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Red Roof PLUS+ & Suites Chattanooga - Downtown

TripAdvisorUS$72*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$119*
US$72*
Great Deal
US$84*
US$84*
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Red Roof PLUS+ & Suites Chattanooga - Downtown
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159 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof PLUS+ & Suites Chattanooga - Downtown
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Showing 157: English reviews
England
Reviewed 19 September 2016 via mobile

The ice machine was not working ,the floor was dirty especially along the edge of carpet which was wet as air con was leaking .Needs a real makeover .Didn't see anyone in the pool as great chunks of the paint on the pool floor was missing . Generally would not recommend this place glad it was only one night. You...

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Helpful?
Thank caroleserena
i0806, Front Office Manager at Red Roof PLUS+ & Suites Chattanooga - Downtown, responded to this review

Hello, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate...

Reviewed 19 September 2016

Was their with my Family we found this hotel my wife called and made Reservation was really wonderful experience,. We experienced best customer service, All employee was really nice and helpful GM was nice to stopped and talk to us & gave our kids some candy. Nice and Perfect rooms Kids Enjoyed pool and love those free snack box in...

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Helpful?
Thank JerryMud
i0806, Front Office Manager at Red Roof PLUS+ & Suites Chattanooga - Downtown, responded to this review

Hello, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your...

Chicago, Illinois
Reviewed 19 September 2016

arrived after 11 pm tired after 500+ miles thru 3 heavy thunderstorms to get here, Gary's help at front desk, helping me correct reservation error I made and getting me in room. where I could recuperate for next leg of journey. This red roof+ is different, they have suites, swimming pool, and breakfast! Definitely a positive experience and again, my...

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Helpful?
Thank ldunem2
i0806, Front Office Manager at Red Roof PLUS+ & Suites Chattanooga - Downtown, responded to this review

Hello, Thank you for taking the time to review our hotel. I am glad that Gary was of great assistances to you. We strive for excellent customer service and I'm happy Gary was able to give that to you. He will be happy to hear about your kind words. Thank you again for your review and we hope to see...

Saint Louis, Missouri
Reviewed 26 August 2016 via mobile

I stayed here for one night only and it was the most disgusting hotel room I ever stayed in. The sheets had been visibly soiled. The paint on the ceiling of the shower was peeling. It was obvious the had not been dusted in years based off of the layer of dust on every surface. Following my stay, I noticed...

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Helpful?
Thank FrequentTraveler8t
i0806, Front Office Manager at Red Roof PLUS+ & Suites Chattanooga - Downtown, responded to this review

Hello, Thank you for taking the time to review our hotel. I am so sorry that your stay was not what you expected. We are working hard to ensure that this is not the case. Again, please accept our apologies. I have shared your concerns with housekeeping and the rest of our staff. We will be getting these issues fixed....

Reviewed 18 August 2016

My stay at this location was good because of Gary Johnson at the front desk. He was very helpful and knowledgeable about local attractions. We got lost on the way into Chattanooga so we called the hotel and Gary gave us incredible directions

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Helpful?
Thank Kevin L
i0806, Front Office Manager at Red Roof PLUS+ & Suites Chattanooga - Downtown, responded to this review

Thank you for your recent review of our hotel. We do try to set ourselves apart by providing consistent, friendly customer service. We are pleased that you enjoyed your stay, and hope that we can be your destination of choice for future stays in Chattanooga. Also, we would like you to know that we value you as our guest, and...

Mississippi, U.S.
Reviewed 11 August 2016

The hotel seems to be a bit older or maybe it just hasn't been maintained. The ceiling was peeling and the drapes were falling down. There is no air conditioning in the hallways. There were people yelling at each other in the parking lot and panhandlers nearby. On a positive note - the staff was extremely helpful and friendly, the...

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Helpful?
Thank KellyCord
i0806, Front Office Manager at Red Roof PLUS+ & Suites Chattanooga - Downtown, responded to this review

Thank you for your review of our hotel. I was very disappointed that your stay was not up to standard. I will personally look into each point that you have noted, and make sure that these items are looked after. This is an older hotel but we have been doing repairs that have been need. I apologize for not providing...

Reviewed 5 August 2016 via mobile

We had a pretty bad experience with this hotel. First room was warm and damp turned the a/c on and nothing happened. Secondly we were on the bottom floor and the window had no lock. So we asked to be moved to a different room. The second room was cleaner well put together and more up dated. We were satisfied...

