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BEST WESTERN Empire Towers

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338 Reviews from our TripAdvisor Community

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Showing 332: English reviews
Sturgis, South Dakota
1 review
Reviewed 3 days ago NEW

Close to mall and other shopping. Had everything we needed here. Close to our kids home. Able to keep our dog here, would stay here again. Used some of our best western points, even better yet. Could have been faster checkin.

Review collected in partnership with Best Western

Thank Tim P
New Brighton, Minnesota
1 review
Reviewed 1 week ago NEW

I am always highly satisfied with this property, the staff is always caring and friendly! Rooms are clean, a shuttle service is available upon request. I have never had a bad experience with a Best Western property!

Review collected in partnership with Best Western

Thank K9380PSlindae
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear Kp380PSlindae, Thank you so much for taking the time to review your stay at our hotel. And thank you for giving us a perfect score! I promise we will do our best to make every stay just as enjoyable. Sincerely, Amanda T General Manager More 

Seattle, Washington, United States
Level Contributor
88 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 1 week ago

This hotel is clean, neat and seems to be well managed. Most of the fixtures and furnishings are relatively new. Breakfast was fine, if not particularly memorable. The location is near the intersection of the Interstate (I-29) and a major arterial, but off the street, so finding your way to the driveway can be a little tricky; fortunately, there is... More 

Thank Mark O
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear Mark O, Thank you for taking the time to review your stay. We appreciate knowing what our guests like and dislike about their stay. I'm glad you like our building and services, if not our view! Those of us from Sioux Falls do like the chain restaurants. We think we've finally made the big leagues whenever we get a... More 

St. Paul, United States
1 review
Reviewed 1 week ago

We were on our way home from Montana to Minnesota and needed a place to stay. Found this hotel via their website. It was a little hard to find but was a great hotel. Everything was clean and ready to use. The front desk was very well organized and checked us in quickly. The room was ready, clean and well... More 

Review collected in partnership with Best Western

Thank michaelaS9566KX
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear michaelaS9566KX, Wow! Thank you for giving us perfect scores! We strive to make every guest's stay relaxing and enjoyable. We can be a little hard to find, tucked away off the main road, but thankfully that cuts down on the sounds of heavy traffic. I hope you can stay with us again! Sincerely, Amanda T General Manager More 

Level Contributor
75 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago

We arrived later in the evening and Ronna checked us in. She was very welcoming and answered all of our questions. She was able to check us in using 2 best western gift cards. Its hard to find a place that is able to use 1 let alone 2. Great Job. The room was clean and had updated decor. Bed... More 

Thank Jason S
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear Jason S, Thank you for taking the time to review your stay with us. I am so glad to hear you enjoyed your stay. Please don't hesitate to call me if you have any questions or want to book your next stay! Sincerely, Amanda T General Manager More 

Sioux Falls, South Dakota
1 review
Reviewed 3 weeks ago

Ronni, the front desk clerk, was very helpful and accommodating to our needs/wants. She was extremely friendly and understanding. The rooms look like they have been remodeled recently and are very nice. They have a pool that's open until 11:00pm. Plenty of parking. I would highly recommend this hotel!

Thank amandaajdari
Grand Rivers, Kentucky
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 October 2016

This place was good enough for an overnight stay. Close to the Empire Mall and several chain restaurants. Seemed to be a favorite for construction workers, however. My beautiful daughter was oogled and catcalled upon our arrival by the guys playing Cornhole in the parking lot. Not a big deal, but unexpected and undesirable. Clean room and ok breakfast.

Thank CDE2004
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2016 via mobile

Hotel is great, the staffing is great and it's really in decent location for about anything you could want to eat, price is fair rooms clean and comfy beds . They also offer a good breakfast, the wifi is good

Thank Troy L
South Sioux City, NE, United States
1 review
Reviewed 15 October 2016

Best Western Empire Towers in Sioux Falls is reasonably priced, clean, and included a good, hot breakfast in a relaxing environment. Employees were pleasant and helpful -- we asked for an extended check-out time at arrival and they were able to accommodate my unique needs (surgery early in the morning and Dr appointment that afternoon) by allowing us to check... More 

Review collected in partnership with Best Western

Thank Arlowene W
Topeka, Kansas
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 October 2016

Staff was friendly when we checked in late because of storm. The hotel was very clean, comfortable, good atmosphere. Great location right off highway. I tend to favor Best Westerns and this one was a great place to stay.

Thank JenGo4

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Empire Towers

Address: 4100 West Shirley Place, Sioux Falls, SD 57106
Region: United States > South Dakota > Sioux Falls
Price Range: €69 - €98 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Empire Towers 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Empire Towers Hotel Sioux Falls
Best Western Sioux Falls
Sioux Falls Best Western
Best Western Empire Hotel
Hotel Style:
#1 Family Hotel in Sioux Falls
#5 Romantic Hotel in Sioux Falls
#21 Business Hotel in Sioux Falls
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Empire Towers staff and other travellers.
3 questions
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1 month ago
over a year ago
Aberdeen, South Dakota
over a year ago

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Questions? Get answers from BEST WESTERN Empire Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 3rd floor and had no issues whatsoever”
 of 5 bubbles JenGo4, 11 Oct 2016 | Read review
“Motel has easy and convenient elevator access to all floors”
 of 5 bubbles paulmU4660DC, 8 Oct 2016 | Read review
“Stay someplace else!”
 of 5 bubbles xyzsail, 8 Sep 2016 | Read review
“Love the third floor as it is quieter.”
 of 5 bubbles wicksviolet, 18 Aug 2016 | Read review
“Only minor problem was noisy plumbing. When room above us used the shower there was a fairly loud whooshing noise.”
 of 5 bubbles wordloom, 29 Jul 2016 | Read review
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