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Comfort Inn Clarksville

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Traveller (23)
Room & Suite (19)
Dining (3)
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Overview
  • Excellent21%
  • Very good30%
  • Average16%
  • Poor11%
  • Terrible22%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
2 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (124)
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27
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LanguageEnglish
27
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14
28
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All reviewsholiday inn expresscomfortable pillowsthe breakfast areaexercise roomcheck in was easyroom was cleanflat screenabove averagewe've stayedwould definitely stay here againstaff was friendlyexitdeskfloridamicrowave
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1 - 5 of 123 reviews
Reviewed yesterday

the manager Theresa eaulm will literally walk away from you and/or hang up on you if "IT" does not agree with you. Most unprofessional staff ever, Please beware and read all the reviews prior to booking. Rooms are covered in MOLD which is a health...More

Thank Kalepo L
Response from Nerissa M, Guest Relations Manager at Comfort Inn ClarksvilleResponded yesterday

Kalepo L, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services...More

Reviewed 3 weeks ago via mobile

I stayed here for two nights on a business trip and would not stay here again, the hotel needs serious upgrades. Room was filthy, may need to retrain housekeepers. The a/c was leaking from the previous guest, the floor was soaked when I checked in,...More

Thank kjgreen1977
Response from Nerissa M, Guest Relations Manager at Comfort Inn ClarksvilleResponded 2 weeks ago

kjgreen1977, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. I am sorry that your room was not properly and thoroughly cleaned and maintained according to the high standards of our maintenance and housekeeping staff....More

Reviewed 11 April 2018

This hotel was very dirty, hotel room plus the breakfast kitchen. Our room had a loose toilet, and the room should have never been sold to anyone until it was fixed. Phone and night stand was filthy, bathroom had used soaps in the shower; however,...More

Thank Jean L
Response from Tina M, Guest Relations Manager at Comfort Inn ClarksvilleResponded 13 April 2018

Dear Jean L, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Know that your voice is important to us and that we are addressing the issues that you indicated in an effort to improve upon the...More

Reviewed 6 April 2018 via mobile

Filthy hotel. We stayed in room 126, bathroom was missing vent cover, chair had stains on it, mold in the corner of the ceiling, clearly someone had spilled a drink down the side of the bedside table but never cleaned up, side door to the...More

Thank Wendy B
Response from Tina M, Guest Relations Manager at Comfort Inn ClarksvilleResponded 8 April 2018

We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For...More

Reviewed 1 April 2018 via mobile

I assumed that this hotel would be as lacking as the ones next door but was pleasantly suprised! Staff was GREAT! Room was clean and modern. Breakfast could be better but I'd take comfort over food in this situation any day! We travel alot and...More

Thank Darlene R
Response from Tina M, Guest Relations Manager at Comfort Inn ClarksvilleResponded 8 April 2018

Guest satisfaction is our number one objective so we really appreciate the input regarding our staff and breakfast. We are always looking for ways to improve upon the guest experience so thank you for sharing.

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Restaurant
Tennis Court
Details
Price range
US$71 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Clarksville
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$71 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Clarksville
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (23)
Room & Suite (19)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Do not under any circumstances book a room here without checking for MOLD first."
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"We stayed in Room 119 - Huge tub 1st floor"
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"Select a different Hotel, or perhaps an upper floor. . ."
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"Would not stay here."
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