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02/07/2017 03/07/2017
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    Douglas Inn & Suites

    2600 Westside Dr NW, Cleveland, TN 37312-3605
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$100
          US$82
          Great Deal
          US$88
          US$88
          Traveller (18)
          Room & Suite (26)
          Dining (1)
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          Overview
          • Excellent47%
          • Very good28%
          • Average12%
          • Poor7%
          • Terrible6%
          Travellers talk about
          “no meat” (3 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Non-Smoking Hotel
          Suites
          Fitness centre
          Kitchenette
          Pets Allowed
          Wheelchair Access
          Business Centre
          Laundry Service
          Self-Serve Laundry
          2.0 Star Hotel
          All hotel details
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          Wingate by Wyndham Cleveland
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          #3 of 23 hotels in Cleveland
           
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Write a Review
          Reviews (139)
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          1 - 5 of 139 reviews

          Reviewed 3 days ago

          A renovated property. Updates were well done and the environment is quite pleasant. The staff is super friendly and helpful. Since it is newly renovated, there is nothing wrong of a serious nature. My only suggestion to management would be to take one room out...More

          Thank Dr Dudik
          Response from DouglasInn, Guest Relations Manager at Douglas Inn & SuitesResponded yesterday

          Dear Dr Dudik, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be helpful and welcoming as possible. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful...More

          Reviewed 4 weeks ago

          Desk clerk very difficult to understand. On this trip, I was on company business. Company is federal agency. At check-in, clerk insisted on charging tax, even though my VISA card had tax exempt number and despite that I had presented a completed tax exempt form....More

          Thank fj0yner
          Response from DouglasInn, Guest Relations Manager at Douglas Inn & SuitesResponded 3 weeks ago

          fj0yner, Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to...More

          Reviewed 4 weeks ago via mobile

          We were laying in bed when we saw a bug crawling on the pillow. Turned the light on and it was a bed bug! We looked on the edges on the sheets and found many more, along with their poop and exoskeletons. The receptionist gave...More

          Thank mattpoyntermusic
          Response from DouglasInn, Guest Relations Manager at Douglas Inn & SuitesResponded 4 weeks ago

          Dear mattpoyntermusic, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. The room was thoroughly inspected the next morning and no bed bugs were found and also the room was rented out, with no further complaints. I...More

          Reviewed 18 May 2017

          We decided to stay here because of the price, location and pictures. We weren't very happy. It's an old hotel that has been "updated" but a lot of corners were cut in our room. Can't speak for all... There are exposed black screws around all...More

          Thank deegeegirl
          Response from DouglasInn, Guest Relations Manager at Douglas Inn & SuitesResponded 4 weeks ago

          Dear deegeegirl, Thank you for sharing your rating of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility...More

          Reviewed 17 May 2017

          Independent hotel but up to par with the big-name hotels. They are reasonably priced and friendly. Breakfast was somewhat basic but the waffles were good. The room was clean, up-to-date and comfortable.More

          Thank Troy R
          Response from DouglasInn, Guest Relations Manager at Douglas Inn & SuitesResponded 4 weeks ago

          Dear deegeegirl, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best...More

          Wingate by Wyndham Cleveland
          793 reviews
          #3 of 23 hotels in Cleveland
           
          Clarion Inn Cleveland
          111 reviews
          #10 of 23 hotels in Cleveland
           
          Comfort Inn & Suites
          232 reviews
          #9 of 23 hotels in Cleveland
           
          Baymont Inn & Suites Cleveland
          515 reviews
          #6 of 23 hotels in Cleveland
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Free Parking
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Self-Serve Laundry
          • Business Centre with Internet Access
          • Laundry Service
          • Room amenities
          • Air Conditioning
          • Microwave
          • Things to do
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$82 - US$151 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 Business Hotel in Cleveland
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Kitchenette
          • Number of rooms
          • 40
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, TripOnline SA, Priceline, Hotwire, Cancelon and getaroom.com so you can book your Douglas Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Tennessee >
          • Cleveland
          • Also Known As
          • Douglas Inn And Suites ,
          • Douglas Hotel Cleveland
          Add Photo Photos
          Traveller (18)
          Room & Suite (26)
          Dining (1)
          Hotel & Grounds (28)
          Bathroom (3)
          Family and Play Areas (2)
          Business Centre & Event Rooms (1)
          Nearby
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          Nearby Restaurants
          City Cafe Diner
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          1.12 km away
          Cracker Barrel
          142 reviews
          .10 km away
          Old Fort Restaurant
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          .35 km away
          Town House Bake Shop
          28 reviews
          1.38 km away
          Nearby Attractions
          Cleveland Bradley County Greenway
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          1.52 km away
          Museum Center at 5ive Points
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          3.95 km away
          Cleveland Bradley County Public Library
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          Questions & AnswersAsk a question
          KyPreacher
          Do you have suites with living rooms separate from bedrooms? If so, how are they arranged for privacy? Is the restroom in the room with the bedrooms or open to both areas?
          15 July 2015|
          Answer Show all 2 answers
          Response from Melinda E | Reviewed this property |
          We did not have a suite. Sorry
          0
          Votes
          Michelle W
          Do you have a pet deposit? If so, how much per night?
          13 May 2015|
          Answer Show all 2 answers
          Response from RobertShroyer | Reviewed this property |
          Hi, I don't have the slightest idea about pet deposits as we don't have any pets.
          0
          Votes
          Room Tips
          "To choose a good room, go elsewhere"
          Read review
          "Many rooms, you can park outside your room"
          Read review
          "check for a SECURE WIFI before accessing any of your important sites....."
          Read review
          "Cracker Barrel is right next door!!!"
          Read review
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