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    Holiday Inn Franklin - Cool Springs

    1738 Carouthers Pkwy, Brentwood, TN 37027
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$158
    US$159
    US$159
    Traveller (4)
    Dining (6)
    Room & Suite (6)
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    568 reviews
    #11 of 23 hotels in Franklin
     
    Overview
    • Excellent72%
    • Very good19%
    • Average7%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “great chef” (2 reviews)
    “stayed here” (16 reviews)
    “front desk” (22 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Holiday Inn Franklin - Cool Springs
    Special Offer: Book Direct and Save
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    Holiday Inn Express Brentwood South/Franklin
    184 reviews
    #12 of 20 hotels in Brentwood
     
    Hilton Garden Inn Nashville Franklin / Cool Spring
    751 reviews
    #3 of 23 hotels in Franklin
     
    Drury Plaza Hotel Nashville Franklin
    1,091 reviews
    #1 of 23 hotels in Franklin
     
    Country Inn & Suites By Carlson, Cool Springs
    568 reviews
    #11 of 23 hotels in Franklin
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (133)
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    1 - 5 of 132 reviews

    Hotel's Favourite
    Reviewed 1 week ago via mobile

    Greeted by wonderful staff. Beautiful spacious king size room. Bed was so comfortable!!! Breakfast wasn't included but offered when I made reservation for cheaper amount. Awesome hot-made to order breakfast. Zach was so friendly and attentive. So clean and fresh. We actually had quit staying...More

    Thank Shari Lyn P
    Response from cpearson2017, Front Office Manager at Holiday Inn Franklin - Cool SpringsResponded 1 week ago

    Thank you Shari for your wonderful review. This feedback will be shared with Zach as well as the rest of the staff. I am so glad that you have decided to give Holiday Inns another try and proud that we held the standards high for...More

    Reviewed 2 weeks ago via mobile

    I traveled for twenty years living in hotels and I've stayed several nights at this location. The rooms are always clean which is a must when you live in hotels. I was impressed when a busy technician stopped his work to make sure someone was...More

    Thank Jeremy P
    Response from cpearson2017, Front Office Manager at Holiday Inn Franklin - Cool SpringsResponded 1 week ago

    Jeremy, We thank you for choosing to stay with us at the Franklin/Cool Springs Holiday Inn. Your feedback means a great deal to us and will be shared with our entire staff. Please stay with us again when you are back in the area. Thanks...More

    Reviewed 4 weeks ago via mobile

    Stayed there for two days and as a spire member of ihg I would rate this one in the top ten I have stayed in. The front desk guy Ben was absolutely awesome. Welcomed me and actually gave me the upgrade to a two room...More

    Thank boschguy
    Management response:Responded 4 weeks ago

    Dear boschguy, Thank you for sharing such a delightful review of your experience. We are humbled by your feedback and know that Ben has been recognized for a job well done! Sincerely, Daniel F. Willis General Manager

    Reviewed 4 weeks ago via mobile

    I have traveled extensively for decades staying in numerous hotels, sometimes months at a time. I rarely write a review, mostly due to time limitations. I have stayed approximately six times over the last year at the Holiday Inn in Brentwood-Cool Springs-Franklin, TN. I have...More

    1  Thank Elaine P
    Management response:Responded 4 weeks ago

    Dear Elaine P, Thank you so much for making the time to share your experiences! We certainly do appreciate it and always look forward to welcoming back our loyal guests such as yourself. Our team will be celebrating this wonderful recognition and look forward to...More

    Reviewed 5 weeks ago

    I stay at this hotel 4-5 nights every month and every single time I'm met with the friendliest people at any hotel I visit on business travel. The front desk always greets me with a smile, thanks me for my business, and are so helpful....More

    Thank m0verley
    Response from cpearson2017, Front Office Manager at Holiday Inn Franklin - Cool SpringsResponded 4 weeks ago

    Dear m0verley, I would like to thank you for taking the time to leave this excellent review. It will be shared with the Hotel team as well as Janay. Once again, thank you for staying with us and we hope to see you again soon....More

    Holiday Inn Express Brentwood South/Franklin
    184 reviews
    #12 of 20 hotels in Brentwood
     
    Hilton Garden Inn Nashville Franklin / Cool Spring
    751 reviews
    #3 of 23 hotels in Franklin
     
    Drury Plaza Hotel Nashville Franklin
    1,091 reviews
    #1 of 23 hotels in Franklin
     
    Country Inn & Suites By Carlson, Cool Springs
    568 reviews
    #11 of 23 hotels in Franklin
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Dry Cleaning
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Restaurant
    Details
    • Price range
    • US$147 - US$203 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Accessible rooms
    • Number of rooms
    • 106
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Travelocity, IHG, Hotwire, Cheap Tickets and Cancelon so you can book your Holiday Inn Franklin - Cool Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Brentwood
    • Also Known As
    • Wingate Inn Cool Springs Hotel Brentwood ,
    • Wingate Cool Springs
    Add Photo Photos
    Traveller (4)
    Dining (6)
    Room & Suite (6)
    Pool & Beach (1)
    Hotel & Grounds (10)
    Bathroom (1)
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Preemom
    23 December 2015|
    Answer Show all 8 answers
    Response from Kelli A | Property representative |
    We do have a restaurant on property and cook everything fresh to order. We have a menu to order your breakfast from and there is a charge. We also feature room service and as always kids eat free.
    0
    Votes
    Cathy C
    12 September 2014|
    Answer Show all 2 answers
    Response from LayneMatthews | Property representative |
    Hello Cathy, It looks like the hotels are very close - according to Google Maps, they are only 1.2 miles apart and only a 2-3 minute drive in soft traffic. We hope to have the pleasure of your company!
    1
    Vote
    Room Tips
    "Perhaps the top floor would be quieter. We were on the second floor and could hear noise from inside and..."
    Read review
    "Try getting hold of Chris.. he will help with the best advice!"
    Read review
    "Air conditioning ran wide open for 4 days to keep up but it was also extremely hot during our stay."
    Read review
    "1st Floor - can hear the cars start up in the am."
    Read review
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