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Courtyard Memphis Collierville

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Traveller (24)
Room & Suite (19)
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Overview
Hotel website
4640 Merchants Park Cir, Collierville, TN 38017-9111 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
Additional information
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Offers from Courtyard Memphis Collierville
Special Offer: Member Rates
Hotel packages
Hotel deals
Reviews (227)
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225 results
Traveller rating
126
58
25
12
4
Traveller type
Time of year
LanguageEnglish
126
58
25
12
4
Show reviews that mention
All reviewsoutdoor mallcarriage crossingred robinsoccer tournamentnice mallgreat hotelhotel is locatedbusiness travelerminute drivea great stayparking lotfront desk staffconvenient locationdefinitely stay here againmemphis colliervillemarriottlobby
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1 - 5 of 225 reviews
Reviewed 3 days ago via mobile

Check in was less than professional. Agent was not courteous or friendly but not overtly rude either. Not welcoming for elite member. Getting room cool late at night was a problem but tolerable. Advice, get room on front of building! Higher rooms on back overlook...More

Thank Ralph C
Response from CourtyardColliervill, Director of Sales at Courtyard Memphis ColliervilleResponded 2 days ago

Dear Ralph C., Thank you for choosing to stay at the Courtyard Memphis Collierville and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment,...More

Reviewed 11 August 2018 via mobile

Excellent hotel. Rooms were nice and clean. Staff gave good service. Plenty of parking. The hotel was completely booked the weekend we were there. It is right next to an outdoor mall. However the malll opens late and closes early.

Thank Austin C
Response from CourtyardColliervill, Director of Sales at Courtyard Memphis ColliervilleResponded 1 week ago

Dear Austin C., Thank you for your review. We are pleased to hear that you enjoyed your stay with us. We hope to have you as our guest again soon. Very best, Cindy Kinard

Reviewed 6 August 2018

While having to stay in town for a wedding, we were pleased to have access to this hotel. The only thing was, when we arrived, the room assigned didn't have a functioning air condition system. They moved us to another room, but its system smelled...More

Thank sjdmc
Response from CourtyardColliervill, Director of Sales at Courtyard Memphis ColliervilleResponded 10 August 2018

Thank you kindly for bringing this to our attention. We apologize for the HVAC issue and the inconvenience that you encountered. Yet, we are pleased to hear that you otherwise enjoyed your stay with us. We hope to have the opportunity to serve you again....More

Reviewed 22 July 2018

I have been a business traveler for over 20 years and Marriott is my primary hotel chain to stay at. I normally stay at Courtyard's they are more geared toward business travel. This Courtyard did not disappoint the front desk staff was very welcoming and...More

Thank MSchramka634
Response from CourtyardColliervill, Director of Sales at Courtyard Memphis ColliervilleResponded 31 July 2018

Thank you kindly for taking time to offer your review. Erika and Rudy were very excited to see that you offered wonderful feedback on their service. Please know that I shared your comments with our entire team, and we are delighted to know that our...More

Reviewed 27 June 2018

This hotel is on the outskirts of Memphis, approx. 20 mins from the airport. It is in a more upscale part of town, connected to a very nice outdoor mall area with lots of food options. The hotel is newer (or well kept up) and...More

Thank kjuiceman
Response from CourtyardColliervill, Director of Sales at Courtyard Memphis ColliervilleResponded 17 July 2018

What a wonderful review! We are pleased to hear that you enjoyed staying with us and hope that you will join us again soon. Please contact me directly if I can assist with your future reservation. Happy travels, Cindy Kinard

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
80
Price range
US$137 - US$304 (Based on Average Rates for a Standard Room)
Also Known As
Courtyard By Marriott Memphis Collierville Hotel Collierville
Location
United States > Tennessee > Collierville
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
80
Price range
US$137 - US$304 (Based on Average Rates for a Standard Room)
Also Known As
Courtyard By Marriott Memphis Collierville Hotel Collierville
Location
United States > Tennessee > Collierville
Photos
Traveller (24)
Room & Suite (19)
Dining (13)
Business Centre & Event Rooms (2)
Nearby
Nearby HotelsSee all 3 nearby hotels
Hampton Inn Memphis Collierville
646 reviews
2.94 km away
Days Inn & Suites by Wyndham Collierville Germantown Area
261 reviews
3.03 km away
Hyatt Place Germantown
529 reviews
4.58 km away
Fairfield Inn & Suites Memphis Germantown
102 reviews
5.53 km away
Nearby RestaurantsSee all 125 restaurants in Collierville
Firebirds Wood Fired Grill
203 reviews
.39 km away
Bonefish Grill
140 reviews
.30 km away
Carrabba's Italian Grill
80 reviews
.42 km away
Stix
68 reviews
.30 km away
Nearby AttractionsSee all 11 attractions in Collierville
Collierville TN Historic District
123 reviews
3.75 km away
WC Johnson Park
65 reviews
7.62 km away
Hewlett & Dunn Jean & Boot Barn
22 reviews
5.20 km away
Sheffield Antiques Mall
13 reviews
4.25 km away
Questions & Answers
Ask a question
CaptPeanut
22 June 2017|
Answer
Response from CourtyardColliervill | Property representative |
I apologize for the delay in response, but just located this message. Courtyard as a Brand offers breakfast for purchase in the Bistro daily. Please contact me directly if I can further assist. Cindy Kinard, Director of... More
1
Vote
Rob G
31 July 2015|
Answer
Response from CourtyardColliervill | Property representative |
I'm afraid we do not allow pets. However, the Residence Inn in Germantown is pet friendly; their number is 901-752-0900. Best wishes. James M Jerome Assistant General Manager
0
Votes
Room Tips
"Choose a room on the east side to avoid evening sun!"
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"Additional benefit, on the grounds of an outdoor mall!"
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"Both sides of bldg have view of quiet shopping suburb area. I would ask for top floor since building is so..."
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"Didn't even know there was anyone else there, though they were full... any room is good."
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