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Holiday Inn - Hamilton Place

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Holiday Inn - Hamilton Place
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227 Reviews from our TripAdvisor Community

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Showing 223: English reviews
Tennessee
Reviewed 18 February 2016

I stayed here during a "busy" time for the hotel. Even though it was overwhelming, the staff was still efficient and kind. I ate breakfast downstairs and the restaurant was very crowded. There was only one young lady as the server. Even though guests gave her A LOT to do, including me, Jay never dropped her smile. She answered the...

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Helpful?
Thank Amanda W
Hemu P, Director of Sales at Holiday Inn - Hamilton Place, responded to this review

Dear Amanda W, Thank you for taking the time to comment on your most recent stay. We are thrilled you received a positive guest experience. I will be sure to forward your comments to Jade. It will make her day! We look forward to your next visit , should you decide to return to our location. Have a great Day!

Gainesville, Georgia
Reviewed 30 January 2016 via mobile

Stayed here a couple of years back at it was nice. Not so much now. Stained carpet in the room. Stained comforter looked like blood stained. Class bowl sink leaked all over the floor. The bartender was soooo over bearing I felt like I was at a hooters. Stayed only two night and checked out to move to another hotel.

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2Thank NTNbearingman
Hemu P, Director of Sales at Holiday Inn - Hamilton Place, responded to this review

Thank you for choosing our hotel and please accept our apologies for the experience you encountered during your recent stay. We failed to meet your expectations and want you to know we are diligently working on details that will ensure future satisfaction. We hope you will give us another try in the near future. I will ensure our team is...

new orleans
Reviewed 15 December 2015

We have stayed in Chattanooga almost every year in route to our Thanksgiving Smoky Mtn vacation. Since the area has so much to offer we try to do at least 1 overnight visit before making our way to Pigeon Forge. This year was no exception! The Holiday Inn in conveniently located in Downtown with lots of food options within walking...

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1Thank jeffmarias
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Hello jeffmarias, Thank you for choosing to stay at the Holiday Inn Chattanooga at Hamilton Place. First impressions make a difference and we're pleased to hear you had a great experience at our hotel. We hope to see you again next year!

North Olmsted
Reviewed 10 December 2015

This was my second stay at this property, it seems to a relatively new property and the rooms were clean and the cost is reasonable. I will definitely stay here when I return to the Chattanooga area. I have to express my appreciation to two very kind and very professional individuals that work at this property. Ashton and Gina were...

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Helpful?
Thank Terry M
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Dear Terry M, We appreciate you taking the time to give us your feedback on your recent stay here at the Holiday Inn Chattanooga at Hamilton Place. As a Spire IHG Rewards member we realize your travels take you many places. We're glad that Gina and Ashton made the travel experience for you more enjoyable. I will be sure to...

Florida
Reviewed 1 December 2015 via mobile

I am been staying here for a while now and i definitely had to write this review. Each morning, I come in and I recognize each server from each day. By far my favorite server has to be jade. She is the friendliest goofiest server I have ever met. I can't remember how the food tasted but I remember her...

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Helpful?
Thank Jason B
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear that Jade is giving exceptional service and makes you feel welcome during your time away from home. I will ensure to pass your comments to her. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope...

Miami, Florida
Reviewed 20 November 2015

The service from this hotel was poor and below expectations. 1. Upon checking in, they gave me a key card to the wrong room that was occupied by another patron. This has never happened to me in my life and made for an awkward encounter. 2. Upon entering a second room on the 6th floor, I was unable to connect...

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1Thank floridaman2015
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Dear floridaman2015, Thank you so much for the feedback provided during your recent stay. We are deeply upset that you did not have a good experience with us. I have forwarded your concerns to the management staff. We strive to deliver excellent service to all of our guests. Please come and see us again and we WILL make sure your...

New Orleans, LA
Reviewed 4 November 2015

We stopped here while on a road trip. It was the only hotel with availability and I was shocked at the cost for a room- 165.00! I would have kept driving but my two young kids were done and needed a place to sleep. I was also shocked to discover the breakfast buffet was not free like the other hotels....

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Thank lous22
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Greeting lous22, Thank you for taking the time to share your recent experience at the Holiday Inn Chattanooga at Hamilton Place. I am very sorry you experienced an undesirable stay. We are a full service hotel that offers the convenience of a full service restaurant, lounge and room service compared to the limited service hotels that offer only the complimentary...

Slidell, Louisiana
Reviewed 23 October 2015

Overall the experience was pleasant. I had one unfortunate event where upon returning to my room at around 5:45 pm, I found that housekeeping for some reason had skipped my room. They were called and the problem was solved immediately. The other minor convenience involved parking. If you wind up at the lower level you have to walk around this...

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Helpful?
Thank Roy S
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Hello Roy S, We appreciate you taking the time to share comments on your recent stay at our property. I am sorry to hear that your room was not serviced upon your return but your other positive feedback is important for the continued growth of our property and for that I thank you. As our guest your satisfaction is our...

Patrick Springs, VA
Reviewed 18 October 2015 via mobile

We stayed for two nights and booked through a third party. I have stayed at several other Holiday Inns and usually like my stays there, but this was just okay to me. I felt that the staff there was just going through the motions. They weren't rude, but never did more than required. I felt like you had to ask...

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Helpful?
Thank LauraLou2007
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Dear LauraLou2007, Thank you for taking the time to post your review. We apologize that our facilities did not exceed your expectations. I have shared your comments with our leadership so we can continue to improve our services and property. Please allow us another opportunity to demonstrate our signature hospitality, for which Holiday Inn Chattanooga at Hamilton Place brand is...

Cincinnati, Ohio
Reviewed 18 October 2015

Overall, we enjoyed our stay at this hotel. Check-in was a breeze and the staff were all very friendly and helpful. The bed was comfy and the bathroom had enough counter space for the two of us to spread out toiletries. The "comfortable" chair was attractive, but not really comfy. I had to add a bed pillow to the back...

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Helpful?
Thank coolcarm
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

hank you for taking the time to share your experience with The Holiday Inn Chattanooga at Hamilton Place. We sincerely appreciate your recognition and feedback.We look forward to having you as our guests again very soon. Have a fantastic day!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Room Service
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Holiday Inn - Hamilton Place

Address: 2232 Center St, Chattanooga, TN 37421-2501
Region: United States > Tennessee > Chattanooga
Price Range: €83 - €138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn - Hamilton Place 3*
Number of rooms: 137
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Hotel Style:
#3 Green Hotel in Chattanooga
#24 Business Hotel in Chattanooga
#25 Family Hotel in Chattanooga
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Questions & Answers

Questions? Get answers from Holiday Inn - Hamilton Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on back side face a wooded area. Parking is a little scarce right in front of the hotel.”
 of 5 bubbles A9070GOdavew, 6 Sep 2016 | Read review
“Hotel is very quiet. I love the bathroom because it had a shower only and no bathtub.”
 of 5 bubbles sheilaw536, 22 Aug 2016 | Read review
“Make sure you get in early enough to enjoy the bar as for some reason it closes at 10pm”
 of 5 bubbles RogerP432, 27 May 2016 | Read review
“Top floor rooms seem to have continuous background HVAC noise.”
 of 5 bubbles BillD690, 21 Apr 2016 | Read review
“King Suite is very large and accommodating, nice natural light.”
  • ladybug drawn to the bathroom light
  • more ladybugs
  • one of many ladybugs we met
  • water spot in granite from ice bucket
 of 5 bubbles deannabananuh, 15 Mar 2016 | Read review
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