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Hilton Garden Inn Chattanooga Downtown

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Hilton Garden Inn Chattanooga Downtown
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745 Reviews from our TripAdvisor Community

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Showing 741: English reviews
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Reviewed 6 days ago NEW

Stayed at the downtown Hilton Garden Inn again last week, and it has always been a pleasure to do so. It is right next door to the Creative Discovery museum, which our children love. The Tennessee Aquarium is also nearby, and there are a ton of great restaurants within a couple of blocks. The location couldn't be better. Our room...

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Helpful?
Thank Kent M
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. So glad to know that the team and hotel met your expectations. And, you were able to enjoy everything the city has to offer. Look forward to seeing you on your next visit to Chattanooga! -Andrea

Marietta, Georgia
HOTEL’S FAVOURITE REVIEW
Reviewed 18 February 2017

First of all Kudos to Heather for the great dinner suggestions for the many restaurants in the area! I stayed midweek for a quick getaway from the Metro Atlanta area, the drive was short and the hotel itself is very easy to find even if you are not familiar with the Chattanooga area. I was upgraded to a spacious Junior...

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Thank SpectreJon
About Hotel's Favourite Review
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. So glad that you enjoyed your visit to Chattanooga. And, was glad to read that your stay and the staff exceeded your expectations. Look forward to seeing you in the future! -Andrea

Reviewed 6 days ago NEW

We loved the location. It was an easy walk to several shops and restaurants. However, the rooms are outdated, the floors were dirty in the elevator and lobby, and the breakfast routine was completely confusing. I witnessed several guests lost and unsure of how to approach the breakfast area. Do I seat myself or wait to be seated? Do I...

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Helpful?
Thank Chris J
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. Please accept our apologies for the confusion you incurred with your breakfast experience. There is no excuse, we are better and more organized then what occurred during your stay. Please know that your comments have been shared with the entire department and we have used them as a "teaching...

KNOXVILLE
Reviewed 6 days ago NEW

Great Location!!! This hotel is with in walking distance of so many great places. Check-In was a pleasure. Erin was extremely nice. The room was clean and the cleaning woman was very friendly. Our cable went out and a man came up to fix it right away. I liked the laminate flooring in the room. The only problem was everything...

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Helpful?
Thank MEGAN S
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. So glad to know that you enjoyed your time on property and that the staff met your expectations. Please know that your comments were definitely shared with Eryn! Look forward to seeing you on your next visit to Chattanooga! -Andrea

A TripAdvisor Member
1 review
Reviewed 1 week ago NEWvia mobile

Nice quiet visit. I simply want to give Candi at the bistro area a big "thank you"! She is very warm and welcoming and makes you feel like she doesn't mind serving you! The rooms are nice. The pool and hot tub area are fairly small but nice for family and kids.

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Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. Yes, Candi is an outstanding associate, so fortunate to have her on our team! We will definitely share you comments. So glad you enjoyed your time on property. Look forward to seeing you on your next visit. -Andrea

Alpharetta, Georgia
Reviewed 1 week ago NEW

Excellent and very friendly staff, great location and spotless room. Very comfortable bedding. Good hot breakfast. Better than some. Very obliging with my early check in request. I arrived a good 4 hours early and was given a room in 40 min.

Review collected in partnership with Hilton Garden Inn
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Thank jbyrd
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. So glad to know that the staff and property met your expectations. And, you were able to enjoy the activities that the city has to offer. Look forward to seeing you on your next visit to Chattanooga! -Andrea

Huntsville, Alabama
Reviewed 1 week ago

Nice hotel, very close to many excellent restaurants, baseball park, and children's museum. Parking was no problem for us, but on a busy day you have to park across the street in a parking garage and then get it validated, on top of having to cross the street with your luggage. The room was almost perfectly clean, but the sink...

Review collected in partnership with Hilton Garden Inn
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Thank amandarO2814HP
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. Was nice to read that you enjoyed your time on property and were able to visit several attractions that the city has to offer. Please know that your comments regarding the cleanliness of the bathroom area has been shared with our housekeeping team. If your travels do bring you...

