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The Chattanoogan

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1,124 Reviews from our TripAdvisor Community

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Showing 1,114: English reviews
Orlando, Florida
Reviewed 2 November 2016

We stay at The Chattanoogan fairly often. We mostly stay overnight on our way somewhere else, but have also stayed for multiple nights on vacation. The staff is very friendly, especially Brandon at the Front Desk who is extremely helpful and always goes out of his way to ensure his Guests have the best stay possible! The rooms are very...

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Helpful?
Thank scspallone
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review and your loyalty. We know that you have many lodging options in Downtown Chattanooga and we appreciate that you continue to chose our hotel. I appreciate the "shout out" to Brandon I will be sure that he get's recognized. It is nice to know that you enjoy not only the hotel but the Southside area....

Johnson City, Tennessee
Reviewed 1 November 2016

A very nice hotel with very friendly employees. We were there for a conference and enjoyed hanging out in The Foundry several nights. Housekeeping was a little slow but my room and the hallways were always clean so I'm not complaining! Good location and was close to each of the venues we wanted to visit.

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Helpful?
Thank LisaL1001
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is great to hear that not only was your conference successful but also you were able to relax and indulge in some of the amenities of the hotel. It sounds as if you were also able to enjoy our location and visit some of the many wonderful venues close by. We look forward to...

Birmingham, Alabama
Reviewed 1 November 2016 via mobile

My husband {fiancé at the time} and I took a last minute getaway last fall before our wedding this March. Our first night was at The Chattanoogan and the experience was fine. The room wasn't terrible but it wasnt nice by any means. I guess for a hotel that was named after the city, I was thinking it'd be a...

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Helpful?
Thank emilydouglasbaird
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. We take all comments to heart. It is unfortunate that we did not meet or exceed your expectations during your stay. You will be please to hear that The Chattanoogan has renovated and updated and continues to make many improvements to the hotel since your last visit in December of 2015. We hope that you...

Reviewed 31 October 2016

On our trip last week to Chattanooga, we stayed at The Chattanoogan as we always do. Brandon at the front desk was very professional and took amazing care of both me and my family. As always, the food in both locations was amazing. We especially enjoy the filet. Unfortunately on our last night the fire alarm went off overnight. Seeing...

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Helpful?
Thank Michael M
TomCupo1, General Manager at The Chattanoogan, responded to this review

Wow, thank you, for your review. The hotel's culture is to ensure each and every guest has a memorable experience. We will be sure to share your review with our entire staff and recognize Willie and Brandon. We appreciate that you continue to stay at The Chattanoogan Hotel. We know that there are many options in the Downtown market and...

Lenoir North Carolina
Reviewed 31 October 2016

The Chattanoogan met my every expectation. Very courteous and friendly staff. Up to date rooms and bathrooms. Rooms were extremely clean with great water pressure in bathrooms. Wonderful valet parking. Great location in the city. The Spa massage therapists were the best I have ever had. Three restaurants on-site. This hotel would be hard to beat.

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Helpful?
Thank A8693MCkimd
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is great to hear that we met every expectation. It is nice to hear that everyone you came in contact with from valet to spa made your experience special. Thank you for highlighting our friendly staff, clean rooms and our fabulous spa. We look forward to you staying with us again.

Houston
Reviewed 30 October 2016

I recently stayed @ the Chattanoogan Hotel for 5 nights while attending a conference. I found it to be the ideal location: close to restaurants & 1 block away from the free shuttle that takes you downtown ( a great convenience). The hotel staff was very friendly & helpful. The room & bath were comfortable & clean. I do wish...

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Helpful?
Thank trc09
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is great to hear that overall you enjoyed your stay. Thank you, for bringing to our attention some areas that need to changed, specifically the signs regarding our Happy Hour. It is never our intent to mislead our guest. We will be making the necessary changes to ensure this does not happen again to...

