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The Chattanoogan

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The Chattanoogan
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1,178 Reviews from our TripAdvisor Community

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Showing 1,168: English reviews
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Alpharetta, Georgia
Reviewed yesterday NEW

So, our family came up to visit our oldest son at college and stayed at The Chattanoogan Hotel for the first time. We reserved two connecting rooms to accommodate everyone. Upon arrival, we were efficiently checked in and pleased to find our rooms were ready and waiting. The hotel has a convention center feel to it. The lobby is nice...

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Helpful?
Thank Jojotm7
Atlanta, Georgia
Reviewed yesterday NEW

I chose the Chattanoogan for a family getaway for one night. Since we were going to visit Ruby Falls and explore Chatanooga parks on Saturday then the Aquarium on Sunday, I wanted an indoor pool for the kids and the spa option for me. Something for everyone. Overall very pleased with choice. If we had taken advantage of the free...

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Helpful?
Thank Vizsla66
Chattanooga, Tennessee
Reviewed yesterday NEW

only one elevator was working on Saturday, water damage on the night stand, wall paper peeling in the bathroom, sink drained very slow. staff was good, but it looks like no one cares about the upkeep of the rooms.

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Helpful?
Thank joebE2949LL
Alpharetta, Georgia
Reviewed 2 days ago NEW

Used priceline, no one at the front desk knew where anything was locally or how to get anywhere. Was put in a ADA room that had small restroom. I complained and was moved into a room with no hot water. Paper thin walls allowed us to hear every door close and conversation in the two adjoining rooms. However the foundry...

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Helpful?
Thank K8167YZcharlesm
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your candid review. We appreciate your feedback as it help us to determine areas that we need to improve. Please know when booking on a third-party website your type of room is not guaranteed. It is always best to call the hotel directly if you are needing a specific room type. We apologize for any inconveniences that...

Millville, New Jersey
Reviewed 2 days ago NEW

This hotel and staff was great. Stayed for 5 nights for Corporate Meetings and everything was handled perfectly. The meals & snacks were great. We had our Sales Awards Dinner at the Museum, catered by the hotel and everything was Very nice.

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Helpful?
Thank Geri S
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It was great to hear that you meeting was handled perfectly and that your event was a success. We appreciate your feedback and hope that you and your company will be back.

Pell City, Alabama
Reviewed 1 week ago

When we arrived, we felt really welcome by the staff. They were super friendly, very out-going personalities. The room was nice and comfortable, with east access to parking. Raven and the staff sent us chocolate covered strawberries for our stay, very sweet and unexpected. Thank you for such a great experience. Thankfully there is "no fee" for checking in early....

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Helpful?
Thank Brandon T
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. A happy belated Anniversary. It is nice to know that The Chattanoogan was able to help you enjoy your anniversary. It is nice to hear that you enjoyed your clean and comfortable accommodations. We hope that you will come back and stay with us again.

East Bernstadt, Kentucky
Reviewed 2 weeks ago via mobile

I have never posted a review before but this place warrants the highest praise I can give. This was the first time my husband and I had been to the area. Upon arrival we were greeted with smiles and treated with kindness. The front desk was very helpful with restaurant recommendations for all of our meals (all 3 were amazing)...

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Helpful?
1Thank TriciaMullins
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your glowing review. We appreciate that you took time out of your busy day to write such a review. It is always great to hear that we impressed you in every way. Thank you, for highlighting our team. They try to ensure every guest has a memorable experience. I am glad to know that we were able...

Roslyn Heights, New York
Reviewed 2 weeks ago

Wish our stay had been longer and we could have used more of the amenities. Pretty hotel. From the lobby to the room the hotel was warm and inviting. Room was very clean and nicely furnished/up to date. Staff was very pleasant and accommodating to our needs. loved the gas fireplace in the lobby and fire pits outside.

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Helpful?
Thank hwbigred78
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is great to hear that you found our hotel staff to be friendly and attentive to your needs. It is also nice to hear you enjoyed our property and your clean, comfortable accommodations. We look forward to you staying with us again.

Kissimmee, Florida
Reviewed 2 weeks ago

I like very much the front desk attendance Bryan. He was always happy and make me feel at home with his kindness and knowledge about the differences attraction around the town. I like very much the ballet parking, it was very convenience in the cold weather. Very nice relaxing environments as well.

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Helpful?
Thank ana2008pr
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for the review. Thank you, for highlighting not only the great customer service of Bryan and also our valet parking team. It is great to know that you found our hotel relaxing and welcoming. We look forward to you staying at our hotel again soon.

Nashville, Tennessee
Reviewed 2 weeks ago

I traveled to the Chattanoogan to meet with the sales manager and view the property for an upcoming conference. The staff went above and beyond! The sales manager made my reservation for me, the valet was expecting me, the front desk was expecting me and the spa even called me to make reservations for a "pampering." I had mentioned to...

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Helpful?
Thank jasonwF9494FV
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review and the high recommendation that you gave our hotel. We are looking forward to hosting your conference. It is our goal to ensure that with every conference we pay attention to the details to ensure a successful conference. Thank you, for taking the time to visit our property and choosing our hotel. We can't wait...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Chattanoogan offers upscale amenities and service. Decor and interiors are Post-modern industrial, playing up on the unique industrial heritage of Chattanooga in a modern, eclectic fashion. The property features all-original, regional art, specifically commissioned for The Chattanoogan. ... more   less 

Additional Information about The Chattanoogan

Address: 1201 South Broad Street, Chattanooga, TN 37402
Region: United States > Tennessee > Chattanooga
Price Range: €158 - €252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Chattanoogan 3.5*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, TravelClick, Priceline and Jetsetter so you can book your The Chattanoogan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Chattanoogan Hotel Chattanooga
Chattanoogan Hotel Chattanooga
Chattanoogan Chattanooga
Hotel Style:
#1 Green Hotel in Chattanooga
#2 Business Hotel in Chattanooga
#9 Family Hotel in Chattanooga
#14 Romantic Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from The Chattanoogan staff and other travellers.
7 questions
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Jacksonville, Florida
Minneapolis, Minnesota
over a year ago
Atlanta
1 month ago
Medina, Ohio
8 months ago

See all questions (7)

Questions? Get answers from The Chattanoogan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's a large hotel that accomadates conferences etc. If it's important to you and family, might consider looking into rooms closer to the pool and spa on the second floor.”
 of 5 bubbles Vizsla66, 28 Feb 2017 | Read review
“only one elevator was working on Saturday, water damage on the night stand, wall paper peeling in the bathroom, sink drained very slow. staff was good, but it looks like no one cares about the upkeep of the rooms.”
 of 5 bubbles joebE2949LL, 28 Feb 2017 | Read review
“The room was a little warm that night, we had to turn the thermostats fan from "auto to "on" to cool the room down some. Other than that, the room experience was great. Soft comfortable beds and very clean room throughout. We stayed on the 4th floor.”
 of 5 bubbles brandont510, 16 Feb 2017 | Read review
“Floor 4 was very quiet”
 of 5 bubbles rivergirl25, 1 Feb 2017 | Read review
“try to get a room on 4th or 5th floor overlooking downtown”
 of 5 bubbles carolyng936, 31 Jan 2017 | Read review
5 of 5