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Chattanooga Marriott Downtown

Booking.comUS$186*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$206*
US$186*
US$206*
US$186*
US$206*
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Chattanooga Marriott Downtown
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925 Reviews from our TripAdvisor Community

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There are newer reviews for Chattanooga Marriott Downtown
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Showing 917: English reviews
Rainbow City, Alabama
Reviewed 4 weeks ago via mobile

I have visited Chattanooga numerous times but this was my first stay at the downtown Marriott. I was not disappointed. I used the mobile app to check-in under my previous reservation. Upon arrival the check-in was unprocessed but the staff handled it with a diligence and efficiency that made it very easy to forgive. They also quickly retrieved an important...

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Helpful?
Thank ToJaGo
Courtney H, Guest Relations Manager at Chattanooga Marriott Downtown, responded to this review

Hey ToJaGo, Thank you for your taking the time to let us know your thoughts. I am glad to hear how efficient the front desk staff was during your check-in. Your feedback have been shared with the entire staff, we are all excited to hear the positive comments about many different areas in our hotel. Again, thank you, Courtney Herbert...

Reviewed 4 weeks ago

We purchased this package because we wanted a quick trip with our son to the Aquarium and to swim. Problems arose before we even got past the check-in counter. They didn't have any aquarium tickets available (I chose this hotel because it had a pool and we could skip the line at the aquarium and go right in) was the...

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Helpful?
Thank April B
Courtney H, Guest Relations Manager at Chattanooga Marriott Downtown, responded to this review

Hey April B, I wanted to take the time to apologize for your experience with us. I have communicated with all the appropriate teams to make sure your issues are isolated. I am happy to tell you are pool has been reopened and we have aquarium tickets in inventory now. Our goal is for every guest to have a delightful...

Manchester, TN
Reviewed 4 weeks ago

This hotel is located near the downtown area by the aquarium. A trolley stop is located just outside the doors so it makes it very easy to get any where you want to go downtown. I parked valet and was very pleased with the friendliness and service I received. The staff was always helpful and willing to answer any questions...

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Helpful?
Thank jdo2k67
Courtney H, Guest Relations Manager at Chattanooga Marriott Downtown, responded to this review

Hey jdo2k67, Thank you for staying with us and all of these kind words. We appreciate you choosing to stay with us and we look forward to you to your return! Thank you, Courtney Herbert Director of Services

Kentucky
Reviewed 4 weeks ago

Let me start by saying... I really try to give facilities the benefit of the doubt. Unless the issues are over the top... I rarely make a point to share. My normal review... is to give tips and kudos for the positives of any stay... With that being said, I stayed at the Marriott for a recent conference. The going...

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Helpful?
Thank Lori U
Courtney H, Guest Relations Manager at Chattanooga Marriott Downtown, responded to this review

Hey Lori U, We are so sorry you ran into all these issues. We have informed the housekeeping team of the issues you encountered. This is not the standard we hold our self to and will make sure your case is an isolated one. Thank you for taking the time to fill out this review, we appreciate your business and...

Alabama
Reviewed 4 weeks ago via mobile

I stayed here tonight for a conference in late March. Check-in was very easy, valet service is excellent. It was very nice having the convention center right across the street. You can take the escalator to the second floor and cross over or walk across the breezeway from the first floor of the hotel. I only had banquet food, so...

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Helpful?
Thank Piccolo
Courtney H, Guest Relations Manager at Chattanooga Marriott Downtown, responded to this review

Hey Piccolo, I have passed your review to the valet, restaurant, and housekeeping teams. Everyone is glad you took time out of your day to give us your feedback. Thank you for your business and if your travels ever bring you back through Chattanooga we hope to see you again. Sincerely, Courtney Herbert Director of Services

Somerset, Kentucky
Reviewed 4 weeks ago

Just returned from two nights at the Marriott in Downtown Chattanooga. While I was there I participated in a conference so I spent a lot of time in the convention center. But, my experience with the staff at the Marriott was top-notch. I interacted with check in, valet/bell staff and housekeeping. Everyone was extremely helpful and went above and beyond...

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Helpful?
Thank cchamp7303
Courtney H, Guest Relations Manager at Chattanooga Marriott Downtown, responded to this review

Hey cchmp7303, Thank you for the feedback, we are glad you enjoyed your time here. We look forward to seeing you again! Sincerely, Courtney Herbert Director of Services

Reviewed 15 March 2017 via mobile

The staff at this Marriott was so friendly and attentive. The breakfast buffet was delightful (blueberry bread pudding to die for!). And the restaurant was all glass looking out at the city (not a great view, but brought the outdoors in, which was nice). My husband had meetings and a banquet. The banquet food was tasty and the staff was...

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Helpful?
Thank Angie M
Courtney H, Guest Relations Manager at Chattanooga Marriott Downtown, responded to this review

Hey Angie M, Thank you for taking the time to let us know about your experience. We are glad you enjoyed all the food and the overall experience. I will share your comments with all the appropriate teams. Thank you again for your business. Courtney Herbert Director of Services

Herndon, Virginia
Reviewed 14 March 2017

I just want to say that the customer service at the Chattanooga Marriott Downtown is unmatched by many of the hotels I've stayed at (and I stay at a different hotel every weekend). Everyone from the front desk staff who were extremely friendly and welcoming to the banquet staff who took excellent care of our event (I'm an event coordinator)--both...

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Helpful?
Thank jgullickson
Courtney H, Guest Relations Manager at Chattanooga Marriott Downtown, responded to this review

Dear jgullickson, Thank you for taking the time to complete this review. We will be sure to recognize Jessica, Jessica, Lilly and Sarah for everything they did to make your stay with us that much better. I will also share your feedback with our restaurant, banquet and front desk staff as well. Thank you again for staying with us and...

Nashville, Tennessee
Reviewed 13 March 2017

....This hotel is. We spent one night here on our way home from Atlanta and while we loved Chattanooga we definitely did not love this Marriott. We are platinum members - meaning we spend a lot of nights in Marriott brand hotels per year. This particular hotel needs to either be refinished or cleaned thoroughly. Our "concierge" level room (with...

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Helpful?
Thank fly_high5
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi fly_high5 Thank you for your business and for your review. I sincerely apologize for the housekeeping and maintenance issues that you mention and will follow up with our team regarding these comments. Thank you for your comments regarding our staff and for your loyalty to Marriott brands. We appreciate your feedback. Tom Underwood General Manager

Reviewed 11 March 2017 via mobile

Good: Bed was very comfortable and staff was very helpful and courteous at all times. Bad: Room was a bit dirty with peanut shells on the floor. Room key didn't work when leaving parking garage which caused a backup and confrontation with parking attendant. Hotel is very outdated for a Marriott. Carpet must be at least 40 years old. I...

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Helpful?
Thank ahendricks00
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi ahendricks00 Thank you for your feedback regarding your recent stay with us. I am sorry for the issues that you mention and will follow up with our front desk and housekeeping staff. Access in and out of the parking garage needs to be activated at time of check-in. If this was an error on our part, I apologize. Thanks...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Terrace Grille
The Terrace Grille
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Chattanooga Marriott Downtown is conveniently connected to the Chattanooga Convention Center, making this hotel an ideal destination for meetings. The hotel is situated in the heart of downtown and within walking distance to several top attractions, including the Tennessee Aquarium, IMAX 3-D Theatre and Creative Discovery Museum. Nearby attractions also include the Chattanooga Regional History Museum, University of Tennessee at Chattanooga and AT&T Field. ... more   less 

Additional Information about Chattanooga Marriott Downtown

Address: 2 Carter Plz, Chattanooga, TN 37402-5032 (Formerly Chattanooga Marriott at the Convention Center)
Region: United States > Tennessee > Chattanooga
Price Range: €159 - €275 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chattanooga Marriott Downtown 3.5*
Number of rooms: 341
Reservation Options:
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Also Known As:
Chattanooga Marriott At The Hotel Chattanooga
Chattanooga Marriott At Hotel
Marriott Chattanooga
Hotel Style:
#14 Business Hotel in Chattanooga
#17 Romantic Hotel in Chattanooga
#19 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Chattanooga Marriott Downtown staff and other travellers.
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Questions? Get answers from Chattanooga Marriott Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very convenient”
SW0820981, 12 Apr 2017 | Read review
“We were on top floor. The Club lounge is closed as all tables were piled up and our guest room needed renovation.”
294travisv, 11 Apr 2017 | Read review
“There's a sign in the elevator area about being quiet after a certain hour. My room was near the elevators and it was extremely quiet.”
johneO1231TM, 10 Apr 2017 | Read review
“We stayed on the 12th floor. The views were lovely, especially at night with the lights.”
jdo2k67, 29 Mar 2017 | Read review
“Get a room far away from the elevator as not to hear everyone in the hallway.”
fly_high5, 13 Mar 2017 | Read review
5 of 5
Booking.com
US$186* /night
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Prices are for 1 room, 2 adults
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