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All reviewslonghorn steakhousehi expresssleeping on cloudsgreat staygreat hoteleach morningfast foodthe breakfast areabreakfast was delicioushome away from homegreat bedsoutdoor pooleasy accesssouthern hospitalityfitness roomi highly recommend this hotelstaff was friendly
Two friends and 7 family members (including 5 grandchildren) plus my wife & myself were here overnight from Atlanta to see the total Solar Eclipse the next day. From my experience booking the (scarce) rooms, to check-in, to the overall stay was outstanding! Your staff...More
Thank Dennis R
Response from Richie H, Manager at Holiday Inn Express Cleveland NorthwestResponded 25 August 2017
5 stars and "Your staff is outstanding" says it all. We can't thank you enough for trusting us for your hotel needs on this historical event. We hope you won't wait until the next Solar Eclipse to come and see us again....Be safe and God...More
We stayed at this hotel the night before the eclipse.
We had other plans but during breakfast the owner asked everyone's attention and told us that all guests were welcome to use facilities including car park (a Number of places charging 20$ ) to view...More
2 Thank LJR41
Response from Richie H, Manager at Holiday Inn Express Cleveland NorthwestResponded 23 August 2017
Thank you so much for staying with us. Yes, as you mentioned our guests were encouraged to stay as long as they wanted to view the Eclipse. It was the least we could do for this once in a lifetime event. We are honored by...More
Got a great rate for the senior softball tournament. The hotel is clean and fresh. Our beds were great and loved the pillows.
We slept well. A/C was great.
Some negatives preventing 5 stars:
I'm surprised no one else mentioned this, but the tv channels...More
Response from Richie H, Manager at Holiday Inn Express Cleveland NorthwestResponded 22 August 2017
We appreciate your compliments. "Clean, fresh, slept well, A/C great" all speaks well of our property and staff. Thank you. Actually each room does have a "nice, new LG television" and all of our rooms and TV's are HD. You must not have found the...More
The hotel has its good points - was clean, staff very friendly. Not so good - no a/c in hallways and elevators so they were hot and humid. Internet was so weak, it wouldn't even let me connect on the 2nd night. Breakfast was so...More
Response from Richie H, Manager at Holiday Inn Express Cleveland NorthwestResponded 17 July 2017
Thank you for your review and mentioning how "clean" and how "friendly" our staff is. We have been awarded "Best Hotel" for 5 years in a row by the local newspaper based on thousands of votes. We appreciate you noting the cleanliness and friendliness of...More
This is the first time I have stavyed at this hotel - Buffalo Wild Wings and other restaurants within a walkable 0.5 mile. Longhorn Saloon right across parking lot. I usually stay at the Hampton close by (rate at Holiday $20 less) but I must...More
Response from Richie H, Owner at Holiday Inn Express Cleveland NorthwestResponded 7 July 2017
Thank you and yes we are very blessed to have a great location. Thank you for mentioning our "Friendly and Helpful staff and Comfortable rooms." We do our best to ensure you have the best stay possible while with us. Please come back and see...More