We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Douglas Inn & Suites

About
Location
Cleanliness
Service
Value
Certificate of Excellence
It Is With Great Pleasure That I Extend To You A Heartfelt Welcome To The New Douglas Inn & Suites. Being a fellow traveler staying at various motels, hotels and inns, I saw a need for a new place to stay that offers the comforts of home combined with affordability. Long hours and hard work have gone into the planning of this new facility to bring you superb accommodations and personal service - insuring you a pleasant and relaxing stay. Whether you're on business, pleasure or visiting family and friends, I'm confident our amenities will surpass your expectations. Thank you for choosing Douglas Inn & Suites. May you have a wonderful stay at Douglas Inn & Suites Cleveland, Tennessee.We are now offering Weekly Rates. Please call for pricing.
Read more
Property amenities
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Free Parking
Wheelchair Access
Breakfast included
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Golf course
Fitness Centre with Gym / Workout Room
Laundry Service
Electric Vehicle Charging Station
Show more
Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Microwave
Suites
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
Reviews (180)
Filter reviews
177 results
Traveller rating
88
50
19
10
10
Traveller type
Time of year
LanguageEnglish
88
50
19
10
10
Show reviews that mention
All reviews cracker barrel waffles final destination room was clean front desk family suite biscuits and gravy egg patties city cafe small hotel white water rafting an overnight stay nice shower great price would definitely stay here again ocoee river first floor
FilterEnglish
Updating list...
1 - 5 of 177 reviews
Reviewed 3 weeks ago via mobile

Needed a place to stay...headed to our final destination, needed to stop for the evening. Staff was exceptional and very helpful. The room, albeit nothing fancy, was extremely clean. Beds were very comfortable and the shower was very nice. Then the next morning...the breakfast was...More

Date of stay: November 2018
Thank darrinp824
Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded 3 weeks ago

It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast and we were able to meet your expectations of cleanliness and service in our...More

Reviewed 4 weeks ago via mobile

We stayed here on our way to Gatlinburg. It was very clean, staff was friendly, and it is steps away from a Cracker Barrel. My only complaint is the bathrooms are very small, and the breakfast room is small. All in all a thumbs up.More

Date of stay: November 2018
Thank jpounders4
Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded 3 weeks ago

jpounders4, We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our breakfast room and bathroom as well. Your...More

Reviewed 10 November 2018 via mobile

Good Place right off Interstate to stay. It was very clean & nice. Front Desk people are great! The Breakfast is also very good. Very well lighted and easy to get to. I will definitely stay here again!More

Date of stay: November 2018
Thank DMC714
Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded 5 weeks ago

DMC714, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality of Douglas Inn & Suites Hotel. We are overjoyed to discover the positive impression we made with our breakfast service as well. We hope you're looking forward to...More

Reviewed 21 October 2018 via mobile

We stayed in a family suite and were very pleased. The room was very spacious and clean. The staff was extremely friendly and accommodating. You could easily stay here an extended period with accommodations this room provided. Great value for the price.More

Date of stay: October 2018
Thank Jennifer M
Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded 22 October 2018

Jennifer M, Your kind compliments mean so much to us, and we thank you for taking the time to share this review of Douglas Inn & Suites Hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have...More

Reviewed 28 September 2018 via mobile

Rooms were clean and nicely furnished. Phone cord broken and had to be held in place to use. Lobby clean but dated.Ratings said excellent and 8.8..for these ratings I was expecting more and was disappointed. The breakfast was the standard continental. Staff was very accommodating...More

Date of stay: September 2018
Thank Excursion116409
Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded 7 October 2018

Excursion116409, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We strive to give you a great experience, and I am pleased to learn that we were able to meet...More

View more reviews
Questions & Answers
Ask a question
Judy B
19 November 2017|
AnswerShow all 2 answers
Response from Patricia I | Reviewed this property |
877-559-5579
0
Votes
Room Tips
"First floor has exterior doors. Park near the room. Second floor has an interior corridor."
dasmith5977
13 Jul 2018
Read review
"Pets are allowed on the first floor but not the second floor."
caprikaren0
17 Apr 2018
Read review
"The back side is away from the main street and has the view of the Cracker Barrel."
J738IAtammyh
13 Dec 2017
Read review
"Choose second floor room"
390patriciai
16 Jul 2017
Read review
Show More 
PRICE RANGE
US$76 - US$90 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
douglas inn and suitesdouglas hotel cleveland
LOCATION
United StatesTennesseeCleveland
NUMBER OF ROOMS
40
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing