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Quality Inn & Suites

240 reviews
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Traveller (47)
Room & Suite (45)
Dining (2)
Overview
  • Excellent36%
  • Very good23%
  • Average12%
  • Poor8%
  • Terrible21%
Travellers talk about
“direct tv”(5 reviews)
“room was clean”(19 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (240)Write a Review
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240 results
Traveller rating
81
57
30
21
51
Traveller type
Time of year
LanguageEnglish
81
57
30
21
51
Show reviews that mention
All reviewsdirect tvroom was cleaneggs and sausagenew carpeteast ridgehot breakfastnext morningspring breakbagelsone night staystaff was very friendly and helpfulexcellent staychattanooga arealobbyheathersatelliteinterstate
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1 - 5 of 240 reviews
Reviewed 2 weeks ago

Our stay was fine. Hotel was nothing fancy, but was OK. This is an older hotel but looks like they are trying to improve that. We left a toiletries bag, our fault, but that’s where the problem started. We called the hotel and the young...More

Thank Mary H
Response from Heather W, Guest Relations Manager at Quality Inn & SuitesResponded 2 weeks ago

Mary H, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured,...More

Reviewed 2 weeks ago

Hotel is easily accessed from interstate. Bright, clean facility with great breakfast options. The Direct TV service seemed limited by 'weather' none of which seemed observable in area. Great shopping and dining nearby.More

Thank Joe A
Response from Heather W, Guest Relations Manager at Quality Inn & SuitesResponded 2 weeks ago

Joe A, We are driven by the motivation of giving our guests the best service there is to offer, and it gives us great joy to know that we have done a good job in attending to your needs. Thank you very much for the...More

Reviewed 12 January 2018

I have been stopping at this specific hotel as a midway area for two years now. I travel a lot with my dog and they have always been accommodating for a very comfortable and relaxing stay on our road trips. The location is convenient for...More

Thank Natalia H
Response from Tina M, Guest Relations Manager at Quality Inn & SuitesResponded 12 January 2018

Thank you for sharing your experience. We appreciate the insight regarding our location and area. Guest comments help us to recognize our strengths and improve upon our weaknesses. Thank you.

A TripAdvisor Member
3
Reviewed 3 January 2018 via mobile

Great prices booked it last minute on line since we were all tired from driving! Rooms nice and clean beds very comfortable. Yummy breakfast!! Will stay here in the future! Staff is very polite and welcoming!More

Thank A TripAdvisor Member
Response from Tina M, Guest Relations Manager at Quality Inn & SuitesResponded 4 January 2018

We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our staff and breakfast. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we...More

Reviewed 21 December 2017

Terrible place to stay- TV's didn't work, front desk night manager was rude...on and on. Not a good representation of this franchise. I wrote the management directly but never got a personal response.More

Thank jeanette66_10
Response from Tina M, Guest Relations Manager at Quality Inn & SuitesResponded 22 December 2017

Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our front desk and tv. We hope to see you again and that you'll truly be impressed with our continued improvements.We hope...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$55 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$55 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (47)
Room & Suite (45)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
SashieBunnie
26 March 2017|
Answer
Response from Barry R | Reviewed this property |
$10.00 is a starting point but contact the hotel directly to find out exactly.
-1
Votes
dollywoodfaneastTn_
14 March 2017|
AnswerShow all 7 answers
Response from alanjerrolds6 | Reviewed this property |
I don't know where you slept, but my mattress was just like my mattress at home, and I have a great mattress on my bed. I had a suite, and will continue to return to this wonderful hotel. I can't speak about other rooms, but... More
1
Vote
Robert G
5 March 2017|
Answer
Response from Heather W |
18 with a valid ID
0
Votes
Room Tips
"Stay somewhere else"
Read review
"Check TV service before settling into room."
Read review
"Look for a newer location"
Read review
"Just don't stay there, in any room. It is dirty and rundown."
Read review
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