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Fairfield Inn & Suites Chattanooga

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Fairfield Inn & Suites Chattanooga
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198 Reviews from our TripAdvisor Community

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Showing 195: English reviews
Memphis, Tennessee
Level Contributor
8 reviews
Reviewed yesterday NEW via mobile

Very good hotel for couples. Investigated a lot on the hotels in that area. I found this hotel the best. Economical, well maintained etc. etc. Stayed during Independence day long weekend and booked this hotel in the last minute and got it for a good price. Only disadvantage is it is far away from downtown. But there is a mall... More 

Helpful?
Thank vamsikrishha9
Sellersville, Pennsylvania
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Hotel is a few miles away from downtown and from major attractions (Ruby Falls, Lookout Mountain, etc.). Location was fine for us. We were greeted at check-in by friendly and efficient front desk staff. Room furnishings seemed to be new or recently updated, beds were comfortable, rooms were clean and quiet. Great value.

Helpful?
1 Thank jmgsmggun
Level Contributor
106 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 weeks ago

Nothing special about this hotel . . . no better or worse than comparable Fairfield Inns that I have stayed at throughout the U.S. Location chosen because it was closest to work location. I would probably search out other Marriott properties on next trip to Chattanooga. The room had several lights not working or missing light bulbs. Reported to front... More 

Helpful?
Thank 5aRBy6
Bob G, Manager at Fairfield Inn & Suites Chattanooga, responded to this review

Thank you taking the time to share your concerns with us about your stay here at Fairfield Inn & Suites! I am sorry to hear that we did not meet your expectations and that you encountered issues while staying with us. Our goal is to always provide our guest with a room that is clean, fresh and provides the highest... More 

Auburn, California
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 weeks ago

We stayed here three nights after arriving from a 9 hour European flight. We were both exhausted and I was still recovering from a bad cold. Much time was spent napping and sleeping. We should have checked the brand of mattress-it was heavenly! I asked for a quiet room-top floor-away from ice machine and elevator. It was delivered-and on a... More 

Helpful?
Thank Sharon S
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

My husband and teenage son and I stayed just overnight on our way to a college visit... Very clean room. Desk staff very pleasant. I would have given higher rating except I very clearly specified three adults, and the room description said 3 maximum and even had three on the icon... But turned out to be one king bed, no... More 

Helpful?
Thank Melodie P
Bob G, General Manager at Fairfield Inn & Suites Chattanooga, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience with us at Fairfield Inn & Suites! I apologize for the miscommunication on our website about your room type. Your feedback is appreciated and also helps us to improve service and keep this an isolated issue. We have updated our website to reflect the maximum number of... More 

Louisville, Kentucky
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 October 2016

We liked this hotel, which was far less expensive than those downtown and has free parking. It is about 20 minutes from downtown, which was plenty convenient for us. We found public parking lots to be relatively easy and inexpensive for our trips downtown and to the North Shore and Bluffview districts. The lobby has a spacious central seating area.... More 

Helpful?
Thank Ann A
Greensboro, North Carolina
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 October 2016 via mobile

Several family members and friends stayed here for our nephews wedding. It is surrounded by other hotels and a variety of restaurants. A Shopping center is within a mile for those forgotten items. The front desk staff were very friendly and check in and out was speedy. All of the public areas were well maintained and clean. This being an... More 

Helpful?
Thank BootlegBob1983
Festus, Missouri
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 October 2016 via mobile

The hotel location was very convenient to dining and shopping. The hotel staff was friendly and courteous. Breakfast consisted of fruit, waffles, cereal, eggs, sausage, several kinds of bread and muffins. The bed was comfortable and the room was clean. I would recommend this hotel.

Helpful?
Thank BKL3110
Bob G, General Manager at Fairfield Inn & Suites Chattanooga, responded to this review

Thank you for taking the time to share your recent experience at Fairfield Inn & Suites!! I am happy to hear that you enjoyed our southern hospitality, your room and our breakfast bar! We strive to provide the highest level of service and we appreciate your feedback. We hope that you come back to stay with us whenever your travels... More 

Louisiana
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 October 2016 via mobile

Made reservations through TripAdvisor/Bookings.com and received confirmation. When arrived at hotel, my name was not in the system and no room was available. Man at desk called bookings.com (he said bookings had overbooked the room). Shortly after I left the hotel, Bookings called me and indicated they would find a room for me. They sent an email indicating they found... More 

Helpful?
Thank Deborah W
Bob G, General Manager at Fairfield Inn & Suites Chattanooga, responded to this review

Thank you for taking the time to share your experience regarding your booking. I am sorry to hear that we did not have a room available for you when you arrived at our property. We were sold out that night and were overbooked by booking.com with your reservation. We are looking into this matter to prevent this from happening in... More 

Telford, Tennessee
2 reviews
Reviewed 14 October 2016

Employees were very friendly. Linda in the breakfast area went out of her way to inquire about our needs and to recommend local restaurants and nearby attractions we might want to check out. Bathroom did not have enough towel racks and was a little small.

Helpful?
Thank jcshanks1
Bob G, General Manager at Fairfield Inn & Suites Chattanooga, responded to this review

Thank for taking the time to share your experience with us here at Fairfield Inn & Suites!! We value your feedback and it has been shared with our entire staff (Mrs. Linda especially) to improve customer service and also management regarding the amenities in our guest bathrooms. We hope that you come back and stay with us whenever you return... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the style and convenience of the Fairfield Inn & Suites Chattanooga. Located minutes away from the airport (CHA), our hotel is ideal for travelers flying in and out of central Tennessee. Our spacious rooms feature modern design, plush bedding, and 42" flat panel HD LCD TVs. Take advantage of our hotel's many useful amenities and business services, like complimentary wireless Internet and 24-hour access to our business and fitness centers. Wake up every morning and enjoy our hot breakfast buffet, which features healthy options along with classics like scrambled eggs and sausage. With easy access to I-75 and I-24, you can use our hotel as a home base for business meetings or to take advantage of Chattanooga tourist attractions. Our hotel off Shallowford Road in Chattanooga is within walking distance to a variety of eateries, just outside our door. ... more   less 

Additional Information about Fairfield Inn & Suites Chattanooga

Address: 2345 Shallowford Village Dr, Chattanooga, TN 37421-6785 (Formerly Four Points by Sheraton Chattanooga)
Region: United States > Tennessee > Chattanooga
Price Range: €91 - €139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Chattanooga 2.5*
Number of rooms: 108
Reservation Options:
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Hotel Style:
#12 Business Hotel in Chattanooga
#12 Romantic Hotel in Chattanooga
#15 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Chattanooga staff and other travellers.
3 questions
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Questions? Get answers from Fairfield Inn & Suites Chattanooga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor-if looking at front of hotel, choose the right side.”
 of 5 bubbles sharonsF7357MF, 6 Nov 2016 | Read review
“Close to attractions, food, and interstate roads.”
 of 5 bubbles diana05006, 20 Sep 2016 | Read review
“Great hotel, nice area and FANTASTIC employees!”
 of 5 bubbles daneen759, 6 Aug 2016 | Read review
“Don't expect to sleep more than 2 adults comfortably per room. Beds are small.”
 of 5 bubbles joelinda, 25 Jun 2016 | Read review
“Being off the hwy, I always recommend requesting a room on the side opposite of the highway as well as one on the top floor”
 of 5 bubbles skibug8, 2 Jun 2016 | Read review
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