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Holiday Inn Franklin - Cool Springs

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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The all-new Holiday Inn Franklin/Cool Springs puts you in the middle of a superior location with some of the area's best restaurants, shopping and prominent businesses nearby. The hotel has 106 spacious guest rooms that feature a work area and a microwave and mini-fridge along with the traditional Holiday Inn amenities. Enjoy free WiFi throughout the hotel and all guest rooms. Nashville and area attractions are only a short drive away and the hotel provides easy on/off interstate access, plus free parking. The hotel recently completed a multi-million dollar transformation and rebranding, emerging as the all-new, full service Holiday Inn, a hotel with greater comfort and enhanced productivity.
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Property amenities
Fitness Centre with Gym / Workout Room
Wheelchair Access
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Dry Cleaning
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Value
Charming
HOTEL CLASS
Hotel links
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Special Offer:Annual Sale
Hotel deals
Reviews (172)
Filter reviews
171 results
Traveller rating
120
31
15
2
3
Traveller type
Time of year
LanguageEnglish
120
31
15
2
3
Show reviews that mention
All reviews front desk keurig coffee pot softball tournament kids eat free made to order breakfast great hotel king size room comfortable beds ihg properties restaurant options general manager room location lots of places to eat cool springs area the sofa bed clean hotel room rate
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1 - 5 of 171 reviews
Reviewed 3 days ago

This hotel is only a year old. It sill looked brand new. The food was great, a good variety. The bed was so comfortable. There is a nice pool and a great fitness room. The check in desk personnel went above and beyond to make...More

Date of stay: December 2018
Thank Judy S
Response from Dream29285179357, Front Office Manager at Holiday Inn Franklin - Cool SpringsResponded 2 days ago

Judy S, Thank you so much for taking the time to leave us your feedback. We are so glad that you chose to stay with us here at the Holiday Inn Franklin/Cool Springs. Your comments mean a great deal to our team that strive to...More

Hotel's Favourite
Reviewed 5 October 2018 via mobile

This location can’t be beat in the Franklin Brentwood area. It’s convenient to every type of food you’d like and a mall! The rooms are clean and comfortable. The staff is friendly in the checkin and the bar. The breakfast price of $12.95 seems a...More

Date of stay: October 2018
Thank GeorgiaPeach3000
Response from Connector608707, Front Office Manager at Holiday Inn Franklin - Cool SpringsResponded 8 October 2018

GeorgiaPeach1733, We thank you so much for taking the time to leave us your feedback. You are a valued guest and we hope to see you again real soon. Thanks again and make it a great day! Christopher Pearson Front Office Manager 615-277-8700

Reviewed 1 week ago via mobile

The cleanest room I have ever stayed in.The friendlies staff I have ever encountered. Shannon took care of me and my family like we were her family. If you are in the area or coming to the Nashville Brentwood Franklin area, I highly suggest you...More

Date of stay: December 2018
Thank Tour792040
Response from CustomerRelations247, Public Relations Manager at Holiday Inn Franklin - Cool SpringsResponded 1 week ago

Thank you so much for your positive words, especially for Shannon! We will make sure she and the rest of the team see this! Thank you too for choosing to stay with us and we look forward to having you as our guest again, soon.

Reviewed 16 October 2018

We absolutely love this hotel. We have been staying here since they opened. Chris and the staff are phenomenal. They are so friendly and welcoming that every time we stay, it’s like coming home. The rooms are extremely comfortable. The area where the hotel is...More

Date of stay: October 2018
2  Thank Curiosity23708
Response from Connector608707, Front Office Manager at Holiday Inn Franklin - Cool SpringsResponded 18 October 2018

Wow! Thank you for taking the time and leave us this feedback. You are a valued guest and are so glad that you feel at home when you stay with us at the Holiday Inn Franklin/Cool Springs. We hope to see you again soon. Make...More

Reviewed 10 October 2018 via mobile

It took 3 trips to the front desk to get a key card that worked. We had to change rooms because on employee was taking a break in our assigned room. My wake up call for an early flight never happened. On the plus side,...More

Date of stay: October 2018
Thank MDSTJ
Response from StephanieA3491, General Manager at Holiday Inn Franklin - Cool SpringsResponded 11 October 2018

Dear Valued Guest - Thank you for your review. I am happy that the staff was welcoming and accommodating and that the cleanliness of the guest room was acceptable. However, I am sorry to hear that you experienced challenges during the check-in process. Please feel...More

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Questions & Answers
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Preemom
23 December 2015|
AnswerShow all 8 answers
Response from Kelli A | Property representative |
We do have a restaurant on property and cook everything fresh to order. We have a menu to order your breakfast from and there is a charge. We also feature room service and as always kids eat free.
0
Votes
Cathy C
12 September 2014|
AnswerShow all 2 answers
Response from LayneMatthews | Property representative |
Hello Cathy, It looks like the hotels are very close - according to Google Maps, they are only 1.2 miles apart and only a 2-3 minute drive in soft traffic. We hope to have the pleasure of your company!
1
Vote
Room Tips
"Tops in cleanliness and comfort."
judysE6893NY
3 days ago
Read review
"Every room is a gem."
1991KEB
4 Aug 2018
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"Love the 4th floor"
dwaynal
21 Jun 2018
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"We had a room near the side entrance making it easy to get luggage in and out."
jpt51
24 Apr 2018
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PRICE RANGE
US$97 - US$167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wingate inn cool springs hotel brentwoodwingate cool springs
LOCATION
United StatesTennesseeBrentwood
NUMBER OF ROOMS
106
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