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Helpful?
Thank Chris B
i0806, Front Office Manager at Red Roof PLUS+ & Suites Chattanooga - Downtown, responded to this review

Hello Thank you for your feedback regarding your recent stay with us. I apologize for the issues that you have noted, and I will take steps to correct those problems. I will be speaking with my housekeeping staff as well as maintenance to fix these issues. We hope you will give us another chance to be of service to you,...

Reviewed 30 July 2016 via mobile

While the staff was friendly and helpful I expected more for what I payed. My family of four stayed for two nights and the breakfast seemed like kind of an afterthought. The room had a mild odor, the window was left open and it was hard to close. My son spilled some water on the floor and while wiping it...

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Helpful?
Thank Morgan G
i0806, Front Office Manager at Red Roof PLUS+ & Suites Chattanooga - Downtown, responded to this review

Hello, Thank you for your comments regarding your recent stay. Although we continually strive for excellence, there are times when our guests may experience less than acceptable service or perceived value for their money. We are very aware that travelers are looking for the best value for their hard earned money, and we are confident that, for the most part,...

Cheshire, United Kingdom
Reviewed 26 July 2016

Chattanooga was the final stop on our road trip Atlanta-Memphis-Nashville -Gatlinburg-Chattanooga- Atlanta, & as in Gatlinburg we all wished we had longer in Chattanooga, & the Red Roof was ideal for our stay, free parking (plenty of spaces) short drive or taxi to downtown & in an ideal location for visiting local attractions , firstly all the staff we spoke...

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Helpful?
Thank cheshirelad01
i0806, Front Office Manager at Red Roof PLUS+ & Suites Chattanooga - Downtown, responded to this review

Hello, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect....

Reviewed 18 July 2016 via mobile

Me and my family stayed for a few days in Chattanooga we are from Florida so we did not know much about the area. The front desk clerk, Lauren, was outstanding at helping us find our way around! With my sense of direction, my husband was impressed with her patience! The room was clean, food was good. We hope to...

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Helpful?
Thank destiny e
i0806, Front Office Manager at Red Roof PLUS+ & Suites Chattanooga - Downtown, responded to this review

Hello, Thank you for the positive review and the kind words. Our staff do their personal best to go above and beyond for our valued guests each day. I am pleased that we left a positive impression with you, and we look forward to seeing you on your next trip into the Chattanooga area. Thank you, Lauren Santos

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. The 100% Smoke-Free Red Roof PLUS+ & Suites Chattanooga is only minutes from downtown. The nearby Chattanooga Choo Choo is listed on the National Register of Historic Places and offer historical railway exhibits that are housed in the city’s former terminal station. The Tennessee Aquarium and the University of Tennessee at Chattanooga are also within a short distance from the hotel. Visitors will enjoy browsing local museums. The Chattanooga Metropolitan Airport is 12 miles from the hotel. This Red Roof PLUS+ hotel features Premium Rooms with breakfast and a snack ready in your room! We offer free WiFi and cable TV. Microwave & refrigerator, coffee maker, flat screen TV, and work desk in all rooms. Guests can relax in the indoor heated pool. **POOL CLOSED due to maintenance.** ... more   less 

Additional Information about Red Roof PLUS+ & Suites Chattanooga - Downtown

Address: 2431 Williams Street, Chattanooga, TN 37408-2926 (Formerly Rodeway Inn & Suites)
Region: United States > Tennessee > Chattanooga
Price Range: €72 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ & Suites Chattanooga - Downtown 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Comfort Suites Chattanooga Hotel Chattanooga
Chattanooga Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ & Suites Chattanooga - Downtown staff and other travellers.
5 questions
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McMinnville, Tennessee
Dhaka City, Bangladesh
Murfreesboro, Tennessee
Coxs Creek, Kentucky, United States

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Questions? Get answers from Red Roof PLUS+ & Suites Chattanooga - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here. If you are to stay here, ask for a second or third floor room not facing the street.”
361willies, 14 Jan 2017 | Read review
“Great location, close to everything! Friendly and efficient staff!”
JRevBike, 12 Dec 2016 | Read review
“Different hotel!”
srpatrick, 27 Oct 2016 | Read review
“Maybe try a room on the street side as the back side currently has lots of night work going on close by.”
Southernnow, 21 Oct 2016 | Read review
“Ask front desk for coupons.”
JerryMud, 19 Sep 2016 | Read review
5 of 5
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US$72* /night
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Expedia.comUS$84
TravelocityUS$84
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Prices are for 1 room, 2 adults
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