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Traveller (34)
Room & Suite (32)
Dining (5)
Overview
  • Excellent31%
  • Very good40%
  • Average19%
  • Poor6%
  • Terrible4%
Travellers talk about
“one way street”(22 reviews)
“room was clean”(35 reviews)
“lookout mountain”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (362)
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354 results
Traveller rating
114
133
68
23
16
Traveller type
Time of year
LanguageEnglish
More languages
114
133
68
23
16
Show reviews that mention
All reviewsone way streetroom was cleanlookout mountaindowntown areasausage pattiesdecent breakfastruby fallsyogurtother hotelsfront desk stafffree breakfastgreat place to staytennessee aquariumbooked this hotelthe breakfast areaoutdoor pooloff the highway
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1 - 5 of 354 reviews
Reviewed 4 days ago via mobile

I’m not recommending this hotel for a couple of reasons. Let’s start with the “high speed Internet.” There is literally NO Internet to speak of. The contractor they give you to call in case the Internet isn’t working was RUDE. PURE AND SIMPLE. After staying...More

Thank Ben S
Response from Meaghan D, Director of E-Commerce, 3H Group at Comfort InnResponded 2 days ago

Dear Ben, Thank you for taking the time to leave a review of your past stay at Comfort Inn. We have shared your concerns with the appropriate teams and are working to find a solution to make sure these issues do not happen again. We...More

Reviewed 1 week ago

The arrival was late 11-12:00, the room they checked us into the heat did not work. the desk clerk immediately changed our room, after that all went well. A short night but a great breakfast and then back on the road.

Thank JOSEPH H
Reviewed 1 week ago via mobile

Stayed for a night on a road trip. Easy to find, near downtown and Rock City/Ruby Falls. Clean room with comfortable beds and decent breakfast. Staff was friendly and helpful with my touristy questions. Would stay again!

Thank Jennifer1
Reviewed 2 weeks ago via mobile

The first room we were given the toilet had urine and toilet paper in it and the bed was covered and in hair of all different lengths and colors. They handled it nicely (hence the 2 stars) and quickly gave us another room. The new...More

Thank Matthew P
Response from Meaghan D, Director of E-Commerce, 3H Group at Comfort InnResponded 2 days ago

Dear Matthew Thank you for taking the time to leave a review of your past stay at Comfort Inn Downtown. We have shared your concerns with the appropriate teams and are working to find a solution for the housekeeping issues you encountered. We hope to...More

Reviewed 3 weeks ago

I stayed at the Comfort Inn in Chattanooga, Tn. on June 23 and 24. My wife and I stayed in room 211 for the first night. That room was TERRIBLE. It had an odor that was unbearable. The odor was stained in the carpet, I...More

Thank Richard S
Response from Meaghan D, Director of E-Commerce, 3H Group at Comfort InnResponded 2 days ago

Dear Richard, Thank you for taking the time to leave a review of your past stay at Comfort Inn. We have shared your concerns with the appropriate teams and are working to find a solution to improve the odor in Room 211so it is permanently...More

View more reviews
About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Non-Smoking Hotel
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$96 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Chattanooga
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$96 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Chattanooga
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (34)
Room & Suite (32)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Wolfeaj
4 April 2018|
Answer
Response from Tim G | Reviewed this property |
Hi there, The hotel is in an older area, no doubt. Neither my wife or I experienced any problems. I did not see anyone loitering around outside, or anything like that. The staff at the hotel was exceptional, very friendly... More
1
Vote
ldesal
3 August 2017|
AnswerShow all 4 answers
Response from WAYNE B | Reviewed this property |
It is not close to downtown too far to walk you would definitely need some kind of transportation
1
Vote
Room Tips
"Room 211 - Unbearable Odor - Stay Away From This Room"
Read review
"We had a suite room 330. More than enough for us 2, would be great for a small family. It overlooked the pool..."
Read review
"Choose a hotel downtown"
Read review
"We stayed on the third floor on the side."
Read review
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