaholic Mom I am so sorry that your stay was not up to par. We would have been happy to have made you fresh coffee and I am sorry what we had was cold. I am also sorry there was not cookies or fruit for you when you arrived. Our guest satisfaction is our number one priority and I appreciate...

Orange, California
Reviewed 6 April 2015

Just a quick one night stay during a road trip from California to Virginia. Hotel was a little out of the way (across from Sam's Club) but was clean, well appointed, and the staff was very friendly and accommodating! They gave us a recommendation to a local restaurant in the downtown (Old Town) area -- Crawdaddy's - that was excellent...

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Thank T2IVAZAZ
Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Thank you so very much for your wonder 5 star review. I am so glad you enjoyed Crawdaddys down town because it is a favorite of our guests. I do hope next time in the area you will stop by and see us again.

Lenoir City, TN
Reviewed 2 April 2015

Although I'm a Marriott rewards member and can stay at any level using points I am usually very pleased to stay in a Fairfield Inn. The beds are just as wonderful, the rooms are just as clean, and the water just as hot. For a night or two on business these are usually great rooms. But, a few issues with...

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1Thank Kelly F
Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Kelly F, I am so very sorry for your unpleasant stay. It is our goal to please every single guest and I am sorry we fell short during your visit. The Housekeeping staff is very good at checking the clocks and I am sorry they missed resetting yours. The staff at the front desk is very knowledgeable with locations of...

Reviewed 26 March 2015 via mobile

Yes, the room was clean. Yes, the bed was comfortable. However, for a rate upward of $150 per night I would expect a few upgrades that this hotel is sorely lacking. First, absent in my room were working, accessible power outlets. The options were these: outlets behind the bed, behind the television, outlets at the base of the lamp (which...

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Helpful?
2Thank Jeff C
Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

Jeff C. I am very sorry that you did not enjoy your stay with us and found the rate too high. We pride ourselves on making sure our guests have the best possilbe stay and I am sorry if we fell short on your visit.

Powell, Ohio
Reviewed 17 March 2015

Stayed here 3/15/15 on a trip. This hotel is in the CENTRAL time zone so if you are traveling down from the eastern time zone understand once you get off of 75 you basically lose an hour for most of TN other than Chatanooga. I had trouble with the hotel's internet. I'm not giving them a downcheck for this because...

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Helpful?
Thank Ken241
Denise F, General Manager at Fairfield Inn & Suites Cookeville, responded to this review

ken241 thank you for your 4 star rating. I am so glad the staff was helpful and our internet is being updated in the next couple of weeks. I am sorry you did not enjoy the extended breakfast, but I do hope nex time in the area you will please visit us again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Fairfield Inn & Suites Cookeville

Address: 1200 Sam's Street, Cookeville, TN 38506
Region: United States > Tennessee > Cookeville
Price Range: €100 - €178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Cookeville 2.5*
Number of rooms: 81
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Also Known As:
Fairfield Inn & Suites Cookeville Hotel Cookeville
Fairfield Inn And Suites Cookeville
Hotel Style:
#3 Family Hotel in Cookeville
#5 Romantic Hotel in Cookeville
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Cookeville staff and other travellers.
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Erwin, Tennessee

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Questions? Get answers from Fairfield Inn & Suites Cookeville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reserved a king room & was upgraded to an outstanding king suite.”
 of 5 bubbles 29zeket, 5 Jan 2017 | Read review
“The extended rooms are wonderful”
 of 5 bubbles InsuranceSales, 10 Nov 2016 | Read review
“We've stayed on both sides and noise was not an issue whatsoever.”
 of 5 bubbles melgiarratana, 5 Nov 2016 | Read review
“Always best to stay away from the elevator and ice machine.”
 of 5 bubbles 98CarlM, 27 Aug 2016 | Read review
“Top floor, end of hall”
 of 5 bubbles AaroTravel, 8 Feb 2016 | Read review
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