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Chattanooga Marriott Downtown

1,006 reviews
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Traveller (137)
Room & Suite (57)
Dining (12)
Overview
  • Excellent43%
  • Very good32%
  • Average16%
  • Poor6%
  • Terrible3%
Travellers talk about
“convention center”(160 reviews)
“front desk”(152 reviews)
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3.5 Star Hotel
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Reviews (1,006)Write a Review
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406
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160
69
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All reviewsconvention centerthe concierge loungefront deskfree shuttlehotel restaurantvalet parkinghousekeeping staffoutdoor poolelectric shuttlegreat weekendthe room was nicelookout mountaindowntownconferenceaquariumstarbucksbellman
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11 - 15 of 997 reviews
Reviewed 5 January 2018

We ate several meals in the hotel restaurant, and the staff was always very friendly and helpful. I eat a gluten free diet, and our waiter, Joseph, went to extra effort to bring gluten free goods to our table, even though we were eating at...More

Thank Tracy R
Reviewed 27 December 2017 via mobile

I am a now a Marriott platinum member and have stayed at hotels everywhere. I booked this hotel over others, because it was a Marriot. We we greeted extremely warmly by the front desk man named, Mon. He explained that the hotel was under renovations...More

Thank Freckles25000
Reviewed 19 December 2017

The only reason I am rating it a 1, is because 0 isn't an option. Worst customer service ever! This was my first time staying at a Marriott, and sad to say, it will probably be my last. No mini fridge in our room as...More

Thank TheDisneyDiva
Response from Jurgita S, General Manager at Chattanooga Marriott DowntownResponded 22 December 2017

Thank you for taking the time to share your valuable feedback.I sincerely apologize for the challenges you encountered. The experience you had is not characteristic of the level of service our associates strive to provide. I would love the opportunity to hear more about your...More

Reviewed 7 December 2017 via mobile

The hotel was nice. Very attentive staff. Sign said it is going through some upgrades which will modernize it. Club level was closed when I was there so they put us in the main dining room in a closed off section. It worked for the...More

Thank Janet B
Reviewed 28 November 2017 via mobile

From the beginning the valet was very quick. Check in staff were friendly and polite . We got up to our room after a long drive and the room was very clean. The bed was very comfortable. The hotel was quiet. During check in I...More

Thank candydips
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Concierge
Banquet Room
Shuttle Bus Service
Laundry Service
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$173 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Chattanooga
#17 Romantic Hotel in Chattanooga
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$173 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Chattanooga
#17 Romantic Hotel in Chattanooga
Room types
Suites, Non-Smoking Rooms
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Traveller (137)
Room & Suite (57)
Dining (12)
Pool & Beach (4)
Business Centre & Event Rooms (19)
Questions & Answers
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swchumley
5 November 2017|
AnswerShow all 2 answers
Response from Airmcnair | Reviewed this property |
Usually 25 but I would call and ask them.
0
Votes
Traveler_Gurly
22 September 2017|
AnswerShow all 5 answers
Response from 517TH | Reviewed this property |
The breakfast buffet in the restaurant is very good!
1
Vote
Coliepea
26 November 2016|
AnswerShow all 5 answers
Response from goldens2luv | Reviewed this property |
An extremely nice indoor pool.
1
Vote
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Room Tips
"High floors = better view"
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"Check in before 5"
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"You can get awesome rates on Price Line if you are ok with using them."
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"3rd floor would probably be best so you wouldn't have to ride up the elevator and stop so much between..."
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