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Sleep Inn & Suites

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532 Reviews from our TripAdvisor Community

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Showing 518: English reviews
Chicago
Reviewed 1 week ago via mobile

Let me start out with the positives: the hotel is very clean, the bed is very comfortable, and the room were modern. We checked in at 10pm after driving for 14 hours through a snow storm, all we wanted was a warm bed. The first room we checked in, did not have any heat. We waited for 20min and it...

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Helpful?
Thank ap123Chicago
Billings
Reviewed 2 weeks ago

We picked sleep inn because it is pet friendly and we have enjoyed staying in this chain before. Hotel was nice and clean and breakfast was good. Easy access to freeway. Beds were very comfortable. Will stay here again next time we are through the area.

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Thank Jim C
Reviewed 2 November 2016

I like the motel it was the first time that i had stayed there. The only thing I didnt like was that I gave my ATM number for the reservation but I payed cash when I got there, The motel still took out out my bill from my ATM so basically I was charged twice.

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Helpful?
Thank Debbie L
Tamra K, Manager at Sleep Inn & Suites, responded to this review

Thank you so much for taking the time to review our hotel! We are thrilled that you enjoyed your experience with us and that we were able to provide a relaxing stay. Our hotel, like many others world wide, authorize for more that the the stay amount for incidentals. The addition funds are released as soon as you checked out...

Toms River, New Jersey
Reviewed 21 October 2016

The hotel is in a good location just off I-90 and easy access to the main road to the Black Hills and Mount Rushmore. The desk staff was friendly and helpful. They gave us a name and directions to a nearby laundromat. The room was a nice size and nicely appointed. There is a refrigerator and microwave but no safe....

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Helpful?
Thank 622eagle
Tamra K, Manager at Sleep Inn & Suites, responded to this review

Thank you for your feedback in regards to your past stay here at Sleep Inn & Suites. Your opinion is important to us and we are pleased to know you enjoyed our location, amenities and services. We are however concerned to learn of the inconvenience the toaster caused you. We were in the process of receiving the new toaster, and...

Concord, California
Reviewed 20 October 2016

We stayed here three nights. This hotel was very clean, comfortable and House keeping staff was great. Breakfast was very good. Also the front desk staff was great. I also want to mention Marcia at the front desk. Marcia told us about the Mt. Rushmore bus tour out of Ft. Hayes. She signed us up. We had the time of...

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Helpful?
Thank donrozee
Tamra K, Manager at Sleep Inn & Suites, responded to this review

We are so glad your experience was nothing but the best. The Sleep Inn & Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next venture to the Black Hills! Yours in Hospitality, Tamra Assistant General Manager

Reviewed 19 October 2016

Fairly new. Little wear on anything. Rooms were clean including the carpet. Staff was polite and on it. Very quiet too. Rooms had a mini fridge and a micro. Very central located for easy access to everything. Breakfast was nice and average for these type of operations. But it is a nice perk to have and lets you get to...

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Helpful?
Thank John C
Tamra K, Manager at Sleep Inn & Suites, responded to this review

Thank you so much for taking the time to review our hotel! We are thrilled that you enjoyed your experience with us and that we were able to provide a relaxing stay. We look forward to welcoming you back upon your next visit to the Sleep Inn & Suites of Rapid City! Yours in Hospitality. Tamra Assistant General Manager

Clinton, Tennessee
Reviewed 18 October 2016 via mobile

We spent a few nights here on our trip across country and the hotel is well located, super clean, with rooms that are fresh and large. I have to say the staff truly make the stay though. There are two girls at the front desk one named Kris (blonde) and the other one (brunette) and both were top notch. Sadly...

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1Thank WhereToNextThen
Tamra K, Manager at Sleep Inn & Suites, responded to this review

Thank you so much for your wonderful review of our hotel! We are so glad that we were able to go above and beyond your expectations. Our staff takes great pride in providing great customer service our guests, and their hard work truly shines. I will pass your comments along to our team, especially Kris, Vanessa, and Jeannie! Thank you...

Duluth, Minnesota
Reviewed 15 October 2016

My family reserved a room at this hotel and did not enjoy the place. The hallway carpets are in need of cleaning, the front desk workers seem to be always on their cell phones when we needed to be helped.Their breakfast does not have enough choices and the breakfast area is very crowded and not clean...everything you touched was sticky...

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Helpful?
Thank bengik12
Tamra K, Manager at Sleep Inn & Suites, responded to this review

Thank you for staying with us and for your honest feedback review our hotel. Please accept our sincere apologies that your experience fell short of your expectations. Rest assured your comments have been noted by our management team. Please know that each of your issues are being address. We really appreciate your feedback as it will help us prevent situations...

Phoenix, Arizona
Reviewed 5 October 2016

Located on the edge of Rapid City. It's easy to get to Mt. Rushmore and the location is close to the freeway. The room was clean and not cramped. It had a much larger bathroom than I'm used to seeing in a chain hotel. There is no tub, which is fine with us, but there is a great walk-in shower...

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Thank AZdryheat
Tamra K, Manager at Sleep Inn & Suites, responded to this review

Thank you for posting a lovely review, it is our goal to ensure our guest's enjoyed their stay and we are happy we surpassed your expectations. Our staff is dedicated to providing exceptional service from our hot deluxe breakfast to or clean comfortable rooms. We are looking forward to providing you the same Fantastic accommodations and service the next time...

Seattle, Washington
Reviewed 3 October 2016

Location: - near shopping areas, - hotel looks clean and safe Front Desk Experience: - David was the one who took care of us, we had a coupon and he honored it. - we came back the next day, after our trip to Mt Rushmore - very happy with how he handled everything Room: - clean - carpet in great...

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Helpful?
Thank John_Hospitality
Tamra K, Manager at Sleep Inn & Suites, responded to this review

We are so glad your experience was nothing but the best. The Sleep Inn & Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. You kind comments will be passed along to David. We look forward to seeing you again at your next stay in the Black Hills! Best Regards, Tamra Assistant General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Sleep Inn & Suites

Address: 4031 Cheyenne Blvd, Rapid City, SD 57703-4804
Region: United States > South Dakota > Rapid City
Price Range: €40 - €142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn & Suites 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Sleep Hotel Rapid City
Sleep Inn And Suites
Hotel Style:
#4 Best Value Hotel in Rapid City
#8 Romantic Hotel in Rapid City
#9 Family Hotel in Rapid City
#13 Business Hotel in Rapid City
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn & Suites staff and other travellers.
8 questions
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Humboldt, Iowa
7 months ago
Taylorville, Illinois
over a year ago
over a year ago

See all questions (8)

Questions? Get answers from Sleep Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Usually higher floors are more quiet.”
 of 5 bubbles donrozee, 20 Oct 2016 | Read review
“n/a our room was great”
 of 5 bubbles John_Hospitality, 3 Oct 2016 | Read review
“Rooms on the top floor facing away from the freeway would be the most quiet”
 of 5 bubbles Startchr, 23 Sep 2016 | Read review
“Don't stay on the third floor. The halls are filthy.”
 of 5 bubbles 291deniseb, 17 Sep 2016 | Read review
“4th is the top, elevator close to middle numbers East side even numbers are quiet.. McDonald's and Marco Pizza nearby”
 of 5 bubbles leelanl, 13 Sep 2016 | Read review
5 of 5
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