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Comfort Inn & Suites - Lookout Mountain

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Comfort Inn & Suites - Lookout Mountain
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235 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites - Lookout Mountain
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Showing 235: English reviews
Springfield, Missouri
Reviewed 13 October 2015 via mobile

This was an average stay at an average hotel. No wows but no negative surprises. The staff was friendly. The breakfast attendant had lots of local knowledge and pointed us to many hidden gems. The pool was delightfully warm. We liked that, others may not. Only suggestions would be to add more lighting in the pool area. Several light fixtures...

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Helpful?
Thank brianlovesbeth
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you so much for the great review and taking the time to compliment my breakfast attendant Elaine. Elaine is a truly energetic and great person I'm so glad you found her accommodating. We have changed the light fixtures you mentioned which were not working in the pool area. Thank you for choosing our property to stop and get some...

Cookeville, Tennessee
Reviewed 10 October 2015 via mobile

Overnight stay with family on a Friday night. Musty smell throughout the hotel which was somewhat unpleasant. Heated indoor pool was nice and room was clean and comfortable. Breakfast was excellent and the lady on duty in the breakfast area was friendly and helpful. Overall the location is far enough away from downtown to be less costly but close enough...

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Helpful?
Thank Cris C
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for choosing our property for your stay while in Chattanooga. I appreciate the kind words regarding my breakfast attendant . Our location is very convenient to the Lookout Mountain attractions, and I hope you had the opportunity to get out and enjoy some of the wonderful sights Chattanooga has to offer. I want to apologize for the musty...

Palm Coast, Florida
Reviewed 2 October 2015

We use Comfort Suites as our 2nd home in travel. Stay 6-10 times yearly. Locust Grove, GA - Awesome welcome always - even making Georgia tea to go with afternoon cookies! Macon, Crossville, Byron, Warner Robbins all EXCELLENT. We were "stuck" for 2 nights in Lookout Mountain due to family matters. The management covered the Couch with Clean sheets and...

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Helpful?
1Thank bmhamby
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you so much for the review. However, I'm sorry to hear that you didn't have a great experience with us. I hope you brought this to the attention of one of our team members. I am terribly sorry your stay fell short of an excellent experience, and we hope to have the opportunity to earn your business in the...

Birmingham, Alabama
Reviewed 16 September 2015 via mobile

The hotel was remotely clean. Nothing spectacular. Felt that it was overpriced. We opened up the sofa bed and it was stained and was not fit to sleep on. We had reserved a suite for extra space. Thankful that no one had to sleep on the sofa bed considering how worn and thin it was. I went to the desk...

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Helpful?
Thank bmanmommy
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for sharing your experience with TripAdvisor. I'm sorry you experienced some issues with your room not being clean during your stay. I hope you brought this to the attention to one of our team members. I am sorry that we did not have an extra blanket available for you as other guests may have requested it beforehand, but...

Des Moines, Iowa
Reviewed 13 September 2015

Our room was quite clean, comfortable, & spacy. However, the Wifi was not always available & then was slow & intermittent. Breakfasts were great, service was wonderful, everything but the Wifi access was outstanding.

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Helpful?
Thank Sandy821
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for sharing your experience with Trip Advisor. Our hotel is very convenient for those visiting Lookout Mountain. I'm sorry you experienced some trouble with the internet during your stay. I hope you brought this to the attention to one of our team members. We have updated our internet to new A/C routers and may have just been needed...

Zephyrhills, Florida
Reviewed 29 August 2015

The managers were very friendly and helpful with fixing a mistake I made on my reservation! they made my stay amazing and I definitely will be back to visit. The room was amazing and very comfortable.

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Helpful?
Thank OliviaNiche
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you so much for taking the time to share your review on Trip Advisor. I appreciate the wonderful compliments about our team and property. I hope that you were able to enjoy our breakfast before beginning your day. We are grateful that you decided to stay in Chattanooga, there are some wonderful and unique things to see here. We...

Prior Lake, Minnesota
Reviewed 18 August 2015

We requested a non smoking room but what we got was a room that smelled of smoke. Even the sign in the hallway by the door indicated "Non Smoking" but it was obvious that this rule was not followed. There was even a cigarette burn on the chair in the room! We were able to change rooms, but when checking...

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Helpful?
Thank Phyllis C
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

I am terribly sorry that you had this experience while staying with us. You are right in that we are a fully non-smoking hotel and are trying to find a way to stop this from happening inside the hotel. We encourage our guests to let us know if they smell smoke so that we fix the issue so it does...

New Lenox
Reviewed 9 August 2015 via mobile

My family and I spent one night at this hotel on our way to Orlando Florida. When we walked in the room it smelled as if someone was smoking in there mind you this is a smoke free hotel. Just a very unpleasant smell. I called the lady at the front desk and she said they didn't have any more...

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Helpful?
Thank Laurie C
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

I am terribly sorry that you had this experience while staying with us. We are a busy hotel in the summer with a lot of families staying with us, but this is not the type of experience we want any of our guests to have. I appreciate you taking the time to give your feedback. You are right in that...

Reviewed 7 August 2015 via mobile

I'm writing this review from the free breakfast. We checked in around midnight and were pleasantly greeted by the front desk staff. Our room was clean and comfortable. Nothing special, but it was clean and to me, that's the most important feature. Our room was on the 4th floor, facing the road. There was some road noise, but we were...

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Helpful?
Thank jenninpenn
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for taking the time to share your review with the TripAdvisor Community! I am so glad to see that you had great things to say about our property all around. Our team as a whole strives to make a lasting impression on our guests and it looks like we accomplished that. We try to have a good variety...

Reviewed 29 July 2015 via mobile

Nice hotel Breakast was very nice for a hotel would stay there again Only complaint was lock on room was difficult to operate Apparently it was that way for awhile because housekeeper could open without difficulty She showed me right time to pull on handle to open and when I spoke to front desk they seemed to be aware

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Helpful?
Thank Michael R
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for choosing our property for your stay while in Chattanooga! I appreciate the kind words about our property, and you taking the time to share them on TripAdvisor. We are glad you got a great breakfast prior to beginning your day. I would like to apologize for the issue with the lock, we only have one door in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites - Lookout Mountain

Address: 3117 Parker Ln, Chattanooga, TN 37419-1708 (Formerly Sleep Inn & Suites)
Region: United States > Tennessee > Chattanooga
Price Range: €89 - €138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites - Lookout Mountain 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Inn And Suites Lookout Mountain
Comfort Inn & Suites Lookout Mountain Hotel Chattanooga
Comfort Inn Lookout Mountain
Comfort Inn Chattanooga
Chattanooga Comfort Inn
Hotel Style:
#25 Business Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites - Lookout Mountain staff and other travellers.
3 questions
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Questions? Get answers from Comfort Inn & Suites - Lookout Mountain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Handicapped room was great...lots of room for a wheelchair.”
 of 5 bubbles punky411, 19 Feb 2017 | Read review
“The room I stayed in was just fine”
 of 5 bubbles ken41960, 17 Feb 2017 | Read review
“The room we had was on the 4th floor and was sure quiet.”
 of 5 bubbles Q9320XUmaryw, 3 Jan 2017 | Read review
“Don't stay on 1st floor because of odor.”
 of 5 bubbles 901DebbieW, 26 Sep 2016 | Read review
“Back rooms quieter, Stay on second floor to get away from musty / moldy smell (there's an elevator)”
 of 5 bubbles 855nanim, 14 Sep 2016 | Read review
5 of 5