Helenwood, Tennessee
Reviewed 1 week ago

The grandkiddos enjoyed being so close to everything, we walked everywhere! The Discovery Museum was next door, the Tennessee Aquarium was one block and the City Cafe was a short walk for dinner. With nine in our group and six being my grandchildren we had the best time and the Garden Hilton was right in the middle of it all,...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Susan V
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you your comments regarding your recent stay. So glad you were able to enjoy everything that the city has to offer and that your time on property met your expectations. Look forward to seeing you on your next visit to Chattanooga! -Andrea

Madison, Alabama
Reviewed 1 week ago

My wife and I travelled with our 10-year old granddaughter for a two-day visit to some key Chattanooga attractions (aquarium, IMAX, Creative Discovery Museum, etc.). We selected the Hilton for it's location to the main attractions and my past experience in staying at this hotel chain, assuming a premium price would result in a premium experience. While the location is...

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Helpful?
Thank scott42946
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. Please accept our apologizes that the property and staff did not exceed your expectations. Please know that we strive on a daily basis to ensure each and every guest has a great experience. If your travels bring you back to the Chattanooga area, please call me directly to take...

Nashville, United States
Reviewed 1 week ago

It's about what you would expect. Parking is great in the back of the hotel. The location of this hotel is awesome though. There were several instances where they were out of things, or it appeared that things were stocked up. Overall, as I said it was what I expected my experience to be.

Review collected in partnership with Hilton Garden Inn
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Thank coreyb83
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. Please accept our apologizes that your time on property did not exceed your expectations. Our team strives to ensure each and every guest has a memorable experience. If your travels bring you back to the Chattanooga area, please call me directly to take care of your lodging needs. At...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Chattanooga, Tennessee hotel is conveniently located on the city's state-of-the-art complimentary electric shuttle route; take a ride from the riverfront to the Chattanooga Choo Choo and Warehouse Row for some afternoon shopping.Deluxe accommodations, friendly service and a relaxed southern atmosphere await guests at our Hilton Garden Inn hotel in Chattanooga. Certain to please the busy executive or leisure Tennessee traveler are the Hilton Garden Inn's array of special amenities including complimentary high-speed Wi-Fi Internet access, in-room hospitality center with a microwave, refrigerator and coffee maker, dual-line phones with voicemail and data ports, large work desk, ergonomic chairs, and complimentary HBO(R). Hotel guests can also enjoy a complimentary USA Today(R) each weekday morning, our indoor swimming pool and whirlpool, fitness center with state-of-the-art equipment, our premiere fitness center and a 24-hour complimentary business center with secure remote PrinterOn(R) printing. ... more   less 

Additional Information about Hilton Garden Inn Chattanooga Downtown

Address: 311 Chestnut St, Chattanooga, TN 37402-4902
Region: United States > Tennessee > Chattanooga
Price Range: €155 - €267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chattanooga Downtown 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
Chattanooga Hilton Garden Inn
Hilton Chattanooga
Hotel Style:
#5 Business Hotel in Chattanooga
#7 Romantic Hotel in Chattanooga
#7 Green Hotel in Chattanooga
#11 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chattanooga Downtown staff and other travellers.
8 questions
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Louisville, Tennessee
23 days ago
CINCINNATI, OHIO
4 months ago
over a year ago
Naples, Florida

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Questions? Get answers from Hilton Garden Inn Chattanooga Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would request a room on the top floor and away from the elevator.”
 of 5 bubbles MEGANS271, 21 Mar 2017 | Read review
“Rooms that face the front and are away from the elevator are quieter.”
 of 5 bubbles Y5975CIbarbarag, 16 Jan 2017 | Read review
“Upper rooms have better view of city.”
 of 5 bubbles 587artr, 31 Dec 2016 | Read review
“Rooms on the top floor are a little louder when the rooftop air conditioner is running”
 of 5 bubbles Eiregirl, 2 Dec 2016 | Read review
“They are doing night construction on the hillside above the hotel facing the baseball stadium.”
 of 5 bubbles donfanone, 26 Oct 2016 | Read review
5 of 5