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BEST WESTERN Heritage Inn

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BEST WESTERN Heritage Inn
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598 Reviews from our TripAdvisor Community

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Showing 595: English reviews
Decatur
Reviewed 2 weeks ago

Clean, nice people. No BW breakfast. Commercial restaurant connected to property but 10% reduction in price did not bring price down enough. If had been clearly stated that breakfast not included in price I would have have considered another property.

Review collected in partnership with Best Western
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Helpful?
Thank Paul M
Wilmington, Ohio
Reviewed 2 weeks ago

We stopped here on our way home from Florida. The staff at check in were very polite and welcoming. Our room smelled clean and was clean. I did see a spot on the tub edge where soap had been placed. This made me look everywhere for something else.. did not find a thing, the room, linens, towels, toilet, tub, floors...

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Helpful?
Thank JenniferBlue_22
Troy, Michigan
Reviewed 2 weeks ago via mobile

I stayed in this motel 3 times. Every time staff is extremely helpful. They make u feel very welcome. They upgraded their bathrooms and installed dispensers which is very environmentally friendly. The wifi works much better as well. When I checked in today I was told that I should have 2 ,10$ off coupons and if I call the customer...

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Helpful?
Thank MIGuy74
Avon Park
Reviewed 2 weeks ago

The location was great right off the highway. Bed was comfy. Room was clean. Looking forward to receiving my ten dollar gift card. We really needed an extra blanket that was not in the room. Too tired to go back to the desk to ask for one.

Review collected in partnership with Best Western
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Helpful?
Thank davelE5955XF
Arkansas
Reviewed 3 weeks ago via mobile

We just needed a place for a night's rest and breakfast. This spot is clean, friendly, and the beds are really comfy. Take note: no elevators so if you aren't able to do stairs ensure you get 1st floor. Very noisy street and highway sounds all night long. I chose this because another reviewer here mentioned how quiet their stay...

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Helpful?
Thank WiggyNWA
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Cleveland, Ohio
Reviewed 3 weeks ago

Accommodations were fine and a great value, but the welcoming and accommodating staff made the experience exceptional. Will definitely stay here again. Very convenient - right off the interstate- as well.

Review collected in partnership with Best Western
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Helpful?
Thank cle_ontheroad
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Reviewed 4 weeks ago via mobile

This motel is a wonderful find, cleaner and more friendly than more expensive places I've stayed. The free wifi is great, bed is comfortable, water is hot, people are friendly, and the neighboring City Cafe Diner is marvelous. I will absolutely stay here if I'm in Chattanooga again. I highly recommend it!

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Helpful?
Thank Caraflute
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Cordele, Georgia
Reviewed 4 weeks ago

This is a very nice, friendly place, right off of the interstate, which made it so easy. It was nice to have a 24hr restaurant. Gas stations with inexpensive gas are right there. Very pet friendly. I would definitely stay here my next trip.

Review collected in partnership with Best Western
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Helpful?
Thank carlan963
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Lafayette, Louisiana
Reviewed 5 weeks ago

I was reluctant to stay at this hotel because the rooms open to the parking lot which usually makes for a noisy stay. During my stay there were no problems with night time noise from the road or the parking lot. The beds and pillows were extremely comfortable. The hotel has a diner that served breakfast, lunch & dinner 24/7....

Review collected in partnership with Best Western
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Helpful?
Thank 109sherrya
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Williamson, West Virginia
Reviewed 11 December 2016

Loved the room, beds were awesome, diner was amazing with excellent food. Convent location. Gas station next door. Would definitely stay again and recommend this hotel to anyone. Plus it's also dog friendly which makes it even better

Review collected in partnership with Best Western
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1Thank jilliancarolla
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
City Cafe Diner
City Cafe Diner
Cuisines: American, Cafe, Diner
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to the Best Western Heritage Inn Chattanooga! Stay at this charming Chattanooga, Tennessee hotel is close to a variety of local attractions including the Bessie Smith Hall, Engel Stadium, Southern Bell Riverboat and Warehouse Row.The Best Western Heritage Inn, is focused on making your stay the best by offering a wide variety of services and amenities. Amenities at our Hotel in Chattanooga TN include an outdoor pool, some business services and meeting space to accommodate up to 150 people. The City Café, located on the hotel premises, offers a variety of dining options and is open 24 hours a day. ... more   less 

Additional Information about BEST WESTERN Heritage Inn

Address: 7641 Lee Hwy, Chattanooga, TN 37421-1027
Region: United States > Tennessee > Chattanooga
Price Range: €74 - €99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Heritage Inn 2.5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Expedia, HotelsforEveryone, Travelocity, Booking.com, Orbitz, Hotels.com and TripOnline SA so you can book your BEST WESTERN Heritage Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Heritage Hotel Chattanooga
Best Western Chattanooga
Chattanooga Best Western
Hotel Style:
#7 Best Value Hotel in Chattanooga
#21 Business Hotel in Chattanooga
#26 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Heritage Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Heritage Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on first floor if you can't climb stairs,BUT the stairs were clean ,sturdy and safe with good handrails.”
 of 5 bubbles JenniferBlue_22, 4 Jan 2017 | Read review
“The pool side has the quietest rooms with the easiest parking. The jetted tub is worth the extra amount.”
  • The toilet and tub area, note pump shampoo etc. on wall.
  • The heart shaped jetted tub with plenty of hot water
  • What we saw when we first entered the room
  • The room looking toward the window.
 of 5 bubbles LoveTravelingOn, 7 Nov 2016 | Read review
“It has an outdoor pool but it was closed for the season! The locks and dam is a great place to have a picnic the view is awesome!”
 of 5 bubbles 522shawnah, 1 Nov 2016 | Read review
“Our room opened up to the pool, but it was very quiet.”
 of 5 bubbles 802billyh, 24 Oct 2016 | Read review
“ask for a room away from the busy intersection”
 of 5 bubbles williamjI9546LY, 14 Oct 2016 | Read review
5 of 5
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