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Holiday Inn Express Cleveland Northwest

270 reviews
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Traveller (42)
Room & Suite (28)
Pool & Beach (3)
Overview
  • Excellent75%
  • Very good16%
  • Average6%
  • Poor1%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Outdoor pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Cleveland Northwest
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (270)Write a Review
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All reviewslonghorn steakhousehi expresssleeping on cloudsgreat staygreat hoteleach morningfast foodthe breakfast areabreakfast was delicioushome away from homegreat bedsoutdoor pooleasy accesssouthern hospitalityfitness roomi highly recommend this hotelstaff was friendly
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21 - 25 of 267 reviews
Reviewed 24 August 2017 via mobile

Two friends and 7 family members (including 5 grandchildren) plus my wife & myself were here overnight from Atlanta to see the total Solar Eclipse the next day. From my experience booking the (scarce) rooms, to check-in, to the overall stay was outstanding! Your staff...More

Thank Dennis R
Response from Richie H, Manager at Holiday Inn Express Cleveland NorthwestResponded 25 August 2017

5 stars and "Your staff is outstanding" says it all. We can't thank you enough for trusting us for your hotel needs on this historical event. We hope you won't wait until the next Solar Eclipse to come and see us again....Be safe and God...More

Reviewed 22 August 2017

We stayed at this hotel the night before the eclipse. We had other plans but during breakfast the owner asked everyone's attention and told us that all guests were welcome to use facilities including car park (a Number of places charging 20$ ) to view...More

2  Thank LJR41
Response from Richie H, Manager at Holiday Inn Express Cleveland NorthwestResponded 23 August 2017

Thank you so much for staying with us. Yes, as you mentioned our guests were encouraged to stay as long as they wanted to view the Eclipse. It was the least we could do for this once in a lifetime event. We are honored by...More

Reviewed 22 August 2017 via mobile

Got a great rate for the senior softball tournament. The hotel is clean and fresh. Our beds were great and loved the pillows. We slept well. A/C was great. Some negatives preventing 5 stars: I'm surprised no one else mentioned this, but the tv channels...More

Thank Dbax
Response from Richie H, Manager at Holiday Inn Express Cleveland NorthwestResponded 22 August 2017

We appreciate your compliments. "Clean, fresh, slept well, A/C great" all speaks well of our property and staff. Thank you. Actually each room does have a "nice, new LG television" and all of our rooms and TV's are HD. You must not have found the...More

Reviewed 16 July 2017

The hotel has its good points - was clean, staff very friendly. Not so good - no a/c in hallways and elevators so they were hot and humid. Internet was so weak, it wouldn't even let me connect on the 2nd night. Breakfast was so...More

Thank Travelbug265
Response from Richie H, Manager at Holiday Inn Express Cleveland NorthwestResponded 17 July 2017

Thank you for your review and mentioning how "clean" and how "friendly" our staff is. We have been awarded "Best Hotel" for 5 years in a row by the local newspaper based on thousands of votes. We appreciate you noting the cleanliness and friendliness of...More

Reviewed 6 July 2017

This is the first time I have stavyed at this hotel - Buffalo Wild Wings and other restaurants within a walkable 0.5 mile. Longhorn Saloon right across parking lot. I usually stay at the Hampton close by (rate at Holiday $20 less) but I must...More

Thank bfstacy
Response from Richie H, Owner at Holiday Inn Express Cleveland NorthwestResponded 7 July 2017

Thank you and yes we are very blessed to have a great location. Thank you for mentioning our "Friendly and Helpful staff and Comfortable rooms." We do our best to ensure you have the best stay possible while with us. Please come back and see...More

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13456754
About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$116 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Cleveland
#2 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Cleveland
#2 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (42)
Room & Suite (28)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Vika727
4 August 2016|
AnswerShow all 7 answers
Response from Richie H | Property representative |
I am a dog owner myself, but our hotel is 100% pet and smoke free. I am very sorry.
0
Votes
DentalDiva67
14 September 2015|
AnswerShow all 4 answers
Response from Richie H | Property representative |
Lookout Mountain is 30 minutes away
0
Votes
Room Tips
"Easy access to and from lobby area"
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"try to get room opposite to the Interstate"
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"Rooms on the east side are away from the interstate. You can have your pick of a view of the pool or..."
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"Chose the "L" Shaped Suite"
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