Nashville, Tennessee
Reviewed 30 October 2016 via mobile

Pros: Clean Good location near a lot of restaurants and shopping Friendly valet staff Nice lobby with fireplace Cons: Gym was closed Wouldn't let us upgrade our room Super small bathroom with little counter space No coffee available before 7am It's definitely not a luxury hotel

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Helpful?
Thank JChaff12
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. I would like to apologize for any frustrations you may have experienced during your stay. Upon arrival we try to honor all guest request but this hotel runs very high occupancy and typically we do not have upgrades available. The hotel has a limited number of suites and these rooms are usually reserved in advance....

Nashville, Tennessee
Reviewed 30 October 2016

When I pulled up to the valet parking service I was greeted, and the young man helped me take my luggage to my room. The front desk staff was always helpful and friendly. The food at the BSG Grille was fabulous. The Foundry/Bar was fun the entertainment awesome!

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Helpful?
Thank 145marshat
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for referring to us as "Greatest Hotel." We know that you have many lodging options in Downtown Chattanooga and appreciate that you chose our hotel. It sounds like you had a fantastic stay from the moment you arrived until the time left. It is great to know that you enjoyed every aspect of your stay including, but not...

Maryville, Tennessee
Reviewed 29 October 2016

We truly enjoyed our stay at The Chattanoogan! Simple, Easy & Professional front desk staff upon check in. Wonderful, clean, Presidential Suite - spectacular view!! Highly recommend you stay in the suite. Breakfast was nice. Self parking is 8$ as compared to valet which runs 20$. The hotel is right downtown, but tucked away & safe! The tree lined driveway...

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Helpful?
Thank TNtravles
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is great that you enjoyed our hotel's location and appreciate that we are "tucked away" in the Southside of Chattanooga which offers many activities and some of the best local dining around. It sounds like you were able to enjoy the hotel and some of the amenities we have to offer. Thank you, for...

Long Beach, California
Reviewed 29 October 2016

I stayed here for a sales conference. Great location and perfect setting for a conference without having to leave the property. I would definitely recommend staying here for either business or pleasure. Friendly and helpful staff, very nice rooms and restaurants!

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Helpful?
Thank Ken L
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is great to know that your conference was a success. Thank you, for the kind words about our team. We look forward to you staying with us again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Chattanoogan offers upscale amenities and service. Decor and interiors are Post-modern industrial, playing up on the unique industrial heritage of Chattanooga in a modern, eclectic fashion. The property features all-original, regional art, specifically commissioned for The Chattanoogan. ... more   less 

Additional Information about The Chattanoogan

Address: 1201 Broad St, Chattanooga, TN 37402-2708
Region: United States > Tennessee > Chattanooga
Price Range: €129 - €194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Chattanoogan 3.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
The Chattanoogan Hotel Chattanooga
Chattanoogan Hotel Chattanooga
Chattanoogan Chattanooga
Hotel Style:
#1 Green Hotel in Chattanooga
#2 Business Hotel in Chattanooga
#9 Family Hotel in Chattanooga
#14 Romantic Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from The Chattanoogan staff and other travellers.
6 questions
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Jacksonville, Florida
Minneapolis, Minnesota
over a year ago
Medina, Ohio
6 months ago
Baton Rouge, Louisiana

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Questions? Get answers from The Chattanoogan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suite was perfect for a family!”
 of 5 bubbles R3455VRlauram, 27 Nov 2016 | Read review
“On weekends the weddings and parties on ground floor are audible on the second floor”
  • Firepit in hotel's front garden
 of 5 bubbles DavidRamseyMartin, 27 Nov 2016 | Read review
“Ask for a room overlooking the city or Lookout Mountain”
 of 5 bubbles nancybM4815XF, 6 Nov 2016 | Read review
“Stay in The Presidential Suite, you'll love the view”
 of 5 bubbles TNtravles, 29 Oct 2016 | Read review
“ask for higher floor mountain view”
 of 5 bubbles barbaraw693, 7 Oct 2016 | Read review
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